AMH CSS (Customer Service Solutions) Representative
Atlanta Fork Lifts, Inc., Jacksonville, Florida, United States, 32290
Job Summary
Represent Toyota Material Handling Systems in all aftermarket activities East of Atlanta territory. Provide superior customer satisfaction by providing unique, innovative solutions with the customer needs in mind at all times.
Job Type Full-time
Job Description
Attend all deliveries of new and used Forklifts being shipped within your territory
Introducing the customer to Atlanta Fork Lifts, Inc. and what we have to offer in terms of business solutions
Promote Service Programs tailored to match the needs of each respective customer
Promote rental business within your territory
Promote Fleet Management Services where beneficial
Define Target Accounts and Measure performance towards those Target Accounts
SKILLS/RESPONSIBILITIES
CSS Representatives must possess their own clean, safe vehicle to conduct business
Honesty and integrity are an absolute must for a CSS Representative
A desire to meet or exceed customers’ expectations is essential to a CSS Representative
Excellent communication skills, both written and verbal are necessary
CSS Representatives have an ability to interact with all departments within our dealership
CSS Representatives will need to manage conflict and possess solid Negotiation Skills
CSS Representatives will need to be proficient in Microsoft Word, Excel, Power Point, and Outlook
CSS Representatives will always dress professionally and appropriately
CSS Representatives will generate growth in the areas of Parts, Service and Rental within their territory
Work Experience Requirements 3+ years’ experience in Material Handling Equipment or Industrial Sales preferred
Education/Certification/License Requirements Must have a current unrestricted driver’s license
Work Conditions/Physical Demands While performing the duties of this job, the employee is frequently required to walk and talk or hear. The employee is occasionally required to stand and sit. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
EEO Statement Atlanta Fork Lifts, Inc. is an Equal Opportunity Employer and Drug Free Workplace
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Job Type Full-time
Job Description
Attend all deliveries of new and used Forklifts being shipped within your territory
Introducing the customer to Atlanta Fork Lifts, Inc. and what we have to offer in terms of business solutions
Promote Service Programs tailored to match the needs of each respective customer
Promote rental business within your territory
Promote Fleet Management Services where beneficial
Define Target Accounts and Measure performance towards those Target Accounts
SKILLS/RESPONSIBILITIES
CSS Representatives must possess their own clean, safe vehicle to conduct business
Honesty and integrity are an absolute must for a CSS Representative
A desire to meet or exceed customers’ expectations is essential to a CSS Representative
Excellent communication skills, both written and verbal are necessary
CSS Representatives have an ability to interact with all departments within our dealership
CSS Representatives will need to manage conflict and possess solid Negotiation Skills
CSS Representatives will need to be proficient in Microsoft Word, Excel, Power Point, and Outlook
CSS Representatives will always dress professionally and appropriately
CSS Representatives will generate growth in the areas of Parts, Service and Rental within their territory
Work Experience Requirements 3+ years’ experience in Material Handling Equipment or Industrial Sales preferred
Education/Certification/License Requirements Must have a current unrestricted driver’s license
Work Conditions/Physical Demands While performing the duties of this job, the employee is frequently required to walk and talk or hear. The employee is occasionally required to stand and sit. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
EEO Statement Atlanta Fork Lifts, Inc. is an Equal Opportunity Employer and Drug Free Workplace
#J-18808-Ljbffr