KANSAS CITY EVENT MANAGER: JOB SUMMARY
Renewal by Andersen of Greater Kansas City Event Manager role is responsible for all aspects of department management for Events, Retail and RSVP lead sources. Utilizing proven department processes, procedures and training you will establish this department for the market. The ultimate goal of this role is to generate qualified appointments with homeowners for design consultants in the most efficient manner all the while positively representing Renewal by Andersen in the Greater Kansas City community. You will be required to split your time between the office and travel to various area events, home shows and retail locations. The role of this Department Manager is to motivate and develop a team of brand promoters through performance analysis, on-site coaching, and in-office training. This position requires the ability to create team goals and action plans, analyze key performance data, develop team performance, and lead department growth as outlined below.
WHAT YOU'LL BE DOING - THE ROLE
Interview, hire, train and manage a team of brand promoters
Manage team leaders to key performance metrics
Create weekly and monthly plans which include performance goals
Pull and analyze data from key performance reports in our customer relationship management tool
Conduct individual and group training sessions along with team leaders
Research new events and other business avenues to help department grow
Visit team members in the field
Motivate and coach brand promoters on specific methodologies and performance criteria
Lead or assist with new hire training classes
Drive department growth and profit
Set up and breakdown events and home shows, when necessary
WHAT YOU BRING - THE PERSON
Experience in sales, events or retail with experience in lead generation a plus
Excellent oral and written communication skills
Strong interpersonal skills including the ability to listen and lead
Flexibility and demonstrated ability to adapt well in a changing environment
Ability to work with a sense of urgency to complete responsibilities timely
Able to conduct research, work under tight deadlines, develop and organize information
Ability to find resolution, deliver difficult feedback and advise management
By applying to this job, I agree that I may be contacted at the number submitted, including by autodialed calls and texts, for informational and all other purposes by Renewal by Andersen, and its affiliated companies (collectively, "RbA").
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WHAT YOU'LL BE DOING - THE ROLE
Interview, hire, train and manage a team of brand promoters
Manage team leaders to key performance metrics
Create weekly and monthly plans which include performance goals
Pull and analyze data from key performance reports in our customer relationship management tool
Conduct individual and group training sessions along with team leaders
Research new events and other business avenues to help department grow
Visit team members in the field
Motivate and coach brand promoters on specific methodologies and performance criteria
Lead or assist with new hire training classes
Drive department growth and profit
Set up and breakdown events and home shows, when necessary
WHAT YOU BRING - THE PERSON
Experience in sales, events or retail with experience in lead generation a plus
Excellent oral and written communication skills
Strong interpersonal skills including the ability to listen and lead
Flexibility and demonstrated ability to adapt well in a changing environment
Ability to work with a sense of urgency to complete responsibilities timely
Able to conduct research, work under tight deadlines, develop and organize information
Ability to find resolution, deliver difficult feedback and advise management
By applying to this job, I agree that I may be contacted at the number submitted, including by autodialed calls and texts, for informational and all other purposes by Renewal by Andersen, and its affiliated companies (collectively, "RbA").
#J-18808-Ljbffr