IT Help Desk Agent I (Student)

A public university in Michigan seeks an IT Call Center Agent I to manage incoming support requests from faculty, staff, and students. This student employment position will require learning various over-the-phone technology resolutions and troubleshooting issues with software and hardware. Ideal candidates should have exceptional communication skills and be able to work independently while supporting IT services. Opportunities to work with technicians to resolve customer issues are provided, along with a dynamic, collaborative work environment. #J-18808-Ljbffr