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Insight Global

Collections Specialist

Insight Global, San Antonio, Texas, United States, 78208

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Overview

4 month contract to hire, $19.50 ($20.50 if bilingual) for the 4-month contract portion, after conversion $17.50 + monthly bonus ($18.50 + bonus if bilingual) Must Haves

High School Diploma or some form of proof of education (GED, HSD, Associates, Bachelor’s all acceptable) Minimum of 1 year of recent experience in a collections call center environment Experience with a multi-line phone system Day to Day

Insight Global is seeking a detail-oriented Collector to join a firm focusing on collections of court fees and fines along with other portfolio types. The Collector is a crucial part of their team, tasked with managing a designated portfolio of accounts to recover outstanding balances. This role goes beyond simply making calls; it requires a blend of excellent communication, problem solving, and negotiation skills. A Collector is expected to receive/ place 60-100 calls per day. Majority of calls will be on an outbound dialer with a switch to inbound calls for the other part of the day. Attendance is a major priority for this team and impeccable attendance is expected.

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