Communications Manager
KENTUCKY SOCIETY OF ASSOCIATION EXECUTIVES INC, Alexandria, Virginia, us, 22350
American Association of Post-Acute Care Nursing (AAPACN)
Title:
Communications Manager
Department:
Membership & Marketing
Reports To:
Director of Marketing
Classification:
Fulltime, Exempt
Supervises:
None
Primary Purpose of Position The Communications Manager is responsible for developing, executing, and optimizing AAPACN’s communications across all digital and multimedia channels. This role ensures consistent, engaging, and strategic messaging that supports the organization’s mission, programs, and member engagement.
The Communications Manager supports content creation, campaign execution, website and social media management, and performance analytics. This position collaborates closely with internal teams and external partners to bring communications from concept to completion, manages an integrated editorial and media calendar, and uses data-driven insights to continuously improve effectiveness.
General Requirements This position requires a thorough understanding of marketing, communications, and messaging, as well as strong teamwork skills. This position also requires high level communication skills and a proficiency in technology used to create and manage content, as well as a strong comfort level with new and evolving technology.
Decision-making:
The decisions made are at a defined level and are based on existing policies and procedures. Some autonomy with decisions is expected and encouraged. The manager will work closely with the director to alter existing operations as needed. Decisions made may affect budgets and operating expenses.
Complexity:
This position will require good problem-solving, analysis, and knowledgeable judgment based on experience or research. Working knowledge of multi-channel communications is essential to provide member and internal staff support.
Authority:
This position is that of an individual contributor.
Essential Duties
Content Creation & Campaign Execution (30%)
Website & Media Management (30%)
Multimedia Platform & Channel Management (30%)
Analytics, Reporting, & Optimization (10%)
Specific Duties Responsibilities include but are not limited to:
Serve as a key communications partner to internal teams, program staff, and external partners to plan, coordinate, and execute communications across AAPACN
Content Creation & Campaign Execution
Develop and publish high-quality, audience-focused content for digital platforms, including the AAPACN website, blogs, newsletters, email campaigns, social media, and marketing materials
Translate organizational priorities, programs, and initiatives into clear, compelling messaging
Execute integrated communications campaigns that support marketing, membership, education, and engagement goals
Website & Media Management
Manage day-to-day content updates, layout changes, and maintenance of the AAPACN website
Publish and maintain accurate, up-to-date content for programs, events, and initiatives
Plan, manage, and maintain editorial and content calendars to ensure deadlines are met and brand consistency is upheld
Create, schedule, and manage social media content across platforms such as Facebook and LinkedIn
Monitor social media channels, respond as appropriate, and elevate issues requiring follow-up
Monitor AAPACN presence in the media
Manage paid/promoted social media content (e.g., review ads, track spend and performance)
Multimedia Platform & Channel Management
Manage AAPACN’s presence across all multimedia platforms, including website, email marketing systems, social media, and learning platforms
Optimize content for platform-specific performance, accessibility, and audience engagement
Collaborate with internal teams to support campaigns, educational offerings, and organizational initiatives
Ensure messaging alignment and brand consistency across all channels
Analytics, Reporting & Optimization
Track and analyze performance metrics across digital and multimedia platforms
Prepare regular reports on content performance, engagement, and audience growth
Apply data-driven insights to refine content strategy and improve communications effectiveness
Other Duties
Perform other duties as needed or as assigned in support of organizational goals
Competencies
Communication: Writes and speaks clearly and persuasively; listens actively; presents information effectively
Teamwork: Collaborates respectfully; shares knowledge; supports collective success
Planning & Organization: Manages multiple priorities, meets deadlines, and plans effectively
Innovation: Approaches challenges creatively and identifies opportunities for improvement
Problem Solving: Analyzes issues, develops solutions, and applies sound judgment
Accountability: Takes ownership of responsibilities and delivers high-quality results
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required Experience & Skills
Minimum of five (5) years of experience in communications, marketing, or brand management, within healthcare industry recommended
Strong proficiency in Microsoft Office (Word, Excel, Outlook, Teams, PowerPoint)
Working knowledge of Google Analytics, Hootsuite, ClickDimensions, WordPress, and/or similar platforms
Comfort with and willingness to learn new technologies, platforms, and systems
Excellent written and verbal communication skills
Highly organized, detail-oriented, self-motivated, and attention to detail
Ability to manage multiple projects and priorities in a fast-paced environment
Strong customer service mindset for internal and external stakeholders
Ability to work independently while collaborating effectively within a team
Proven ability to build strong working relationships with members, volunteers, and staff
Working Conditions
Fully remote position
Standard work schedule: Monday–Friday, 40 hours per week
Prolonged periods of computer-based work
Occasional travel (less than 10%)
Safety Hazards
Minimal
Remote working environment
This position description does not list all of the duties of the job. You will be evaluated in part based upon your performance of the tasks listed in this position description. Management has the right to revise this position description at any time.
The position description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.
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Title:
Communications Manager
Department:
Membership & Marketing
Reports To:
Director of Marketing
Classification:
Fulltime, Exempt
Supervises:
None
Primary Purpose of Position The Communications Manager is responsible for developing, executing, and optimizing AAPACN’s communications across all digital and multimedia channels. This role ensures consistent, engaging, and strategic messaging that supports the organization’s mission, programs, and member engagement.
The Communications Manager supports content creation, campaign execution, website and social media management, and performance analytics. This position collaborates closely with internal teams and external partners to bring communications from concept to completion, manages an integrated editorial and media calendar, and uses data-driven insights to continuously improve effectiveness.
General Requirements This position requires a thorough understanding of marketing, communications, and messaging, as well as strong teamwork skills. This position also requires high level communication skills and a proficiency in technology used to create and manage content, as well as a strong comfort level with new and evolving technology.
Decision-making:
The decisions made are at a defined level and are based on existing policies and procedures. Some autonomy with decisions is expected and encouraged. The manager will work closely with the director to alter existing operations as needed. Decisions made may affect budgets and operating expenses.
Complexity:
This position will require good problem-solving, analysis, and knowledgeable judgment based on experience or research. Working knowledge of multi-channel communications is essential to provide member and internal staff support.
Authority:
This position is that of an individual contributor.
Essential Duties
Content Creation & Campaign Execution (30%)
Website & Media Management (30%)
Multimedia Platform & Channel Management (30%)
Analytics, Reporting, & Optimization (10%)
Specific Duties Responsibilities include but are not limited to:
Serve as a key communications partner to internal teams, program staff, and external partners to plan, coordinate, and execute communications across AAPACN
Content Creation & Campaign Execution
Develop and publish high-quality, audience-focused content for digital platforms, including the AAPACN website, blogs, newsletters, email campaigns, social media, and marketing materials
Translate organizational priorities, programs, and initiatives into clear, compelling messaging
Execute integrated communications campaigns that support marketing, membership, education, and engagement goals
Website & Media Management
Manage day-to-day content updates, layout changes, and maintenance of the AAPACN website
Publish and maintain accurate, up-to-date content for programs, events, and initiatives
Plan, manage, and maintain editorial and content calendars to ensure deadlines are met and brand consistency is upheld
Create, schedule, and manage social media content across platforms such as Facebook and LinkedIn
Monitor social media channels, respond as appropriate, and elevate issues requiring follow-up
Monitor AAPACN presence in the media
Manage paid/promoted social media content (e.g., review ads, track spend and performance)
Multimedia Platform & Channel Management
Manage AAPACN’s presence across all multimedia platforms, including website, email marketing systems, social media, and learning platforms
Optimize content for platform-specific performance, accessibility, and audience engagement
Collaborate with internal teams to support campaigns, educational offerings, and organizational initiatives
Ensure messaging alignment and brand consistency across all channels
Analytics, Reporting & Optimization
Track and analyze performance metrics across digital and multimedia platforms
Prepare regular reports on content performance, engagement, and audience growth
Apply data-driven insights to refine content strategy and improve communications effectiveness
Other Duties
Perform other duties as needed or as assigned in support of organizational goals
Competencies
Communication: Writes and speaks clearly and persuasively; listens actively; presents information effectively
Teamwork: Collaborates respectfully; shares knowledge; supports collective success
Planning & Organization: Manages multiple priorities, meets deadlines, and plans effectively
Innovation: Approaches challenges creatively and identifies opportunities for improvement
Problem Solving: Analyzes issues, develops solutions, and applies sound judgment
Accountability: Takes ownership of responsibilities and delivers high-quality results
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required Experience & Skills
Minimum of five (5) years of experience in communications, marketing, or brand management, within healthcare industry recommended
Strong proficiency in Microsoft Office (Word, Excel, Outlook, Teams, PowerPoint)
Working knowledge of Google Analytics, Hootsuite, ClickDimensions, WordPress, and/or similar platforms
Comfort with and willingness to learn new technologies, platforms, and systems
Excellent written and verbal communication skills
Highly organized, detail-oriented, self-motivated, and attention to detail
Ability to manage multiple projects and priorities in a fast-paced environment
Strong customer service mindset for internal and external stakeholders
Ability to work independently while collaborating effectively within a team
Proven ability to build strong working relationships with members, volunteers, and staff
Working Conditions
Fully remote position
Standard work schedule: Monday–Friday, 40 hours per week
Prolonged periods of computer-based work
Occasional travel (less than 10%)
Safety Hazards
Minimal
Remote working environment
This position description does not list all of the duties of the job. You will be evaluated in part based upon your performance of the tasks listed in this position description. Management has the right to revise this position description at any time.
The position description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.
#J-18808-Ljbffr