DESCRIPTION
Join us as a
Customer Specialist NE . You’ll own vendor replenishment, keep item data spot‑on, and act as the retailer liaison to resolve order issues before they impact shelves. Great fit for detail‑oriented pros who enjoy fast problem‑solving, cross‑team collaboration, and visible wins in retail operations.
RESPONSIBILITIES Responsibilities — What you’ll do
Own vendor replenishment for your assigned retailer/market , advising teams and ensuring accurate, on time vendor purchase orders from creation through confirmation.
Set up and maintain item data
(pricing, promotions, pack/size, and dimensions) so product information is clean, current, and consistent across retailer systems.
Monitor replenishment systems daily
to catch inaccuracies early, prevent stockouts/overstocks, and keep orders flowing smoothly.
Serve as the liaison between Acosta and the retailer , troubleshooting order issues and driving quick, professional resolutions.
Build strong relationships with vendor partners
within the retailer’s organization—be their trusted point of contact.
Update authorized assortments and store codes weekly
so stores reflect the latest item lists and distribution.
Validate and correct product data quality
(e.g., invalid UPCs, weights, pallet/cube specs) across customer systems to improve accuracy and speed.
Support Business Managers
with inventory reviews, code‑date checks, and warehouse‑level product rotation to protect on‑shelf availability.
Collaborate as a core team player
to strengthen Acosta’s customer partnership and deliver flawless retail execution.
Jump in on special projects
that streamline processes and enhance the customer/vendor experience.
QUALIFICATIONS Education & Experience
High School Diploma/GED required; some college preferred
4+ years customer service experience (2+ years senior level)
Food brokerage experience as Sales Support Associate or Lead strongly preferred
Skills & Abilities
Advanced proficiency in Word, Excel, presentations, and email
Typing speed: 60+ wpm
Strong interpersonal, organizational, and administrative skills
Effective verbal and written communication
Professional image and ability to represent the company
Other Requirements
Valid driver’s license and reliable transportation
Comfortable using standard office equipment
Physical Requirements
Seeing
#DiscoverYourPath
ABOUT US Acosta Group is a collective uniting the most trusted retail, marketing, and foodservice agencies—Acosta, ActionLink, CORE Foodservice, CROSSMARK, Mosaic, Premium Retail Services, and Product Connections. Together, we connect consumers with the brands they love through omnichannel selling, merchandising, brand advocacy, and integrated marketing.
We recognize our associates are the foundation of our success. That’s why we prioritize your growth, development, and well‑being to help you reach your full potential. With programs designed to support a fulfilling work‑life balance, we offer opportunities that fit your lifestyle and ambitions—whether you’re looking for part‑time flexibility or full‑time career advancement.
Ready for a career path that’s as unique as you? Discover your path at Acosta Group!
Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact AskHR@acosta.com. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.
Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.
The Acosta Group utilizes E-Verify for validating the ability to work in the United States for all job candidates. If you want more information on what this entails and your rights as a job applicant, please use the link provided to access information on our use of E-Verify and your right to work. Employer Resources (e-verify.gov)
By applying, you agree to our
Privacy Policy
and
Terms and Conditions of Use .
Acosta, and its subsidiaries, is an Equal Opportunity Employer
Job Category:
Wholesale
Position Type:
Full time
Business Unit:
Sales
Salary Range:
$39,780.00 - $55,300.00
Company:
Acosta Employee Holdco LLC
Req ID:
19953
Employer Description:
ACOSTA_GRP_EMP_DESC
#J-18808-Ljbffr
Customer Specialist NE . You’ll own vendor replenishment, keep item data spot‑on, and act as the retailer liaison to resolve order issues before they impact shelves. Great fit for detail‑oriented pros who enjoy fast problem‑solving, cross‑team collaboration, and visible wins in retail operations.
RESPONSIBILITIES Responsibilities — What you’ll do
Own vendor replenishment for your assigned retailer/market , advising teams and ensuring accurate, on time vendor purchase orders from creation through confirmation.
Set up and maintain item data
(pricing, promotions, pack/size, and dimensions) so product information is clean, current, and consistent across retailer systems.
Monitor replenishment systems daily
to catch inaccuracies early, prevent stockouts/overstocks, and keep orders flowing smoothly.
Serve as the liaison between Acosta and the retailer , troubleshooting order issues and driving quick, professional resolutions.
Build strong relationships with vendor partners
within the retailer’s organization—be their trusted point of contact.
Update authorized assortments and store codes weekly
so stores reflect the latest item lists and distribution.
Validate and correct product data quality
(e.g., invalid UPCs, weights, pallet/cube specs) across customer systems to improve accuracy and speed.
Support Business Managers
with inventory reviews, code‑date checks, and warehouse‑level product rotation to protect on‑shelf availability.
Collaborate as a core team player
to strengthen Acosta’s customer partnership and deliver flawless retail execution.
Jump in on special projects
that streamline processes and enhance the customer/vendor experience.
QUALIFICATIONS Education & Experience
High School Diploma/GED required; some college preferred
4+ years customer service experience (2+ years senior level)
Food brokerage experience as Sales Support Associate or Lead strongly preferred
Skills & Abilities
Advanced proficiency in Word, Excel, presentations, and email
Typing speed: 60+ wpm
Strong interpersonal, organizational, and administrative skills
Effective verbal and written communication
Professional image and ability to represent the company
Other Requirements
Valid driver’s license and reliable transportation
Comfortable using standard office equipment
Physical Requirements
Seeing
#DiscoverYourPath
ABOUT US Acosta Group is a collective uniting the most trusted retail, marketing, and foodservice agencies—Acosta, ActionLink, CORE Foodservice, CROSSMARK, Mosaic, Premium Retail Services, and Product Connections. Together, we connect consumers with the brands they love through omnichannel selling, merchandising, brand advocacy, and integrated marketing.
We recognize our associates are the foundation of our success. That’s why we prioritize your growth, development, and well‑being to help you reach your full potential. With programs designed to support a fulfilling work‑life balance, we offer opportunities that fit your lifestyle and ambitions—whether you’re looking for part‑time flexibility or full‑time career advancement.
Ready for a career path that’s as unique as you? Discover your path at Acosta Group!
Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact AskHR@acosta.com. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.
Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.
The Acosta Group utilizes E-Verify for validating the ability to work in the United States for all job candidates. If you want more information on what this entails and your rights as a job applicant, please use the link provided to access information on our use of E-Verify and your right to work. Employer Resources (e-verify.gov)
By applying, you agree to our
Privacy Policy
and
Terms and Conditions of Use .
Acosta, and its subsidiaries, is an Equal Opportunity Employer
Job Category:
Wholesale
Position Type:
Full time
Business Unit:
Sales
Salary Range:
$39,780.00 - $55,300.00
Company:
Acosta Employee Holdco LLC
Req ID:
19953
Employer Description:
ACOSTA_GRP_EMP_DESC
#J-18808-Ljbffr