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Account Representative - Customs Brokerage

GEODIS, Franklin Square, New York, United States, 11010

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Account Representative - Customs Brokerage Job Category:

Customs

Requisition Number:

CUSTO049145

Posted : January 20, 2026

Full-Time

On-site

Hourly Range : $18.39 USD to $35.02 USD

Rate : $25 USD per hour

Locations Showing 1 location

NY Franklin Sq 390 F3554 390 Franklin Ave Franklin Square, NY 11010, USA

Account Representative - Customs Brokerage

Who We Are:

GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.

Your role on the team:

Serves as the customer service liaison between the Company and the customer

Processes Custom and OGA (other government agency) entries for clearance of goods into the United States

Opens files, enters notes, information and document requests in Cargowise and/or AS400 system

Classifies invoice based on HTS (Harmonized Tariff Schedule)

Sends information/document requests to company's employees, suppliers, service providers and/or U.S. Government agencies as needed

Communicates with specified offices, departments, and teams on all issues affecting customs brokerage

Files document requests, correspondence and documents in a file folder identified by the applicable shipping/reference number

Ensures compliance with regard to U.S. Government regulatory agencies such as FDA, EPA, FCC, Fish & Wildlife, etc.

Coordinates shipping details with U.S. Forwarders, Steamship Lines, Airlines, Agents, etc.

Convert and verify shipment weight, volume and foreign currency

Maintain communication with customers, carriers and vendors

Coordinate pick-ups and invoice files

Assist customers with questions, complaints, requests, tracking and tracing

Handles accounting processes accurately and in a timely manner

Coordination of shipments from airline, ocean piers and CFS (container freight station) to customer/consignee destination

Review documentation or issue documents to meet government regulations and carrier regulations

Must have knowledge of buying/selling rates to ensure profitability

Ensure email and telephone calls are promptly and politely answered

What you need:

Minimum 3 years experience in customs brokerage or an equivalent combination of both education and experience.

Knowledge of U.S. Government Agency requirements

Knowledge of U.S. Customs and OGA clearance of freight

PC literate with experience with Microsoft Outlook, Word, Access and Excel

Excellent written and oral communication skills that demonstrate a proven ability to develop relationships with a range of internal and external customers

Excellent planning and organizational skills

Ability to read and interpret documents

Ability to write routine reports and correspondence

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form

Ability to multitask

Mathematical skills essential to ensure accuracy in calculations

What you gain from joining our team:

Access wages early with the Rain financial wellness app

Free telemedical access to doctors and therapists through First Stop Health is available on the first day of employment

Health, dental, and vision insurance after 30 days of employment

Paid maternity and parental leave

Access to career development, employee resource groups, and mentorship programs

Access to employee perks like fitness class discounts and free access to a relaxation and meditation app

Free financial wellness programs

Opportunities to volunteer and give back to your community

+ more!

Join our Team!

Visit our website at workatGEODIS.com and chat with our virtual recruiter, Sophie, to fast-track your way to an interview!

OR

Text

DELIVER

to

88300

to apply!

Qualifications Skills Behaviors :

Motivations :

Education Experience Licenses & Certifications Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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