Senior Account Director (Digital, Pharma Agency)
Avalere Health, New York, New York, us, 10261
Overview
About Avalere Health: United by one profound purpose to reach
EVERY PATIENT POSSIBLE . We ensure every patient is identified, treated, supported, and cared for equally. Our Advisory, Medical, and Marketing teams collaborate to forge connections and build a future where healthcare is not a barrier and no patient is left behind.
We are committed to enriching, purpose-driven careers that empower employees to make a tangible impact on patient lives. Our culture supports bringing one’s whole self to work and leveraging diverse backgrounds to make a difference for every patient, everywhere.
Our flexible approach allows global teams to decide where to work based on team and client needs. Major hubs include London, Manchester, Washington, D.C., and New York City with smaller offices globally. Homeworkers are supported with resources and social opportunities.
We foster an inclusive culture with six Employee Network Groups: Diverse Ability, Family, Gender, LGBTQ+, Mental Health, and Race/Ethnicity. We are an accredited Fertility Friendly employer with policies to support family planning and flexible work arrangements.
We support professional growth through day-to-day experiences, on-demand training, regular career conversations, and global cross-capability moves. We participate in the Disability Confident Scheme to support fair interviewing for candidates with disabilities or neurodiversity.
Our approach “Magnet, Not Mandate” means there is no formal office requirement, but proximity can enable meaningful in-person engagement. Primary hiring regions include Philadelphia, New York City, Washington, D.C., Chicago, and Toronto. Exceptional candidates in other areas may be considered.
About the role This position interfaces with the client and the client services team to provide strategic direction and support on client accounts. The Senior Account Director manages and leads the client services team to execute the strategic direction for client projects. The role may supervise client services direct reports and works directly with the client to ensure goals and objectives are met, taking ownership of the campaign process from inception to completion.
What you\'ll do
Independently maintains relationship with client to strategic support and direction
Mentors, manages, and leads client services direct reports to ensure client deliverables are strategically on target and implemented on time and within budget
Primary contact between the client and internal agency team, ensuring brand/medical education strategy is communicated and understood
Understands the client\'s brand, therapeutic area, and objectives
Uses independent judgment to act as a bridge between the client and brand/medical education strategy
Supervises client services team members
Manages day-to-day client service to ensure projects are completed on time and within budget
Anticipates client needs and makes recommendations
Handles multiple projects and clients under pressure and tight deadlines
Coordinates with multiple departments to ensure quality control and provide input on performance and issues
Communicates project updates across departments
Performs administrative tasks to meet client deliverables
Attends meetings to discuss projects and provide status updates
Travel up to 25%
Performs other duties as assigned
About you
10+ years of agency account management experience, with at least 5 years in pharmaceutical advertising; digital background required managing websites
BA/BS degree required
Deep understanding of the pharma/healthcare advertising industry, including new product launches
DAOR experience strongly preferred
Experience leading digital marketing initiatives
Strong digital omni-channel background
Proven ability to manage multiple clients across an organization and agency partners
Marketing acumen with experience leading an integrated agency team in brand planning, budget development, execution, and measurement
Proven success building senior-level client relationships and cross-team collaboration
Demonstrated success as a strategic partner to clients
Strong presentation, verbal, written, and communication skills
Hands-on proficiency in developing and delivering PowerPoint presentations
Compensation $120,000 - $186,000 a year
We are committed to offering a competitive and fair salary that reflects your location, qualifications, and experience. Salary ranges posted are dependent upon experience.
What we can offer You will receive a 401K plan with employer match up to 4%, life insurance, disability coverage, and comprehensive medical, dental, and vision plans. Flexible working arrangements include hybrid and remote options, with the ability to work from anywhere across the globe two weeks each year. We provide 20 vacation days plus one personal well-being day, nine public holidays, and gifted end-of-year holidays, plus early Summer Friday finishes in June, July, and August.
Free counselling through our employee assistance program and personalized health support. Enhanced maternity, paternity, family leave, and fertility policies support family planning. Continued opportunities for professional development with on-demand training and global mobility opportunities across the business.
We encourage all applicants to read our
candidate privacy notice
before applying to Avalere Health.
#J-18808-Ljbffr
EVERY PATIENT POSSIBLE . We ensure every patient is identified, treated, supported, and cared for equally. Our Advisory, Medical, and Marketing teams collaborate to forge connections and build a future where healthcare is not a barrier and no patient is left behind.
We are committed to enriching, purpose-driven careers that empower employees to make a tangible impact on patient lives. Our culture supports bringing one’s whole self to work and leveraging diverse backgrounds to make a difference for every patient, everywhere.
Our flexible approach allows global teams to decide where to work based on team and client needs. Major hubs include London, Manchester, Washington, D.C., and New York City with smaller offices globally. Homeworkers are supported with resources and social opportunities.
We foster an inclusive culture with six Employee Network Groups: Diverse Ability, Family, Gender, LGBTQ+, Mental Health, and Race/Ethnicity. We are an accredited Fertility Friendly employer with policies to support family planning and flexible work arrangements.
We support professional growth through day-to-day experiences, on-demand training, regular career conversations, and global cross-capability moves. We participate in the Disability Confident Scheme to support fair interviewing for candidates with disabilities or neurodiversity.
Our approach “Magnet, Not Mandate” means there is no formal office requirement, but proximity can enable meaningful in-person engagement. Primary hiring regions include Philadelphia, New York City, Washington, D.C., Chicago, and Toronto. Exceptional candidates in other areas may be considered.
About the role This position interfaces with the client and the client services team to provide strategic direction and support on client accounts. The Senior Account Director manages and leads the client services team to execute the strategic direction for client projects. The role may supervise client services direct reports and works directly with the client to ensure goals and objectives are met, taking ownership of the campaign process from inception to completion.
What you\'ll do
Independently maintains relationship with client to strategic support and direction
Mentors, manages, and leads client services direct reports to ensure client deliverables are strategically on target and implemented on time and within budget
Primary contact between the client and internal agency team, ensuring brand/medical education strategy is communicated and understood
Understands the client\'s brand, therapeutic area, and objectives
Uses independent judgment to act as a bridge between the client and brand/medical education strategy
Supervises client services team members
Manages day-to-day client service to ensure projects are completed on time and within budget
Anticipates client needs and makes recommendations
Handles multiple projects and clients under pressure and tight deadlines
Coordinates with multiple departments to ensure quality control and provide input on performance and issues
Communicates project updates across departments
Performs administrative tasks to meet client deliverables
Attends meetings to discuss projects and provide status updates
Travel up to 25%
Performs other duties as assigned
About you
10+ years of agency account management experience, with at least 5 years in pharmaceutical advertising; digital background required managing websites
BA/BS degree required
Deep understanding of the pharma/healthcare advertising industry, including new product launches
DAOR experience strongly preferred
Experience leading digital marketing initiatives
Strong digital omni-channel background
Proven ability to manage multiple clients across an organization and agency partners
Marketing acumen with experience leading an integrated agency team in brand planning, budget development, execution, and measurement
Proven success building senior-level client relationships and cross-team collaboration
Demonstrated success as a strategic partner to clients
Strong presentation, verbal, written, and communication skills
Hands-on proficiency in developing and delivering PowerPoint presentations
Compensation $120,000 - $186,000 a year
We are committed to offering a competitive and fair salary that reflects your location, qualifications, and experience. Salary ranges posted are dependent upon experience.
What we can offer You will receive a 401K plan with employer match up to 4%, life insurance, disability coverage, and comprehensive medical, dental, and vision plans. Flexible working arrangements include hybrid and remote options, with the ability to work from anywhere across the globe two weeks each year. We provide 20 vacation days plus one personal well-being day, nine public holidays, and gifted end-of-year holidays, plus early Summer Friday finishes in June, July, and August.
Free counselling through our employee assistance program and personalized health support. Enhanced maternity, paternity, family leave, and fertility policies support family planning. Continued opportunities for professional development with on-demand training and global mobility opportunities across the business.
We encourage all applicants to read our
candidate privacy notice
before applying to Avalere Health.
#J-18808-Ljbffr