Member Service Representative @ Oak Cliff
YMCA of Metropolitan Dallas, Dallas, Texas, United States, 75215
We are looking for dedicated and friendly faces to create a welcoming environment for members of all backgrounds and abilities. Great opportunity in this role for potential advancement and become a coach, mentor, or supervisor.
At the Y, strengthening community is our cause. If you think you have what it takes, apply today!
Member Service Representatives are responsible to:
Promote and sell memberships and services
Learn to give quality tours according to the goals and interests of our members
Scan member cards and greet by name
Build relationships and retain members
Answer member questions in a prompt, professional, and friendly manner
Attend paid trainings and meetings, and learn new skills
Work with a team to make a lasting difference in your community
Light cleaning, washing/folding towels, making coffee, stocking cups and creamer, and making our members feel valued and appreciated
As a
Member Services Representative , you’ll be the face of the YMCA, creating a welcoming and inclusive environment for members of all backgrounds and abilities.
Your responsibilities will include:
Give quality tours to potential new members
Promoting and selling
memberships as well as other YMCA programs
(e.g., swim lessons, youth sports, personal training, etc.)
Being knowledgeable about program offerings and
proactively looking up accurate information
online or through internal systems when needed
Giving quality tours tailored to the interests of prospective members
Greeting members by name and scanning members in
Building relationships and helping retain members
Providing prompt, friendly, and professional service
Multitasking in a fast-paced environment while managing front desk responsibilities
Participating in paid trainings and team meetings
Performing light cleaning duties and helping with hospitality tasks (e.g., making coffee, folding towels, stocking supplies)
Supporting your team to create a positive and engaging environment
Schedule:
Flexible hours : Monday - Saturday: Open 5:45 am - 11:00 am, Close 4:00 pm - 9:00 pm
Hours vary between
10 to 29 per week , depending on branch needs
#J-18808-Ljbffr
At the Y, strengthening community is our cause. If you think you have what it takes, apply today!
Member Service Representatives are responsible to:
Promote and sell memberships and services
Learn to give quality tours according to the goals and interests of our members
Scan member cards and greet by name
Build relationships and retain members
Answer member questions in a prompt, professional, and friendly manner
Attend paid trainings and meetings, and learn new skills
Work with a team to make a lasting difference in your community
Light cleaning, washing/folding towels, making coffee, stocking cups and creamer, and making our members feel valued and appreciated
As a
Member Services Representative , you’ll be the face of the YMCA, creating a welcoming and inclusive environment for members of all backgrounds and abilities.
Your responsibilities will include:
Give quality tours to potential new members
Promoting and selling
memberships as well as other YMCA programs
(e.g., swim lessons, youth sports, personal training, etc.)
Being knowledgeable about program offerings and
proactively looking up accurate information
online or through internal systems when needed
Giving quality tours tailored to the interests of prospective members
Greeting members by name and scanning members in
Building relationships and helping retain members
Providing prompt, friendly, and professional service
Multitasking in a fast-paced environment while managing front desk responsibilities
Participating in paid trainings and team meetings
Performing light cleaning duties and helping with hospitality tasks (e.g., making coffee, folding towels, stocking supplies)
Supporting your team to create a positive and engaging environment
Schedule:
Flexible hours : Monday - Saturday: Open 5:45 am - 11:00 am, Close 4:00 pm - 9:00 pm
Hours vary between
10 to 29 per week , depending on branch needs
#J-18808-Ljbffr