Indian Boundary YMCA, Downers Grove, IL 60516, USA
Description
The YMCA of Metropolitan Chicago is dedicated to creating long-lasting positive change, whether it’s through health and wellbeing, early education, violence prevention, or one of our other programs and services. We’re looking for talented individuals who are committed to empowering our community by creating a safe and welcoming environment that encourages growth and support — individuals like you! Community Concierge
team members serve as the face of the Y and support a best-in-class experience for our customers. You will actively interact and engage with community members, provide solutions and offerings, and support them in discovering opportunities at the YMCA. Pay is $16.60 per hour and opportunities to grow within the organization Our staff is the Y's greatest asset. Our teams provide valuable skills, knowledge, and passion that is essential to the contribution and positive impact in our communities, which is why we offer Y employees numerous perks and benefits, including: Competitive salaries
reflecting your skills and experience. Comprehensive health, dental, and vision insurance
for eligible employees, plus wellness programs, mental health resources, and a family gym membership. Generous PTO
and paid holidays, with flexible work hours for work-life balance. 403(b) plan
with company contributions for eligible employees after 2 years of service. Continuous learning opportunities
through workshops and training programs. Supportive work environment
valuing diversity, equity, and inclusion. Discounts on programs , employee assistance programs, and company-sponsored events. Scope and Responsibility Greet community members and guests and make them feel welcome and engaged Answer phones and email inquiries Actively manage customer transactions Support facility operations by partnering with local Community Hub leadership to ensure community spaces are clean at all times Anticipate individual's needs in order to accommodate them and provide an exceptional customer experience Maintain inventory of supplies and order new stock, as needed Ensure front desk operations run smoothly and efficiently Conduct hub tours responsive to the needs of prospective customers; sell memberships Requirements At least 18 years of age Earned high school diploma or GED Ability to work flexible hours, weekends, and/or holidays, as needed Top-notch verbal, written, and interpersonal communication skills Willingness and ability to complete all mandatory YMCA training and certifications, along with ongoing or additional training as assigned by the supervisor, within established timeframe. Child Abuse Prevention
- Supports the YMCA’s commitment to child abuse prevention by: Reporting any items that may provide a health or safety hazard to staff, members or guests to your supervisor Following all policies and procedures related to keeping children safe in our facilities and programs, including those related to the monitoring and supervision of children Reporting any suspicious behavior and violation of policy and procedures to your supervisor Completing all child abuse prevention training as required Qualifications
Behaviors
Preferred
Team Player
Team Player
:
Works well as a member of a group Detail Oriented
Detail Oriented
:
Capable of carrying out a given task with all details necessary to get the task done well Enthusiastic
:
Shows intense and eager enjoyment and interest Motivations
Preferred
Growth Opportunities
:
Inspired to perform well by the chance to take on more responsibility Self-Starter
:
Inspired to perform without outside help Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.
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The YMCA of Metropolitan Chicago is dedicated to creating long-lasting positive change, whether it’s through health and wellbeing, early education, violence prevention, or one of our other programs and services. We’re looking for talented individuals who are committed to empowering our community by creating a safe and welcoming environment that encourages growth and support — individuals like you! Community Concierge
team members serve as the face of the Y and support a best-in-class experience for our customers. You will actively interact and engage with community members, provide solutions and offerings, and support them in discovering opportunities at the YMCA. Pay is $16.60 per hour and opportunities to grow within the organization Our staff is the Y's greatest asset. Our teams provide valuable skills, knowledge, and passion that is essential to the contribution and positive impact in our communities, which is why we offer Y employees numerous perks and benefits, including: Competitive salaries
reflecting your skills and experience. Comprehensive health, dental, and vision insurance
for eligible employees, plus wellness programs, mental health resources, and a family gym membership. Generous PTO
and paid holidays, with flexible work hours for work-life balance. 403(b) plan
with company contributions for eligible employees after 2 years of service. Continuous learning opportunities
through workshops and training programs. Supportive work environment
valuing diversity, equity, and inclusion. Discounts on programs , employee assistance programs, and company-sponsored events. Scope and Responsibility Greet community members and guests and make them feel welcome and engaged Answer phones and email inquiries Actively manage customer transactions Support facility operations by partnering with local Community Hub leadership to ensure community spaces are clean at all times Anticipate individual's needs in order to accommodate them and provide an exceptional customer experience Maintain inventory of supplies and order new stock, as needed Ensure front desk operations run smoothly and efficiently Conduct hub tours responsive to the needs of prospective customers; sell memberships Requirements At least 18 years of age Earned high school diploma or GED Ability to work flexible hours, weekends, and/or holidays, as needed Top-notch verbal, written, and interpersonal communication skills Willingness and ability to complete all mandatory YMCA training and certifications, along with ongoing or additional training as assigned by the supervisor, within established timeframe. Child Abuse Prevention
- Supports the YMCA’s commitment to child abuse prevention by: Reporting any items that may provide a health or safety hazard to staff, members or guests to your supervisor Following all policies and procedures related to keeping children safe in our facilities and programs, including those related to the monitoring and supervision of children Reporting any suspicious behavior and violation of policy and procedures to your supervisor Completing all child abuse prevention training as required Qualifications
Behaviors
Preferred
Team Player
Team Player
:
Works well as a member of a group Detail Oriented
Detail Oriented
:
Capable of carrying out a given task with all details necessary to get the task done well Enthusiastic
:
Shows intense and eager enjoyment and interest Motivations
Preferred
Growth Opportunities
:
Inspired to perform well by the chance to take on more responsibility Self-Starter
:
Inspired to perform without outside help Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr