Abound Health NJ is seeking a Program Director to join our leadership team in New Jersey.
In this role, you will report to the Executive Director. The Program Director oversees day-to-day operations of New Jersey I/DD waiver services, leads and supports Care Managers and administrative staff, and ensures high-quality service delivery aligned with Abound Health NJ’s mission, vision, and core values. This position plays a key role in compliance, quality assurance, community relationships, and operational excellence.
Key Responsibilities
Hire, mentor, supervise, and evaluate Care Managers and Team Support Specialists
Address performance concerns, including disciplinary actions and terminations when necessary
Ensure team adherence to Abound Health NJ policies, procedures, and meeting rhythms
Lead internal quality processes, including self-inspections, peer reviews, and documentation
Maintain compliance with Medicaid, DDD, HIPAA, and organizational standards
Oversee waiver program operations and collaborate with centralized/shared services teams
Represent Abound Health NJ at provider fairs, job fairs, council meetings, and community events
Ensure Quality Assurance requirements are met, including grievance follow-up and documentation
Oversee incident reporting and conduct investigations of abuse, neglect, or exploitation
Ensure staff training is completed and meets organizational requirements
Foster strong relationships with clients, families, DSPs, support coordinators, and DDD
Track staff time (PTO, flex, comp), complete payroll adjustments, and maintain required records
Promote a positive, growth-oriented work environment aligned with mission, vision, and values
Qualifications
Strong leadership, supervisory, and coaching skills
Ability to manage complex operations with accuracy, organization, and attention to detail
Excellent written and verbal communication skills
Ability to multitask, prioritize, and remain effective under pressure
Experience with ISP implementation and understanding of New Jersey I/DD programs
Knowledge of Medicaid and third-party billing requirements
Ability to build strong relationships with staff, families, and community partners
High integrity, professionalism, and alignment with Abound Health NJ’s core values
Education
Master’s degree + 2 years of professional experience supporting individuals with ID/autism
Bachelor’s degree + 4 years of professional experience supporting individuals with ID/autism
Requirements
Bachelor’s degree (preferred)
At least 18 years of age
Valid driver’s license and safe driving record
Clear background checks (Criminal, NJ State Police, FBI if required, SAM, MEDI Check, LEIE, Sex Offender Registry, Driving Record)
No substantiated findings of abuse or neglect
Reliable transportation with current insurance, registration, and inspection
The target base salary range for this full-time, salaried position is between $70k – $90k. Base pay is determined by factors such as experience, work location, job-related skills, and education. Total compensation may include additional forms of pay.
We offer a comprehensive benefits package including competitive health, dental, and wellness benefits beginning on your 60th day of employment. Our 401(k) plan is available after 12 months of employment.
For more information about our total rewards package, please contact your Talent Acquisition Partner.
Abound Health is an equal opportunity employer. We evaluate all qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity/expression, veteran status, disability status, or any other legally protected characteristic.
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In this role, you will report to the Executive Director. The Program Director oversees day-to-day operations of New Jersey I/DD waiver services, leads and supports Care Managers and administrative staff, and ensures high-quality service delivery aligned with Abound Health NJ’s mission, vision, and core values. This position plays a key role in compliance, quality assurance, community relationships, and operational excellence.
Key Responsibilities
Hire, mentor, supervise, and evaluate Care Managers and Team Support Specialists
Address performance concerns, including disciplinary actions and terminations when necessary
Ensure team adherence to Abound Health NJ policies, procedures, and meeting rhythms
Lead internal quality processes, including self-inspections, peer reviews, and documentation
Maintain compliance with Medicaid, DDD, HIPAA, and organizational standards
Oversee waiver program operations and collaborate with centralized/shared services teams
Represent Abound Health NJ at provider fairs, job fairs, council meetings, and community events
Ensure Quality Assurance requirements are met, including grievance follow-up and documentation
Oversee incident reporting and conduct investigations of abuse, neglect, or exploitation
Ensure staff training is completed and meets organizational requirements
Foster strong relationships with clients, families, DSPs, support coordinators, and DDD
Track staff time (PTO, flex, comp), complete payroll adjustments, and maintain required records
Promote a positive, growth-oriented work environment aligned with mission, vision, and values
Qualifications
Strong leadership, supervisory, and coaching skills
Ability to manage complex operations with accuracy, organization, and attention to detail
Excellent written and verbal communication skills
Ability to multitask, prioritize, and remain effective under pressure
Experience with ISP implementation and understanding of New Jersey I/DD programs
Knowledge of Medicaid and third-party billing requirements
Ability to build strong relationships with staff, families, and community partners
High integrity, professionalism, and alignment with Abound Health NJ’s core values
Education
Master’s degree + 2 years of professional experience supporting individuals with ID/autism
Bachelor’s degree + 4 years of professional experience supporting individuals with ID/autism
Requirements
Bachelor’s degree (preferred)
At least 18 years of age
Valid driver’s license and safe driving record
Clear background checks (Criminal, NJ State Police, FBI if required, SAM, MEDI Check, LEIE, Sex Offender Registry, Driving Record)
No substantiated findings of abuse or neglect
Reliable transportation with current insurance, registration, and inspection
The target base salary range for this full-time, salaried position is between $70k – $90k. Base pay is determined by factors such as experience, work location, job-related skills, and education. Total compensation may include additional forms of pay.
We offer a comprehensive benefits package including competitive health, dental, and wellness benefits beginning on your 60th day of employment. Our 401(k) plan is available after 12 months of employment.
For more information about our total rewards package, please contact your Talent Acquisition Partner.
Abound Health is an equal opportunity employer. We evaluate all qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity/expression, veteran status, disability status, or any other legally protected characteristic.
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