Director, Clinical Quality and Operations
Charlotte, NC, USA
Job Description
Posted Wednesday, January 14, 2026 at 6:00 AM
Lumexa Imaging is one of the country's largest providers of outpatient medical imaging. With over 5,000 team members and more than 185 outpatient imaging centers across 13 states, our team conducts more than 4 million outpatient studies annually. We are the partner of choice for health systems and radiologists, delivering best‑class clinical excellence, operations, and state‑of‑the‑art technology across our platform.
Job Title: Director, Clinical Quality and Operations
Reports To: Vice President, Clinical Quality and Operations
Location: Remote - must work on Eastern Standard Time
Job Summary
The Director, Clinical Quality & Operations serves as an operational and strategic leader within the Office of the Chief Medical Officer. This role is responsible for translating the organization’s clinical strategy into actionable programs that elevate quality, safety, physician engagement, and innovation across our national network of outpatient imaging centers and affiliated physician groups. The role will partner closely with the CMO, market physician leaders, operations and technology teams to implement scalable clinical programs that drive consistency, improve patient outcomes, and support growth. This role will bring strong analytical, organizational, and relationship‑building skills, with the ability to connect clinical, operational, and business priorities in a dynamic environment.
Key Responsibilities
- Translate the CMO’s strategic objectives into operational initiatives across markets, ensuring alignment between clinical quality/safety programs, business goals, and financial performance.
- Manage initiatives that standardize clinical workflows, reduce variation, and improve turnaround times, patient experience, and referring physician satisfaction.
- Support implementation of data‑driven performance dashboards, ensuring accountability and measurable improvement across key metrics.
- Collaborate with compliance and accreditation teams to ensure ongoing regulatory readiness and best‑practice alignment.
- Lead programs to enhance radiologist engagement, communication, and retention through improved collaboration, feedback mechanisms, and development opportunities.
- Partner with IT, operations, and the CMO to identify and pilot emerging technologies, including AI tools, workflow automation, and clinical decision support that enhance radiologist efficiency and diagnostic accuracy.
- Collaborate with divisional and functional leaders on new service line launches, acquisitions, and joint venture integrations from a clinical quality and readiness perspective.
- Prepare executive‑level deliverables, presentations, and analyses for the CMO, CEO, and Board to communicate progress and insights on clinical transformation efforts.
Requirements
- Minimum of 5 years in a healthcare role experience leading or influencing operational change
- Demonstrated ability to leverage quality improvement best practices to drive large‑scale performance improvement and transformation initiatives
- Experience evaluating, utilizing, or deploying AI tools in medical imaging or medicine
- Proven success in implementing clinical quality, workflow improvement, or physician engagement programs at scale
- Strong analytical and communication skills' able to translate complex clinical concepts into actionable plans
- Collaborative, adaptive, and data‑driven leader who thrives in a fast‑paced, growth oriented environment
- Excels working in cross functional groups
- Demonstrated commitment to innovation, continuous improvement, and patient centered care
Desired Certification
- Background as a Radiologic Technologist (ARRT) or Radiology APP (PA or NP)
Lumexa Imaging provides a competitive compensation program to attract, retain, and motivate a high‑performance workforce.
Lumexa Imaging is an equal opportunity employer.
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