ESSENTIAL FUNCTIONS:
Drop-In Center Oversight:
Open, staff, and close the drop-in center during scheduled hours. Ensure the physical space is safe, welcoming, clean, and stocked with necessary supplies. Maintain a consistent presence to support peer engagement, conflict resolution, and a positive, recovery-friendly environment. Enforce program rules, boundaries, and guidelines while using trauma-informed practices. Promote a culture of inclusivity, equity, and recovery in all areas Peer Support Services:
Provide one-on-one peer support to individuals, using lived experience to offer hope, encouragement, and practical recovery tools. Encourage self-advocacy, self-determination, personal responsibility, and resiliency in all interactions, aligning with recovery principles and trauma-informed care. Establish and maintain supportive, non-judgmental relationships with peers based on mutual respect, shared lived experience, and cultural sensitivity. Facilitate group discussions and recovery-focused activities (e.g., wellness planning, coping skills, substance-free living). Assist peers in developing and reviewing individualized Recovery Support Plans. Connect peers with community resources including housing, food assistance, harm reduction, employment support, treatment referrals and others as necessary. Uphold the Code of Ethics for Peer Supporters, including boundaries, confidentiality, and professional conduct at all times. Trauma-Informed Communication & De-escalation:
Model and enforce trauma-informed principles including safety, trustworthiness, choice, collaboration, and empowerment. Utilize active listening, non-violent communication, and emotional regulation skills when interacting with peers, especially during distress or behavioral escalations. Respond calmly and consistently to disruptive behavior, using established de-escalation techniques and involving supervisors or crisis resources as needed. Encourage staff and peers to maintain an environment rooted in dignity, respect, and non-judgment. Documentation & Accountability:
Complete accurate, timely documentation of peer interactions and group services in accordance with confidentiality standards and program requirements. Track attendance, referrals, incidents, and service outcomes. Follow all agency policies and funding guidelines, including those related to confidentiality (HIPAA), mandatory reporting, and boundaries. Professional Expectations:
Maintain current Ohio Peer Recovery Supporter Certification and complete continuing education and supervision hours as required. Attend and actively contribute to staff meetings, supervision sessions, training events, and interdisciplinary case reviews to ensure coordinated and holistic care. Communicate effectively with colleagues and supervisors, providing feedback, suggestions, or concerns as appropriate. Work Expectations:
Maintain flexibility in scheduling, including potential evening/weekend shifts. Work in various environments, including community settings, peer homes, and service locations. Report any personal or professional changes that may impact your certification or ability to perform job duties. Ability to work in a community-based environment with a range of client behaviors and emotional needs. Ability to stand or sit for extended periods, perform light cleaning or setup tasks, and assist in managing emergency situations.
WORK EXPERIENCE REQUIREMENTS High School Diploma or equivalent required. Hold a current, active Ohio Peer Recovery Supporter Certification or achieve within six months of hire. Maintain at least one continuous year in personal recovery, modeling recovery-oriented values. Demonstrate continued competence in peer support practices, trauma-informed care, and cultural humility. Must be able to achieve NPI number and Medicaid billing number within 90 days of hire.
Uphold all requirements of employment including transportation, communication, and attendance standards.
Open, staff, and close the drop-in center during scheduled hours. Ensure the physical space is safe, welcoming, clean, and stocked with necessary supplies. Maintain a consistent presence to support peer engagement, conflict resolution, and a positive, recovery-friendly environment. Enforce program rules, boundaries, and guidelines while using trauma-informed practices. Promote a culture of inclusivity, equity, and recovery in all areas Peer Support Services:
Provide one-on-one peer support to individuals, using lived experience to offer hope, encouragement, and practical recovery tools. Encourage self-advocacy, self-determination, personal responsibility, and resiliency in all interactions, aligning with recovery principles and trauma-informed care. Establish and maintain supportive, non-judgmental relationships with peers based on mutual respect, shared lived experience, and cultural sensitivity. Facilitate group discussions and recovery-focused activities (e.g., wellness planning, coping skills, substance-free living). Assist peers in developing and reviewing individualized Recovery Support Plans. Connect peers with community resources including housing, food assistance, harm reduction, employment support, treatment referrals and others as necessary. Uphold the Code of Ethics for Peer Supporters, including boundaries, confidentiality, and professional conduct at all times. Trauma-Informed Communication & De-escalation:
Model and enforce trauma-informed principles including safety, trustworthiness, choice, collaboration, and empowerment. Utilize active listening, non-violent communication, and emotional regulation skills when interacting with peers, especially during distress or behavioral escalations. Respond calmly and consistently to disruptive behavior, using established de-escalation techniques and involving supervisors or crisis resources as needed. Encourage staff and peers to maintain an environment rooted in dignity, respect, and non-judgment. Documentation & Accountability:
Complete accurate, timely documentation of peer interactions and group services in accordance with confidentiality standards and program requirements. Track attendance, referrals, incidents, and service outcomes. Follow all agency policies and funding guidelines, including those related to confidentiality (HIPAA), mandatory reporting, and boundaries. Professional Expectations:
Maintain current Ohio Peer Recovery Supporter Certification and complete continuing education and supervision hours as required. Attend and actively contribute to staff meetings, supervision sessions, training events, and interdisciplinary case reviews to ensure coordinated and holistic care. Communicate effectively with colleagues and supervisors, providing feedback, suggestions, or concerns as appropriate. Work Expectations:
Maintain flexibility in scheduling, including potential evening/weekend shifts. Work in various environments, including community settings, peer homes, and service locations. Report any personal or professional changes that may impact your certification or ability to perform job duties. Ability to work in a community-based environment with a range of client behaviors and emotional needs. Ability to stand or sit for extended periods, perform light cleaning or setup tasks, and assist in managing emergency situations.
WORK EXPERIENCE REQUIREMENTS High School Diploma or equivalent required. Hold a current, active Ohio Peer Recovery Supporter Certification or achieve within six months of hire. Maintain at least one continuous year in personal recovery, modeling recovery-oriented values. Demonstrate continued competence in peer support practices, trauma-informed care, and cultural humility. Must be able to achieve NPI number and Medicaid billing number within 90 days of hire.
Uphold all requirements of employment including transportation, communication, and attendance standards.