Bank of America
Overview
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description
This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM. Key responsibilities include accurately and efficiently processing cash transactions for clients as needed. Job expectations include having deep conversations with clients to gain in-depth knowledge of the financial and life priorities and connecting clients to solutions that meet the financial goals. Responsibilities
Engage clients in the lobby to educate and assist with transactions through self-service resources (mobile banking, online banking, online banking, or ATM). Accurately and efficiently process cash transactions for clients as needed. Conduct in-depth conversations with clients to understand financial and life priorities and connect them to solutions that meet their goals. Required Qualifications
Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client Collaborates effectively to get things done, building and nurturing strong relationships Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives Is confident in identifying solutions for new and existing clients based on their needs Communicates effectively and confidently and is comfortable engaging all clients Has the ability to learn and adapt to new information and technology platforms Is confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking) Applies strong critical thinking and problem-solving skills to meet clients' needs Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations Efficiently manages time and capacity Focuses on results while acting in the best interest of the client Can be flexible to work weekends and/or extended hours as needed Desired Qualifications
Experience in financial services and knowledge of financial services industry, products and solutions One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals Six months of cash handling experience Bachelor's Degree or business-relevant Associate’s Degree such as business management, business administration or finance Skills
Adaptability Business Acumen Customer and Client Focus Oral Communications Problem Solving Account Management Client Experience Branding Client Management Client Solutions Advisory Relationship Building Business Development Pipeline Management Prospecting Referral Identification Referral Management Minimum Education Requirement
High School Diploma / GED / Secondary School or equivalent Shift
1st shift (United States of America) Hours Per Week
40 Pay Transparency details
Pay range: $25.00 - $27.88 hourly pay, offers to be determined based on experience, education and skill set. This role is compensated with a base salary and is not incentive eligible. Benefits: This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve. Locations for pay transparency: US - NY - Camillus - 5345 W Genesee St - CAMILLUS COMMONS BC (NY7205) US - NY - Cicero - 5834 E Circle Dr - CICERO BC (NY7165) US - NY - Fayetteville - 6801 E Genesee St - 6801 East Genesee Street (NY7178) US - NY - Liverpool - 7610 OSWEGO RD - BAYBERRY BC (NY7162) US - NY - Syracuse - 1 Clinton Sq - Clinton Square (NY7161) US - NY - Syracuse - 2334 James St - EASTWOOD BC (NY7167) US - NY - Syracuse - 4732 Onondaga Blvd - Westhill (NY7177) EEO Statement: This description reflects the responsibilities of the role and may be subject to change. Bank of America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.
#J-18808-Ljbffr
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description
This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM. Key responsibilities include accurately and efficiently processing cash transactions for clients as needed. Job expectations include having deep conversations with clients to gain in-depth knowledge of the financial and life priorities and connecting clients to solutions that meet the financial goals. Responsibilities
Engage clients in the lobby to educate and assist with transactions through self-service resources (mobile banking, online banking, online banking, or ATM). Accurately and efficiently process cash transactions for clients as needed. Conduct in-depth conversations with clients to understand financial and life priorities and connect them to solutions that meet their goals. Required Qualifications
Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client Collaborates effectively to get things done, building and nurturing strong relationships Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives Is confident in identifying solutions for new and existing clients based on their needs Communicates effectively and confidently and is comfortable engaging all clients Has the ability to learn and adapt to new information and technology platforms Is confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking) Applies strong critical thinking and problem-solving skills to meet clients' needs Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations Efficiently manages time and capacity Focuses on results while acting in the best interest of the client Can be flexible to work weekends and/or extended hours as needed Desired Qualifications
Experience in financial services and knowledge of financial services industry, products and solutions One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals Six months of cash handling experience Bachelor's Degree or business-relevant Associate’s Degree such as business management, business administration or finance Skills
Adaptability Business Acumen Customer and Client Focus Oral Communications Problem Solving Account Management Client Experience Branding Client Management Client Solutions Advisory Relationship Building Business Development Pipeline Management Prospecting Referral Identification Referral Management Minimum Education Requirement
High School Diploma / GED / Secondary School or equivalent Shift
1st shift (United States of America) Hours Per Week
40 Pay Transparency details
Pay range: $25.00 - $27.88 hourly pay, offers to be determined based on experience, education and skill set. This role is compensated with a base salary and is not incentive eligible. Benefits: This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve. Locations for pay transparency: US - NY - Camillus - 5345 W Genesee St - CAMILLUS COMMONS BC (NY7205) US - NY - Cicero - 5834 E Circle Dr - CICERO BC (NY7165) US - NY - Fayetteville - 6801 E Genesee St - 6801 East Genesee Street (NY7178) US - NY - Liverpool - 7610 OSWEGO RD - BAYBERRY BC (NY7162) US - NY - Syracuse - 1 Clinton Sq - Clinton Square (NY7161) US - NY - Syracuse - 2334 James St - EASTWOOD BC (NY7167) US - NY - Syracuse - 4732 Onondaga Blvd - Westhill (NY7177) EEO Statement: This description reflects the responsibilities of the role and may be subject to change. Bank of America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.
#J-18808-Ljbffr