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Creative Director

SGS & Co, Chicago, Illinois, United States, 60290

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26517 Marks Chicago 1032 W Fulton Market Suite 100 Chicago, IL 60607, USA

Company: Marks Design, NA Reports to: VP, Creative Location: Chicago (Hybrid)

About the Company Marks is a consumer experience agency creating engaging moments across the entire brand spectrum—from brand design and packaging to content and consumer connections. Rooted in a deep understanding of human behavior, we help brands win in an age of constant change.

We are a global, collaborative network of 1,900+ team members across 25+ studios and 20+ countries, partnering with some of the world’s most recognized brands to solve complex business challenges through design, strategy, and craft.

About the Role The Creative Director, Marketing Communications is a senior creative leader responsible for defining, championing, and delivering big, ownable campaign ideas that translate into smart, scalable design and communication systems across channels.

Reporting to the VP, Creative, this role sets the creative vision for a portfolio of brands and leads multidisciplinary teams to bring that vision to life from early concept through execution. The Creative Director ensures the work is strategically grounded, creatively bold, and impeccably crafted.

This role requires a confident point of view, the ability to inspire and galvanize teams, and the credibility to lead clients as a trusted creative authority. The Creative Director is responsible for shaping briefs, pushing ambition, and raising the creative standard for both clients and the agency.

Creative Vision & Idea Leadership

Own and define the creative vision for integrated marketing communications across your portfolio of clients

Lead the development of big campaign ideas that ladder to brand strategy and flex across channels, formats, and moments across the shopper’s journey

Translate conceptual thinking into cohesive design and messaging systems, versus one-off executions

Ensure all work is strategically sound, creatively distinctive, and executed with craft and consistency

Act as a brand guardian who protects the brand DNA while also championing appropriate evolutions to brand voice, tone, and expression

Integrated Campaign Expertise

Lead concepting and execution across retail, in-store, digital, social, video, motion, and out-of-home

Guide teams in developing content ecosystems that feel connected, intentional, and scalable

Oversee narrative development for presentations, ensuring ideas are clearly framed, confidently sold, and easy to rally behind

Serve as a trusted creative partner and senior‑level advisor to clients

Bring confidence and clarity to client conversations—articulating ideas, defending creative choices, and pushing ambition when needed

Partner with strategy and client services to shape briefs, unlock stronger insights, and elevate the work

Support new business efforts by contributing to pitches, kickoffs, and growth opportunities

Lead, inspire, and mentor teams of Art Directors, Copywriters, and Designers

Set clear creative direction and expectations: give teams the confidence to do their best work

Balance high‑level vision with hands‑on guidance when needed

Foster a culture of accountability, curiosity, and creative excellence

Partner with client services and project managers to plan each project and cast the right team for the right ask

Partner with recruiting and operations to build and maintain a strong, balanced team

Act as a cultural leader and ambassador for Marks

Champion collaboration across disciplines, studios, and global teams

Lead effective internal reviews that elevate thinking and push work forward

Model respect, generosity, and shared ownership. Always prioritize the work over ego.

Agility & Resourcefulness

Thrive in a fast‑paced, evolving environment with multiple streams of work

Identify opportunities to improve creative processes, workflows, and ways of working

Maintain high standards while moving with speed and flexibility

Bring a solutions‑oriented, roll‑up-your‑sleeves mindset to every challenge

Critical Skills & Behaviors

Proven ability to lead big‑idea campaign thinking, not just execution

Strong conceptual and strategic thinking paired with exceptional craft

Confident creative point of view with the ability to inspire teams and clients

Deep understanding of integrated marketing ecosystems and brand systems

Highly organized, detail‑oriented, and accountable

Passion for marketing communications, design, and storytelling

Bachelor’s degree in Advertising, Marketing, Communications, or related field

10+ years of experience in marketing communications or advertising

Demonstrated experience leading teams and managing senior‑level client relationships

Strong portfolio showcasing integrated campaigns and system‑based thinking

CPG and retail experience strongly preferred

Fluency in Keynote, PowerPoint, and Microsoft Word; familiarity with Adobe Creative Suite a plus

Fluent in iOS

Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $120,000 USD - $135,000 USD annually. Ultimately, in determining pay, we will consider the successful candidate’s location, experience, and other job‑related factors.

Group benefits currently include a selection of health care plans with prescription drug coverage, dental plan, vision plan, basic and supplemental life insurance, a flexible spending account for medical and dependent care expenses or a health savings account based on plan selection, short/long term disability and 401(k) Savings Plan.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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