Global Engagement Manager - Remote, CX Transformation

A leading customer service solutions company is seeking an Engagement Manager to manage project outcomes and drive customer engagement plans. The successful candidate will have previous experience in CCaaS and AWS environments, excellent communication skills, and a strong coaching mentality. Responsibilities include serving as the main contact for customers, achieving delivery targets, and leading implementation teams. This role offers a hybrid model with a focus on collaboration and innovation. #J-18808-Ljbffr