IT Service Desk Analyst - ITIL & CCNA Focus

A healthcare institution in Brooklyn seeks a Service Desk Analyst to support computer users across multiple sites. This role is responsible for resolving technical issues via a ticketing system and collaborating on IT projects essential for the hospital’s operations. The ideal candidate will possess a bachelor’s degree in IT or equivalent experience and demonstrate excellent troubleshooting skills in a collaborative environment. A valid New York State Driver’s License and knowledge of Cisco and VMware are also required. #J-18808-Ljbffr