Residential Sales and Service Technician
Ayers Basement Systems, Holland, Michigan, United States, 49423
Overview
Here at Ayers, we do things a bit different. Our mission is to COMPLETELY REDEFINE our industry. We believe in investing in our employees so they have the tools, knowledge, and opportunity for growth to be successful in their roles and feel fulfilled knowing that the work we do leaves our customers saying “Wow!”
Your work at Ayers Basement Systems changes homeowners’ lives by allowing them to have peace of mind in their home. The lasting impact is warranted work and a permanent solution for them and their family.
What You’ll Get
Paid ON-THE-JOB sales training.
Base Pay + Commission = $80k-$100k in your first year.
Health Insurance + Vision + Dental + 401K w/ 3% match.
Growth Potential + New Skills + Advancement Opportunities.
Pre-Scheduled Service Appointments + Monday-Friday work (Occasional Saturday).
To work for a company that was voted Top Workplace 2025 and received the 2023 Torch Awards for Ethics!
What You’ll Do
Drive to customers’ homes for pre-scheduled appointments (NO COLD-CALLING or DOOR KNOCKING) to perform annual maintenance on existing systems or follow-up on warranty issues.
Build rapport with the customer.
Examine work previously completed by Ayers and determine if there is a potential problem to be remedied.
Recommend additional products and services as needed to enhance or improve the original installation or remedy a new issue that has arisen in the customer’s home.
Timely completion of all paperwork/data entry and follow-up communication required for the appointment.
Follow through with customers until all issues are resolved.
Provide customers with a remarkable experience.
Meet or exceed monthly Sales Goals.
Be an ambassador for the company’s culture and purpose.
Regular, reliable on-site attendance.
What You’ll Need
KNOWLEDGE: minimum of two years’ sales experience, or combination of education and experience that illustrates a proven track record in this field.
SKILLS: A competitive nature to meet and exceed sales goals. A track record of strong communication skills.
ABILITY: A passion for providing top-notch customer service to our customers. Valid driver’s license and ability to meet our driving requirements.
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Your work at Ayers Basement Systems changes homeowners’ lives by allowing them to have peace of mind in their home. The lasting impact is warranted work and a permanent solution for them and their family.
What You’ll Get
Paid ON-THE-JOB sales training.
Base Pay + Commission = $80k-$100k in your first year.
Health Insurance + Vision + Dental + 401K w/ 3% match.
Growth Potential + New Skills + Advancement Opportunities.
Pre-Scheduled Service Appointments + Monday-Friday work (Occasional Saturday).
To work for a company that was voted Top Workplace 2025 and received the 2023 Torch Awards for Ethics!
What You’ll Do
Drive to customers’ homes for pre-scheduled appointments (NO COLD-CALLING or DOOR KNOCKING) to perform annual maintenance on existing systems or follow-up on warranty issues.
Build rapport with the customer.
Examine work previously completed by Ayers and determine if there is a potential problem to be remedied.
Recommend additional products and services as needed to enhance or improve the original installation or remedy a new issue that has arisen in the customer’s home.
Timely completion of all paperwork/data entry and follow-up communication required for the appointment.
Follow through with customers until all issues are resolved.
Provide customers with a remarkable experience.
Meet or exceed monthly Sales Goals.
Be an ambassador for the company’s culture and purpose.
Regular, reliable on-site attendance.
What You’ll Need
KNOWLEDGE: minimum of two years’ sales experience, or combination of education and experience that illustrates a proven track record in this field.
SKILLS: A competitive nature to meet and exceed sales goals. A track record of strong communication skills.
ABILITY: A passion for providing top-notch customer service to our customers. Valid driver’s license and ability to meet our driving requirements.
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