Kootenai Hospital
Director Security & Emergency Management Services
Kootenai Hospital, Coeur D Alene, Idaho, United States, 83814
Director Security & Emergency Management Services
Director Security & Emergency Management Services
Job Code: 29327
Position Summary The Director of Security & Emergency Management Services provides strategic and operational leadership for the safety, security, and emergency preparedness of Kootenai Health’s patients, visitors, staff, physicians, and assets. This role is responsible for developing and sustaining a comprehensive security and emergency management program that ensures a safe, welcoming, and resilient healthcare environment. The Director serves as the organization’s subject matter expert on healthcare security, workplace violence prevention, emergency preparedness, and incident command, while maintaining a highly visible presence across the campus to reinforce Kootenai Health’s commitment to safety and trust.
Responsibilities
Develops, implements, and continuously improves an integrated security and emergency management strategy aligned with Kootenai Health’s mission, values, and strategic priorities
Establishes short and long-term plans that proactively address workplace violence prevention, physical security, emergency preparedness, and regulatory compliance
Serves as a trusted advisor to executive leadership on safety, security risk, and organizational readiness
Provides oversight of all security operations, including access control, patrols, investigations, deescalation response, and coordination with clinical and support services
Promotes a culture of safety through high visibility, approachability, and collaboration with frontline staff, leaders, and physicians
Leads initiatives that enhance staff and patient perceptions of safety and security across all facilities including violence prevention training
Oversees threat assessment and management processes, including workplace violence prevention programs
Directs the organization’s emergency management program in accordance with regulatory agencies, CMS, FEMA, and state requirements
Serves as, or oversees, the Hospital Incident Command System (HICS) structure, including planning, training, drills, and real-world activations
Oversees coordination of emergency preparedness activities with local, regional, and state partners (law enforcement, EMS, public health, emergency management)
Oversees Kootenai Health’s emergency preparedness, response, recovery and compliance with regulatory standards, and ensures after-action reviews are conducted and improvement plans are implemented following drills and actual events
Manages teams, budgets, and multi-site operations
Serves as the primary liaison with law enforcement, emergency responders, and external agencies
Communicates clearly and effectively during both routine operations and high-stress incidents
Provides regular reports and insights to executive leadership regarding safety trends, risks, and performance metrics
Develops and enforces security procedures and regulations
Acts as a liaison to all departments on security measures, procedures, and needs
Leads security and/or emergency preparedness programs in a complex, highly regulated environment
Relies on experience and judgment to plan and accomplish goals
Regular and predictable attendance is an essential job function
Performs other related duties as assigned
Competent to meet age-specific needs of the unit assigned
Requirements and Minimum Qualifications
Bachelor’s degree with a major coursework in Business Administration, Criminal Justice, Law Enforcement, Security or a closely related field, or 5 years’ experience in supervisory level responsibilities in a health care environment required; Masters preferred
5 years’ experience in industrial base security and
health care environment experience
strongly preferred and will be considered first
Demonstrated skills in crisis intervention skills in a health care environment
Possession of a valid motor vehicle license and willingness to operate motor vehicles in the course of employment
Demonstrated knowledge of regulatory standards
Certified Healthcare Protection Administrator (CHPA) preferred
Certified Emergency Manager (CEM) preferred
FEMA IC with IS-100, IS-200, IS-300, IS-400, IS-700, and IS-800 required or obtained within 1 year of employment
Working Conditions
Must be able to maintain a standing and/or sitting position
Typical equipment used in a clinical and office job
Must be able to stoop, crouch or bend
Must be able to push, pull, or transport heavy equipment
Benefits Spotlight A variety of medical, dental, and vision insurance plans are available to both full and part-time employees, with some available at no cost to the employee. In addition, benefit-eligible employees also gain access to the following:
Tuition assistance and career development programs
Robust Retirement Plan
Night, weekend and PRN shift differentials
Join our Talent Community to stay connected with Kootenai Health about job opportunities and events!
#J-18808-Ljbffr
Position Summary The Director of Security & Emergency Management Services provides strategic and operational leadership for the safety, security, and emergency preparedness of Kootenai Health’s patients, visitors, staff, physicians, and assets. This role is responsible for developing and sustaining a comprehensive security and emergency management program that ensures a safe, welcoming, and resilient healthcare environment. The Director serves as the organization’s subject matter expert on healthcare security, workplace violence prevention, emergency preparedness, and incident command, while maintaining a highly visible presence across the campus to reinforce Kootenai Health’s commitment to safety and trust.
Responsibilities
Develops, implements, and continuously improves an integrated security and emergency management strategy aligned with Kootenai Health’s mission, values, and strategic priorities
Establishes short and long-term plans that proactively address workplace violence prevention, physical security, emergency preparedness, and regulatory compliance
Serves as a trusted advisor to executive leadership on safety, security risk, and organizational readiness
Provides oversight of all security operations, including access control, patrols, investigations, deescalation response, and coordination with clinical and support services
Promotes a culture of safety through high visibility, approachability, and collaboration with frontline staff, leaders, and physicians
Leads initiatives that enhance staff and patient perceptions of safety and security across all facilities including violence prevention training
Oversees threat assessment and management processes, including workplace violence prevention programs
Directs the organization’s emergency management program in accordance with regulatory agencies, CMS, FEMA, and state requirements
Serves as, or oversees, the Hospital Incident Command System (HICS) structure, including planning, training, drills, and real-world activations
Oversees coordination of emergency preparedness activities with local, regional, and state partners (law enforcement, EMS, public health, emergency management)
Oversees Kootenai Health’s emergency preparedness, response, recovery and compliance with regulatory standards, and ensures after-action reviews are conducted and improvement plans are implemented following drills and actual events
Manages teams, budgets, and multi-site operations
Serves as the primary liaison with law enforcement, emergency responders, and external agencies
Communicates clearly and effectively during both routine operations and high-stress incidents
Provides regular reports and insights to executive leadership regarding safety trends, risks, and performance metrics
Develops and enforces security procedures and regulations
Acts as a liaison to all departments on security measures, procedures, and needs
Leads security and/or emergency preparedness programs in a complex, highly regulated environment
Relies on experience and judgment to plan and accomplish goals
Regular and predictable attendance is an essential job function
Performs other related duties as assigned
Competent to meet age-specific needs of the unit assigned
Requirements and Minimum Qualifications
Bachelor’s degree with a major coursework in Business Administration, Criminal Justice, Law Enforcement, Security or a closely related field, or 5 years’ experience in supervisory level responsibilities in a health care environment required; Masters preferred
5 years’ experience in industrial base security and
health care environment experience
strongly preferred and will be considered first
Demonstrated skills in crisis intervention skills in a health care environment
Possession of a valid motor vehicle license and willingness to operate motor vehicles in the course of employment
Demonstrated knowledge of regulatory standards
Certified Healthcare Protection Administrator (CHPA) preferred
Certified Emergency Manager (CEM) preferred
FEMA IC with IS-100, IS-200, IS-300, IS-400, IS-700, and IS-800 required or obtained within 1 year of employment
Working Conditions
Must be able to maintain a standing and/or sitting position
Typical equipment used in a clinical and office job
Must be able to stoop, crouch or bend
Must be able to push, pull, or transport heavy equipment
Benefits Spotlight A variety of medical, dental, and vision insurance plans are available to both full and part-time employees, with some available at no cost to the employee. In addition, benefit-eligible employees also gain access to the following:
Tuition assistance and career development programs
Robust Retirement Plan
Night, weekend and PRN shift differentials
Join our Talent Community to stay connected with Kootenai Health about job opportunities and events!
#J-18808-Ljbffr