Chick-fil-A Corporate
Lead Insights Analyst, Customer & Market Insights
Chick-fil-A Corporate, Atlanta, Georgia, United States, 30383
Overview
As part of the Customer and Market Insights team at Chick-fil-A, it is our role to power Customer-informed decisions by providing meaningful insights that fuel innovation around service, product development, messaging, and experience. The role of Lead Insights Analyst for Customer & Market Insights is integral in informing marketing decisions by linking Customer behavior to business results. This role will be responsible for providing insights that guide intentional growth through Chick-fil-A’s digital experiences. We are looking for someone with a passion for using analytic tools and techniques to drive insights that will influence and power business decisions through effective partnerships with internal stakeholders. Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community. Responsibilities
Serve as analytic liaison between Customer and Market Insights and internal stakeholders in support of innovation in the Customer digital experience Partner with internal stakeholders to provide analytic input and evaluate performance of various business priorities by identify links between Customer behaviors and business results Determine methodologies and execute analytical approaches to evaluate business opportunities Leverage test & learn techniques to understand the impact of innovation to the business and Customer behaviors Communicate actionable insights through visualizations and storytelling Manage planned and ad hoc analytic requests and ensure timely delivery of reporting and insights Minimum Qualifications
3+ years of experience Bachelor’s degree in a quantitative field such as Finance, Accounting, Mathematics, Statistics, Engineering, Business Analytics, or other similar fields Experience partnering well with cross-functional teams, being highly collaborative Ability to build strong relationships Strong written and verbal communication skills Experienced project manager Quick and versatile learner Strong analytical skills in hypothesis generation and data identification Advanced Excel skills Experience with database queries or programming languages (SQL, Python, or R) Experience with data visualization (Tableau) Experience with common UX analytics tools Ability to convey insights that are clear, compelling, and concise Preferred Qualifications
4+ years of experience Master's degree in a quantitative field UX experience Minimum Years of Experience 3 Travel Requirements 10% Required Level of Education Bachelor's Degree Preferred Level of Education Master's Degree Major/Concentration Finance, Accounting, Mathematics, Statistics, Engineering, Business Analytics, or other similar fields Relocation Assistance Provided No #J-18808-Ljbffr
As part of the Customer and Market Insights team at Chick-fil-A, it is our role to power Customer-informed decisions by providing meaningful insights that fuel innovation around service, product development, messaging, and experience. The role of Lead Insights Analyst for Customer & Market Insights is integral in informing marketing decisions by linking Customer behavior to business results. This role will be responsible for providing insights that guide intentional growth through Chick-fil-A’s digital experiences. We are looking for someone with a passion for using analytic tools and techniques to drive insights that will influence and power business decisions through effective partnerships with internal stakeholders. Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community. Responsibilities
Serve as analytic liaison between Customer and Market Insights and internal stakeholders in support of innovation in the Customer digital experience Partner with internal stakeholders to provide analytic input and evaluate performance of various business priorities by identify links between Customer behaviors and business results Determine methodologies and execute analytical approaches to evaluate business opportunities Leverage test & learn techniques to understand the impact of innovation to the business and Customer behaviors Communicate actionable insights through visualizations and storytelling Manage planned and ad hoc analytic requests and ensure timely delivery of reporting and insights Minimum Qualifications
3+ years of experience Bachelor’s degree in a quantitative field such as Finance, Accounting, Mathematics, Statistics, Engineering, Business Analytics, or other similar fields Experience partnering well with cross-functional teams, being highly collaborative Ability to build strong relationships Strong written and verbal communication skills Experienced project manager Quick and versatile learner Strong analytical skills in hypothesis generation and data identification Advanced Excel skills Experience with database queries or programming languages (SQL, Python, or R) Experience with data visualization (Tableau) Experience with common UX analytics tools Ability to convey insights that are clear, compelling, and concise Preferred Qualifications
4+ years of experience Master's degree in a quantitative field UX experience Minimum Years of Experience 3 Travel Requirements 10% Required Level of Education Bachelor's Degree Preferred Level of Education Master's Degree Major/Concentration Finance, Accounting, Mathematics, Statistics, Engineering, Business Analytics, or other similar fields Relocation Assistance Provided No #J-18808-Ljbffr