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Remote Service Desk Analyst - Enterprise IT Support

Parasol Alliance, Dallas, Texas, United States, 75215

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A technology solutions company is seeking a Service Desk Analyst in Dallas, Texas. The ideal candidate will provide Level 1 and Level 2 support while ensuring excellent customer service. Responsibilities include handling client tickets, onsite support, and maintaining detailed documentation. The candidate should have at least three years of experience in an enterprise setting, excellent communication skills, and proficiency in multiple enterprise systems. Benefits include medical plans, 401K, and paid time off. #J-18808-Ljbffr