Tyler Technologies is seeking a Director of Technology to lead our Colorado Enterprise. This role offers the opportunity to work with a talented, mission-driven team focused on improving the lives of Colorado residents through modern, web-based eGovernment services and SaaS solutions purpose-built for government.
Tyler is committed to advancing digital public service by using technology to make government more accessible, secure, and convenient for citizens. The Director of Technology will be responsible for aligning Tyler’s enterprise technology strategy, technical operations, and software development efforts with the needs of the Colorado organization. This leader will ensure technical teams are operating efficiently, effectively, and in alignment with business and partner priorities.
In this role, the Director of Technology will collaborate closely with the General Manager and Director of Customer Success to provide technical leadership and guidance to government partners, while delivering digital solutions that meet high expectations for availability, performance, scalability, and security. The position requires strong collaboration across corporate, divisional, and local teams. The application development team reports directly to this role.
Location Denver, Colorado
Responsibilities
Utilize and manage an integrated technology infrastructure encompassing administrative systems, data platforms, and communications networks capable of supporting large volumes of internet traffic and eCommerce transactions hosted in a Tier IV data facility
Manage technology solutions in accordance with industry and corporate standards, including SOX, PCI DSS, HIPAA, and applicable state and federal regulations
Oversee application development, deployment, and lifecycle management for all products and services
Develop and execute a strategic technology plan, including multi-year technology roadmaps
Advise the local leadership team on the appropriate use of current and emerging technologies in support of business objectives and alignment with Tyler’s vision and standards
Manage staff, including hiring, performance management, training and development, employee engagement, and succession planning
Oversee a comprehensive quality control and assurance environment
Support financial and resource planning goals in partnership with executive leadership
Execute strategies established by the General Manager and Director of Customer Success
Meet and maintain contractual SLAs, including system availability, application response times, and financial processing accuracy
Set objectives and measurable goals for the organization and direct reports; track performance and team metrics
Communicate enterprise strategy, key initiatives, and organizational culture to technical teams and partners
Communicate effectively with executive leadership and state and local government partner agencies
Create and maintain technical and process documentation
Work across multiple service delivery teams in a DevOps environment
During system outages or incidents, keep the state enterprise team apprised of status and expected duration so it can be communicated to support staff and customers; perform as lead in troubleshooting production application issues and recovery. Coordinate with general manager where applicable.
Proven experience managing multiple high priority, deadline driven, tasks
Work collaboratively with portal leadership, partners, and Product Management to deliver solution-oriented outcomes aligned with business and government needs
Partner closely with Product Management to align technical delivery with product roadmaps and partner needs
Some travel may be required
Perform additional duties as assigned by the General Manager
Supervisory Responsibility
This position is responsible for the management of the development team.
Set a strong sense of urgency, accountability, and engagement across direct reports, partners, and peer groups
Lead by example and motivate teams to deliver high-quality, secure, and scalable solutions
Manage, coach, mentor, and support technical staff, including participation in interviewing and hiring
Encourage staff growth by monitoring performance and fostering leadership development within the team
Hold direct reports accountable to deadlines and clearly define expectations and outcomes
Foster open, collaborative, and effective communication within and across teams
Evaluate emerging technologies and determine their applicability to the state enterprise
Attend government entity meetings at the request of the General Manager or portal team members
Experience implementing Continuous Improvement processes within SDLC – regularly monitoring the delivery of applications and systems and implementing improvements
Compliance, Security, and Operations Leadership
Demonstrated leadership in ITIL processes, including change management, service delivery, disaster recovery planning, and security
Coordinate and communicate planned technical changes across teams
Lead and support compliance efforts related to HIPAA, DPPA, SOX, PCI DSS, accessibility standards, and related audits
Partner with the General Manager to maintain compliance by addressing security concerns from a development perspective
Ensure development teams conduct appropriate code reviews, application scanning, and security remediation activities
Ensure all application vulnerabilities identified through scans or reviews are remediated as part of the software development lifecycle
Maintain awareness of sensitive data regulations at the state and federal level and ensure appropriate usage in applications
Keep the General Manager informed of issues impacting the state enterprise, including partner communications, security matters, compliance concerns, and coordination with corporate teams
Qualifications
Undergraduate (or Graduate) degree preferred in Computer Science or related discipline
Minimum of 10 years’ job‑related experience
Current knowledge of technology, computing systems and applications to include Microsoft, Linux with various software development methodologies including the use of Claude, ChatGPT etc.
Experience delivering to contractual SLAs for technological solutions
Strong leadership, organizational, prioritization and project management skills
Self‑motivated and ability to work in a collaborative, fast‑paced and deadline driven environment
Outstanding written and verbal communication skills, as well as strong problem‑solving abilities and an aptitude for learning new technologies
Commitment to usability, accessibility, security and privacy standards. Security experience should include network, platform and web application security experience
State‑Specific Salary Range Disclosure Requirements Salary will generally fall between $126,268 – $175,000 before adjustment for geographic differences. Recruiter can confirm if position is incentive eligible.
Great Place to Work & Grow Your Career Come join us as we transform the public sector! Our mission, vision, and values guide everything we do. We’re also frequently recognized as a great workplace locally and nationally. See our many awards and accolades.
Taking Care of You & Your Family Your health and well‑being are important to us. That’s why we invest in our team members by offering competitive benefits to support their health and financial wellness.
Apply Online
Requisition Number: 2026-8232
Tyler Technologies is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, protected veteran status, or any other status protected under local, state, or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing jobs@tylertech.com or by calling 800.646.2633 ext. 791008. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability.
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Tyler is committed to advancing digital public service by using technology to make government more accessible, secure, and convenient for citizens. The Director of Technology will be responsible for aligning Tyler’s enterprise technology strategy, technical operations, and software development efforts with the needs of the Colorado organization. This leader will ensure technical teams are operating efficiently, effectively, and in alignment with business and partner priorities.
In this role, the Director of Technology will collaborate closely with the General Manager and Director of Customer Success to provide technical leadership and guidance to government partners, while delivering digital solutions that meet high expectations for availability, performance, scalability, and security. The position requires strong collaboration across corporate, divisional, and local teams. The application development team reports directly to this role.
Location Denver, Colorado
Responsibilities
Utilize and manage an integrated technology infrastructure encompassing administrative systems, data platforms, and communications networks capable of supporting large volumes of internet traffic and eCommerce transactions hosted in a Tier IV data facility
Manage technology solutions in accordance with industry and corporate standards, including SOX, PCI DSS, HIPAA, and applicable state and federal regulations
Oversee application development, deployment, and lifecycle management for all products and services
Develop and execute a strategic technology plan, including multi-year technology roadmaps
Advise the local leadership team on the appropriate use of current and emerging technologies in support of business objectives and alignment with Tyler’s vision and standards
Manage staff, including hiring, performance management, training and development, employee engagement, and succession planning
Oversee a comprehensive quality control and assurance environment
Support financial and resource planning goals in partnership with executive leadership
Execute strategies established by the General Manager and Director of Customer Success
Meet and maintain contractual SLAs, including system availability, application response times, and financial processing accuracy
Set objectives and measurable goals for the organization and direct reports; track performance and team metrics
Communicate enterprise strategy, key initiatives, and organizational culture to technical teams and partners
Communicate effectively with executive leadership and state and local government partner agencies
Create and maintain technical and process documentation
Work across multiple service delivery teams in a DevOps environment
During system outages or incidents, keep the state enterprise team apprised of status and expected duration so it can be communicated to support staff and customers; perform as lead in troubleshooting production application issues and recovery. Coordinate with general manager where applicable.
Proven experience managing multiple high priority, deadline driven, tasks
Work collaboratively with portal leadership, partners, and Product Management to deliver solution-oriented outcomes aligned with business and government needs
Partner closely with Product Management to align technical delivery with product roadmaps and partner needs
Some travel may be required
Perform additional duties as assigned by the General Manager
Supervisory Responsibility
This position is responsible for the management of the development team.
Set a strong sense of urgency, accountability, and engagement across direct reports, partners, and peer groups
Lead by example and motivate teams to deliver high-quality, secure, and scalable solutions
Manage, coach, mentor, and support technical staff, including participation in interviewing and hiring
Encourage staff growth by monitoring performance and fostering leadership development within the team
Hold direct reports accountable to deadlines and clearly define expectations and outcomes
Foster open, collaborative, and effective communication within and across teams
Evaluate emerging technologies and determine their applicability to the state enterprise
Attend government entity meetings at the request of the General Manager or portal team members
Experience implementing Continuous Improvement processes within SDLC – regularly monitoring the delivery of applications and systems and implementing improvements
Compliance, Security, and Operations Leadership
Demonstrated leadership in ITIL processes, including change management, service delivery, disaster recovery planning, and security
Coordinate and communicate planned technical changes across teams
Lead and support compliance efforts related to HIPAA, DPPA, SOX, PCI DSS, accessibility standards, and related audits
Partner with the General Manager to maintain compliance by addressing security concerns from a development perspective
Ensure development teams conduct appropriate code reviews, application scanning, and security remediation activities
Ensure all application vulnerabilities identified through scans or reviews are remediated as part of the software development lifecycle
Maintain awareness of sensitive data regulations at the state and federal level and ensure appropriate usage in applications
Keep the General Manager informed of issues impacting the state enterprise, including partner communications, security matters, compliance concerns, and coordination with corporate teams
Qualifications
Undergraduate (or Graduate) degree preferred in Computer Science or related discipline
Minimum of 10 years’ job‑related experience
Current knowledge of technology, computing systems and applications to include Microsoft, Linux with various software development methodologies including the use of Claude, ChatGPT etc.
Experience delivering to contractual SLAs for technological solutions
Strong leadership, organizational, prioritization and project management skills
Self‑motivated and ability to work in a collaborative, fast‑paced and deadline driven environment
Outstanding written and verbal communication skills, as well as strong problem‑solving abilities and an aptitude for learning new technologies
Commitment to usability, accessibility, security and privacy standards. Security experience should include network, platform and web application security experience
State‑Specific Salary Range Disclosure Requirements Salary will generally fall between $126,268 – $175,000 before adjustment for geographic differences. Recruiter can confirm if position is incentive eligible.
Great Place to Work & Grow Your Career Come join us as we transform the public sector! Our mission, vision, and values guide everything we do. We’re also frequently recognized as a great workplace locally and nationally. See our many awards and accolades.
Taking Care of You & Your Family Your health and well‑being are important to us. That’s why we invest in our team members by offering competitive benefits to support their health and financial wellness.
Apply Online
Requisition Number: 2026-8232
Tyler Technologies is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, protected veteran status, or any other status protected under local, state, or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing jobs@tylertech.com or by calling 800.646.2633 ext. 791008. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability.
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