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Development and Marketing Administrator

LADD Inc., Cincinnati, Ohio, United States, 45208

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DEVELOPMENT AND MARKETING ADMINISTRATOR Job Description

The below job description is not meant to encompass every task, skill, or situation that may be encountered in this role. It is meant to give an overview of the necessary functions, skills and experiences needed to successfully perform the job. Each employee is expected to use LADD’S mission and The LADD Way to guide their performance. This job description may be modified as organizational needs dictate and changes will be discussed and documented.

Department & Purpose Development, Marketing and Community Engagement

Responsible for increasing awareness of organization’s mission, brand, and services/programs among current and potential stakeholders (e.g., clients, donors, volunteers, employees, etc.); gains understanding of diverse audiences, creates relevant and compelling messaging and delivers that messaging through a variety of communication channels

Reports To Chief Development Officer (CDO)

Stakeholders Internal

People served by LADD, LADD Leadership, Contractors

External

Community Partners, donors, family members of people served by LADD

People with developmental disabilities and their families

Employee Classification Exempt

Summary Development and Marketing Administrator is responsible for a variety of departmental administrative tasks, including scheduling, meeting minutes, departmental calendars, CRM database and communication platform management, website updates and quality oversight. This includes that all data is accurate, secure and systems are updated. This role drives the successful achievement of LADD’s Development and Marketing goals through technical data management and superior administrative supports.

Essential Functions

Database and Communication System Management

Stays up to date with database capabilities and functions

Maintains accurate and up-to-date donor and volunteer profiles in database

Works with Data Clerk to ensure gift entry and acknowledgement is completed in a timely and accurate manner

Regularly initiates clean-up projects as needed to ensure data integrity

Works cross departmentally to ensure a schedule of communication systems updates is maintained

Maintains and generates donor mailing lists as needed for events and direct mail campaigns

Calendar management

In partnership with Content Specialist and CDO researches appropriate grant opportunities, maintains grant tracker pipeline, and facilitates timely grant reports

In partnership with Content Specialist and Director of Development, Marketing and Community Engagement manages and maintains calendar for print, electronic, social media assets

Creates and implements timeline for website maintenance and updates

Departmental Administrative Support

Organizes and schedules meetings and appointments

Plans internal meetings and takes minutes at board level committee meetings

Assists with preparation of reports as requested

Maintains high level of confidentiality and handles sensitive information with appropriate discretion

Additional Responsibilities

Models The LADD Way (TLW) and ensures performance is aligned with TLW and the solicitation policies and practices set for the department

Serves as an advocate for the organization’s mission and programs in the community (e.g., attends events, participates in PR opportunities, etc.)

Supports others in the department on an as needed basis

Assists with special events and special projects as necessary

Keeps up-to-date on all relevant training and certifications

Education/Skills & Experience

Bachelor's degree with one (1) year experience; OR- Associate's degree with three (3) years’ experience; OR- five (5) years’ experience. Experience must be in high-level administrative support

Exceptional attention to detail, highly organized, and ability to prioritize and keep track of multiple projects

Ability to collaborate and communicate effectively with diverse groups of people

Database management experience

Excellent computer knowledge and skills using Microsoft Office suite and other relevant software and application platforms

Work Environment & Physical Demands

Work schedule will normally be Monday through Friday and may include weekends and/or evenings

Job will include being in an office environment as well as remote sites; and will require travel to other locations

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

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