
* Serve as a strategic thought partner for our Financial Services Technology leadership team, helping guide the operations and management of the organization. Lead the division’s Developer Enablement program.* Act as a central point of contact between the Financial Services Technology leadership team, Enterprise Tech leadership and other key partners. Ensure alignment of leaders across the organization.* Prioritize and focus leaders in a number of key areas (goals, labor strategy, budget, associate engagement, culture, operational excellence, etc). Aid the leadership team in strategic planning, uncovering critical efficiencies and preventing duplication of effort.* Understand the organization’s strategy and vision, lead the LT to drive and track goals and priorities. Tackle and solve issues through escalation and articulate the issues that need to be done to elevate the team and allow easy accountability.* Assist the leadership team with strategic planning including financial, workplace, and resource planning in collaboration with key partners* Create and manage effective, scalable processes to manage operating rhythms. Requires an ability to lead and influence to inject new operational processes to drive executional discipline and excellence. Craft operating routines and regularly participate in team meetings, offsites, and huddles.* Demonstrates a proven track record of excellent program management, bringing the ability to quickly put structure in place to manage work in a dynamic complex environment* Driving all phases of project management to include feasibility, definition, planning, prioritization, implementation and close out of projects* Partnering cross-functionally with key stakeholders to provide strategic and tactical thought partnership to effectively drive project delivery* Working with cross functional teams and influencing others to work toward common goal, regardless of resource and time constraints* Proven ability to build a team strategy and effectively develop and lead a team of associates in pursuit of top performance* Understanding of financial systems and technology processes* Demonstrated ability to operate both strategically and tactically in a high-energy, fast-paced environment* High degree of organizational skills and ability to manage multiple, competing priorities simultaneously; prioritizes based on impact and makes difficult tradeoffs to meet deadlines* Effective communicator – ability to create clarity amongst diverse groups from team members to stakeholders* Demonstrated analytical and quantitative skills – ability to establish metrics and utilize data to measure operational efficiency, team health, and partnership effectiveness* Asks the tough questions and challenges the status quo* Bachelor’s degree* At least 5 years of experience in Project Management* At least 4 years of experience in digital product management, tech consulting or strategy.* At least 3 years of people management experience* At least 3 years of experience managing executive level stakeholders across different business functions* At least 3 years of experience working with engineering teams* MBA or Master’s degree* 5+ years of people management experience* 5+ years of experience in strategy development* 3+ years of experience in finance or budgeting* 3+ years of experience driving organizational change and operational excellenceCapital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
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