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Aftermarket Sales Specialist

Emanuelchamber, New York, New York, United States

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Nordson Nonwovens , a global leader in Nonwovens, is seeking an experienced and highly motivated individual to join our team. We are committed to creating a diverse and inclusive workplace, and we are looking for candidates who share that same commitment.

Summary As a member of our team, you will have the opportunity to work in a dynamic and collaborative environment, where your ideas and contributions will be valued and respected.

Job Summary The Aftermarket Sales Specialist is responsible for driving organic growth by selling parts & services to our end-users and supporting aftermarket sales initiatives. Furthermore, the Aftermarket Sales Specialist will build strong customer relationships, creating and managing customer loyalty programs and analyze sales trends & data supporting the execution of our sales strategy. The successful postholder has a strong sales acumen, owner mindset, strong communication skills, and vast technical knowledge of Nordson products related to technical and commercial solutions.

Essential Job Duties and Responsibilities

Develop and execute sales strategies to grow aftermarket parts business

Identify and pursue new business opportunities within existing and prospective customer accounts

Provide on-site technical support and product knowledge to customers, ensuring optimal solutions for their needs

Building relationships with existing and new customers by personal site visits

Monitor market trends, competitor activities, and customer feedback to inform business decisions

Collaborate with internal teams (engineering, sales and marketing) to deliver seamless customer experiences

Prepare and present sales reports, forecasts, and performance metrics to management

Present proposals to improve business processes and market opportunities for senior leaders

Responsible for maintaining a high level of customer service

Adhere to all company policies, procedures and business ethics codes

Education and Experience Requirements

Proven experience in sales, preferably in aftermarket parts business within industry

Strong understanding of mechanical components and industrial equipment

5+ years’ experience in similar role and deep understanding of aftermarket parts business

Preferred Skills and Abilities

Strong sales passion and selling skills

Excellent communication, negotiation, and relationship-building skills

Ability to work independently and manage multiple priorities effectively

Open mindset to create and implement new aftermarket initiatives

“Getting things done” attitude

Excellent written and verbal communication skills

Proficiency in critical technologies (MS-Office, SAP, CRM tools, etc.)

Working Conditions and Physical Demands Office environment. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Travel Required Estimated 50% - Travel will be nationwide and international at times.

Interested? If you are interested in being a part of a team and creating an inclusive and diverse workplace, please apply online with your CV.

About Nordson Nonwovens Nordson Nonwovens is the leader in precision dispensing, fluid management, and related technologies. We serve the Nonwovens end market to improve production efficiency and product quality for hygiene and medical disposable manufacturing processes. By joining our team today, you will help us bring innovative ideas to life. Nordson Nonwovens is a global team that works to create machines and systems that improve the manufacturing process for a wide range of products like baby diapers, feminine care, adult incontinence, surgery pads, band-aids®, surgical drapes and similar products. We offer a supportive culture in a growing and dynamic work environment. Whether you're just beginning your career or you're a seasoned professional, there's a place for you to belong at Nordson Nonwovens. We offer hourly and salary positions in production, maintenance, customer service, quality, engineering, and more. We actively invest in our teams to help you build your skillsets and advance your career.

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