Overview
Posted Monday, January 19, 2026 at 7:00 AM
PURPOSE
This account management position focuses on maintaining existing accounts in the small-to-medium sized business sector working with all levels inside the company to ensure that customers loyalty is to Worldwide Express. Our Account Managers offer a best in class, executive level management solutions to customers that are previously underserviced from their current provider.
Responsibilities
Identify and qualify C & D customers through proactive calls (script included)
Retain and grow C & D customers through Account Reviews (script included)
Penetrating all levels of an account
Optimizing customer growth through additional business
Solution solving to maintaining customer loyalty, margin management
Transferring check paying customers to ACH (script included)
Transferring paper invoice to e-Bill (script included)
Perform necessary follow-up via phone and/or email to ensure opportunities have been successfully identified
Engage with multiple contacts inside account and collect contact information (First/Last name, position, champion/adversarial, other notes)
Required Knowledge/Skills/Abilities
Lead multiple concurrent projects and program initiatives from proposal through implementation and client acceptance.
Comfortable in a fast paced, results oriented environment
Exceptional written, verbal and non-verbal communication skills
Strong customer-facing, presentation and negotiation skills
Desire to succeed in the Business World
Outstanding collaboration and communication skills at multiple levels
Qualifications
At least six months of practical experience
Bachelor’s degree, ideally in communications, business, marketing and / or management
Physical Demands & Work Environment Work Environment: Job is typically performed in a general office environment.
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PURPOSE
This account management position focuses on maintaining existing accounts in the small-to-medium sized business sector working with all levels inside the company to ensure that customers loyalty is to Worldwide Express. Our Account Managers offer a best in class, executive level management solutions to customers that are previously underserviced from their current provider.
Responsibilities
Identify and qualify C & D customers through proactive calls (script included)
Retain and grow C & D customers through Account Reviews (script included)
Penetrating all levels of an account
Optimizing customer growth through additional business
Solution solving to maintaining customer loyalty, margin management
Transferring check paying customers to ACH (script included)
Transferring paper invoice to e-Bill (script included)
Perform necessary follow-up via phone and/or email to ensure opportunities have been successfully identified
Engage with multiple contacts inside account and collect contact information (First/Last name, position, champion/adversarial, other notes)
Required Knowledge/Skills/Abilities
Lead multiple concurrent projects and program initiatives from proposal through implementation and client acceptance.
Comfortable in a fast paced, results oriented environment
Exceptional written, verbal and non-verbal communication skills
Strong customer-facing, presentation and negotiation skills
Desire to succeed in the Business World
Outstanding collaboration and communication skills at multiple levels
Qualifications
At least six months of practical experience
Bachelor’s degree, ideally in communications, business, marketing and / or management
Physical Demands & Work Environment Work Environment: Job is typically performed in a general office environment.
#J-18808-Ljbffr