Tenet Healthcare

Executive Director, Chief Operating Officer - West Palm Beach area

Tenet Healthcare, Boca Raton

Overview

Tenet Healthcare Corporation, through its subsidiaries, owns and operates acute care hospitals and related health care services across the United States. We have one common goal at Tenet - to provide excellent care to our patients. Through our extraordinary caregivers who come to work every day and save lives, deliver babies and take care of people when they need it most, Tenet’s hospitals aim to provide the best possible care to every patient, with a clear focus on quality and service. Focusing on quality is how we build sustainable value and growth over the long-term. This has been and will be our competitive advantage.

Responsibilities

Reporting Relationships – The Executive Director, Tenet Physician Resources (ED-TPR) reports directly to the Senior Director/CEO, Tenet Physician Resources in the respective market. The ED has responsibility for coordinating with the local market unit and TPR leadership the strategy for the TPR service line/business unit, including developing a physician manpower strategy within their assigned market(s). The ED serves as a liaison and point of contact in initiating, managing, and finalizing physician employment transactions. This role requires heavy and regular interaction with the TPR market operations leadership and as needed with TPR leadership.
The ED oversees all market operations for physician employed practices in the given TPR service line/business unit and will conduct daily interactions in a way that demonstrates a positive organizational attitude and effectiveness, and models the organization’s Mission, Vision and Values. The ED will manage the Associate Directors of Practice Operations and will oversee the activities in those market practices including physician human resources requirements, customer service, customer satisfaction, financial analysis, Meaningful Use attestations, business information systems, practice profile analysis and compliance with regulatory bodies. The ED manages physician practices to budgeted expectations; ensure practices are operating within Tenet compliance regulations; and ensure all physicians and leaders understand business aspects of their practice. Manages individual physician relationships maintaining balance between meeting pro-forma expectations and keeping the physician positive. Works with physician leadership to identify new lines of business, additional streams of revenue, and new methods to mitigate costs. Ensures regulatory compliance with agencies such as OSHA, CLIA, DHS and others as appropriate.
As a leader in healthcare, Tenet is committed to providing the best possible care to every patient, with a clear focus on quality and service. Strong leadership is essential to delivering on this commitment, and we believe the quality of our leaders can give us a significant long-term competitive advantage. We want to ensure every current and future leader in Tenet is successful, and we support that through our selection and hiring process and by providing coaching and training to our leaders.
Core Attributes – In this regard, we have identified core attributes that will enable a leader to succeed at Tenet, defined within five areas critical to performance: Use Astute Judgment, Drive Organizational Success, Ensure Collaboration, Shape Strategy, and Ess ential Duties and Responsibilities. Each area includes responsibilities related to financial management, market analysis, candidate assessment, collaboration, strategy development, and execution.
Use Astute Judgment – Includes demonstrating exceptional financial management and analytical skills, identifying physician opportunities, establishing compliant employment plans, monitoring trends, and maintaining positive candidate relationships.
Drive Organizational Success – Includes interviewing and assessing candidates, coordinating with local operations, ensuring quality differentiation, managing compensation discussions, and facilitating due diligence.
Ensure Collaboration – Includes maintaining visibility in the physician community, promoting collaboration in employment negotiations, and developing physician relationships.
Shape Strategy – Includes development and implementation of physician employment strategy, market assessment, and identifying new opportunities.
Essentials Duties And Responsibilities – Practice Operations, Service Line Growth, and related activities such as budgeting, revenue cycle, compliance, staff recruitment, capital planning, and development of practice locations.

Qualifications

Required: Strong leadership skills and understanding of group processes, teamwork, and site/cost center based management. Excellent written and verbal communication skills with the ability to establish and maintain effective working relationships at all levels within the organization. Proficiency with MS Office (Excel, Word, PowerPoint, Outlook).
Education/Certifications: An undergraduate degree is required and a graduate degree, ideally in health management, is desirable.
Required Background Experience: Five years’ healthcare management level experience in physician practice management, development, acquisitions, recruitment, or related executive area. Knowledge of healthcare organization and administration and of standards and laws applicable to managing issues with physician practices. Knowledge of health care strategic and financial planning. Proven financial management skills with focus on P&L. Ability to build practice forecasts and pro formas, and to develop targeted sales and marketing lists and prospect profiles.
Professional Attributes: Strong project management, ability to work cross-functionally, team building, relationship development with physicians and administrators, and proactive communication to address issues before they arise.

Education/Certifications

An undergraduate degree is required and a graduate degree, ideally in health management, is desirable.

Required Background Experience

Five years’ healthcare management level experience in physician practice management, development, acquisitions, recruitment, or related executive area.
Knowledge of healthcare organization and administration and of standards and laws applicable to managing issues with physician practices.
Knowledge of health care, strategic and financial planning. Proven financial management skills, with focus on P&L.
Knowledge of principles of interactive planning and influence management. Ability to forecast and perform pro formas.
Ability to build targeted sales and marketing lists and identify opportunities for practice growth.

Professional Attributes

Strong project management skills with measurable results to the bottom line. Ability to work cross-functionally and unite constituencies to achieve high quality patient care.
Team building and motivation; ability to identify the right people to execute strategic opportunities.
Understanding of the dynamics of a healthcare environment and ability to navigate between disparate entities to unite constituencies toward a common goal.
Proactive communication to address issues before they become problems.

Extensive travel ~ 80% within assigned market/geography. Selected candidate will be required to pass a Motor Vehicle Records check.

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

Tenet participates in the E-Verify program. Follow the link below for additional information.

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The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations.

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