Counter Associate
The Counter Associate (Retail) reports directly to the Store Manager and will be responsible for inside sales activity within store. To succeed as an Counter Associate (Retail), you must be able to build and maintain productive, long lasting relationships with existing customers and close sales to achieve goals. Responsibilities include: Build and maintain productive, long lasting relationships with existing customers "Get the Sale!" -close sales to achieve goals Work with customers in a professional, courteous manner Become familiar with customers and their needs Locate parts that are difficult to find and negotiate with vendors to ensure the best deal Accurately quote parts to customers Follow up with customers who have not ordered recently and ensure that customers have purchased quoted parts Track lost sales Promote company specials Assist another counterman when necessary Foster and qualify new sales opportunities with new and existing customers Fulfill customer orders from installers, fleets, municipalities and car dealerships to sell auto parts, tools, shop equipment and programs. Perform other duties as assigned. Maintain and promote workplace safety Securing and transferring cash or other assets. Qualifications include: Experience in retail counter sales in a highly competitive market; prior success selling retail auto parts particularly in aftermarket industry preferred Exceptional phone skills: positive, enthusiastic and attentive tone to help the customer feel comfortable during the conversation, clear enunciation, exceptional listening skills.leave the Customer Satisfied. Excellent negotiation, interpersonal and communication skills (both written and verbal) Knowledgeable and Passionate about exceptional customer service and exceeding sales goals Ability to build and maintain lasting business relationships General automotive knowledge preferred Results focused, producer, closer, committed to growth Experience with POS system a plus Proficient in MS Office applications, specifically MS Word and Excel preferred Time management and organizational skills Multi-lingual: Spanish and/ or Chinese (Mandarin or Cantonese) a plus Ability to act and operate independently to accomplish objectives Position requires an individual with an outgoing and assertive personality to take initiative, be pro-active, be very positive, and have a "can-do / seize-the-day" type attitude, tenacity in pursuit of goals. We will give preference and top pay to candidates with directly relevant experience. Some of the benefits of being a part of our growing Parts Authority family include: Medical Coverage Pharmacy Coverage Dental Coverage Vision Coverage Basic Life and AD&D Short Term Disability Coverage Voluntary Short Term Disability Coverage Voluntary Long Term Disability Coverage Flexible Spending Account Commuter Expense Reimbursement Account Health Savings Account Health Reimbursement Account Accident Insurance Critical Illness Insurance Hospital Indemnity Insurance ID Theft Insurance Legal Plan Insurance Pet Insurance Employee Assistance Program (EAP) Paid Holidays, Sick and Vacation Profit Sharing/401 (k) Plan Employee Discounts on Merchandise We are an Equal Opportunity Employer. We consider applicants for all positions without regard to race, color, creed, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, citizenship status, presence of a non-job-related medical condition or handicap, or any other legally protected status. "We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring Ordinance." Min USD $19.63/Hr.
The Counter Associate (Retail) reports directly to the Store Manager and will be responsible for inside sales activity within store. To succeed as an Counter Associate (Retail), you must be able to build and maintain productive, long lasting relationships with existing customers and close sales to achieve goals. Responsibilities include: Build and maintain productive, long lasting relationships with existing customers "Get the Sale!" -close sales to achieve goals Work with customers in a professional, courteous manner Become familiar with customers and their needs Locate parts that are difficult to find and negotiate with vendors to ensure the best deal Accurately quote parts to customers Follow up with customers who have not ordered recently and ensure that customers have purchased quoted parts Track lost sales Promote company specials Assist another counterman when necessary Foster and qualify new sales opportunities with new and existing customers Fulfill customer orders from installers, fleets, municipalities and car dealerships to sell auto parts, tools, shop equipment and programs. Perform other duties as assigned. Maintain and promote workplace safety Securing and transferring cash or other assets. Qualifications include: Experience in retail counter sales in a highly competitive market; prior success selling retail auto parts particularly in aftermarket industry preferred Exceptional phone skills: positive, enthusiastic and attentive tone to help the customer feel comfortable during the conversation, clear enunciation, exceptional listening skills.leave the Customer Satisfied. Excellent negotiation, interpersonal and communication skills (both written and verbal) Knowledgeable and Passionate about exceptional customer service and exceeding sales goals Ability to build and maintain lasting business relationships General automotive knowledge preferred Results focused, producer, closer, committed to growth Experience with POS system a plus Proficient in MS Office applications, specifically MS Word and Excel preferred Time management and organizational skills Multi-lingual: Spanish and/ or Chinese (Mandarin or Cantonese) a plus Ability to act and operate independently to accomplish objectives Position requires an individual with an outgoing and assertive personality to take initiative, be pro-active, be very positive, and have a "can-do / seize-the-day" type attitude, tenacity in pursuit of goals. We will give preference and top pay to candidates with directly relevant experience. Some of the benefits of being a part of our growing Parts Authority family include: Medical Coverage Pharmacy Coverage Dental Coverage Vision Coverage Basic Life and AD&D Short Term Disability Coverage Voluntary Short Term Disability Coverage Voluntary Long Term Disability Coverage Flexible Spending Account Commuter Expense Reimbursement Account Health Savings Account Health Reimbursement Account Accident Insurance Critical Illness Insurance Hospital Indemnity Insurance ID Theft Insurance Legal Plan Insurance Pet Insurance Employee Assistance Program (EAP) Paid Holidays, Sick and Vacation Profit Sharing/401 (k) Plan Employee Discounts on Merchandise We are an Equal Opportunity Employer. We consider applicants for all positions without regard to race, color, creed, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, citizenship status, presence of a non-job-related medical condition or handicap, or any other legally protected status. "We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring Ordinance." Min USD $19.63/Hr.