Associate Director, Clinical Performance Management
The University of Iowa, Iowa City, Iowa, United States, 52245
Overview
Under the direction of the Administrative Chief of Staff at UI Health Care and through collaboration with local senior leadership (CEO, COO, CMO, CNE, CFO), the
Associate Director of Clinical Performance Management
is responsible for planning, monitoring, and supporting strategic priorities across the clinical system, including aligned objectives at a local level. Interact with UI Health Care executives to develop plans and proposals in support of strategic and operational priorities, and coordinate implementation of new initiatives across the clinical enterprise by managing collaborations, relationships, and alignment across hospital and clinical departments. Lead the development of strategic analyses, business plans, and proposals, in collaboration with key strategic business partners and subject matter experts, to support clinical performance management team functions. Serve as a primary point of contact in the resolution of significant project issues and escalation of project barriers. Identify and prepare operational and financial metrics and provide appropriate interpretation and application of data. Support communication and interpretation of relevant financial, clinical and operational information to administrative and clinical partners. Build trust-based partnerships with leaders and teams within UI Health Care, supporting teams in capitalizing on strategic clinical and operational opportunities established through executive leadership efforts in partnership with department and hospital leaders. This includes helping teams organize and partner to develop and execute cross-functionally aligned strategies and related tactics that meaningfully support enterprise needs and positively impact patients’ lives. Support UI Health Care leadership in driving key strategic priorities across dynamic institutional planning. Responsibilities include complex and specialized assignments requiring deep analytical and practical guidance. Serve as a technical resource providing knowledge and adaptive thinking in response to a variety of situations. Develop proposals for integrated solutions to resolve highly complex clinical and business issues. Facilitate varied interests, cross-functional teams, and groups through effective leadership, communication, collaboration, and negotiation to achieve mutually agreeable solutions. Qualifications require enterprise-wide thinking and knowledge of complex systems to make effective fiscal decisions, deliver quality and safe care, manage human resources, and lead change across the institution. A well-rounded administrator with experience across organizational and/or departmental processes, who can identify opportunities to positively impact the future. Responsible for supporting and guiding success based on individual departmental contributions toward organizational goals and priorities. Position responsibilities
Collaborate with hospital leaders, administrators, and physician leadership across UI Healthcare to develop key strategic goals aligning budgetary, operational, and clinical initiatives for internal communications, including UI Health Care’s Annual Operating Plan, UI Strategic Plan, and targeted external communications. Collaborate with hospital and departmental leadership to identify needs and build support for creating the best performance outcomes across the organization in a consultative manner. Develop a network of relationships with administrative and physician leaders across all departments to support enterprise collaboration. Serve as a change agent and work with hospital, service line, and department leaders to identify priority areas, develop goals, plan improvements, and monitor effectiveness and progress toward goals. Benchmark, develop, and recommend key performance indicators for hospital and department-level metrics to drive performance aligned with UI Health Care strategic goals and priorities in collaboration with leadership, physicians, and departments. Provide education, resources, and data analytics to advance organizational goals and priorities at local levels and collaborate with departments to support understanding and use of available tools. Provide support of critical relationships and tracking of clinical performance metrics; participate in initiatives or tactics to implement interventions or proposals to advance metrics within departments and contribute to institutional goals. Provide mentorship, development, and training opportunities for administrative colleagues and future leaders; enhance alignment of strategic initiatives through collaborative relationships. Provide executive and collaborative support of critical projects or activities as directed by the CEO or senior leaders. Develop and/or critically review and analyze opportunities for financial investment in clinical programs, in conjunction with department and hospital leaders. Support clinical program development and improvement through collaboration and partnership, and by providing guidance and alignment with organizational goals and metrics. Serve as primary point of contact and operational owner of the critical access hospital network and relationships; includes contract review, validation of obligations, coordination of quarterly meetings, and development of data reports to guide strategic direction. Collaborate with departments and leaders to develop recommendations and work products covering resource allocation, standards of care, best practices, quality outcomes, financial impacts, and strategic priorities. Develop or contribute to budget development and monitoring for hospital units and create systems for effective implementation. Provide data analysis regarding clinical operations, productivity metrics, and strategic benchmarks to ensure goals are met. Advise Administrative Chief of Staff in the development or implementation of strategic priorities and initiatives. Other duties as assigned by the Administrative Chief of Staff, the CEO, or Hospital senior leadership. Qualifications
Required Qualifications Master’s degree in health care administration, business administration, finance or accounting, or an equivalent combination of education and experience is required. Minimum of 5 years of related health care, business, or operational management experience with progressively more responsible roles. Demonstrated experience working with and managing relationships with senior-level administration or leaders and the ability to influence and motivate organizational constituencies. Demonstrated ability to collaborate and influence key stakeholders to achieve outcomes. Demonstrated ability to present programmatic and strategic proposals for executive-level approvals. Strong ability to translate complex data into actionable insights. Experience managing financial, organizational, and staff resources. Ability to manage projects across the clinical enterprise. Experience in strategy implementation and project management. Excellent written, verbal and interpersonal communication skills. Proficiency in MS Office (Word, Excel, PowerPoint, Outlook) and relevant software applications. Operational and/or financial management experience in an academic health care setting. Experience in senior management with contribution to short-term, tactical, and strategic planning. Experience coaching and influencing leaders and teams. Experience interpreting clinical quality reports and outcomes. Experience with Graduate Medical Education. Experience with EPIC and EPIC reporting. Experience in a clinical department. Knowledge of University and UI Health Care policies, procedures and regulations. 3-5 years of experience managing or coordinating a program. Experience with grants. Application Process:
To be considered, applicants must upload
a cover letter and resume
(under the submission of relevant materials) that clearly address how they meet the listed required and desired qualifications of this position. Job openings are posted for a minimum of
7
calendar days. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested later in the recruitment process. For questions, contact Sharon Walther at sharon-walther@uiowa.edu. This position is not eligible for University sponsorship for employment authorization. Additional Information
Appointment Type: Professional and Scientific Schedule: Full-time Work Modality Options: On Campus Compensation Contact Information
Contact Name: Sharon Walther Contact Email: sharon-walther@uiowa.edu Equal opportunity employer
The University of Iowa is an equal opportunity employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, religion, national origin, age, sex, pregnancy (including childbirth and related conditions), disability, genetic information, status as a U.S. veteran, service in the U.S. military, sexual orientation, or associational preferences. Persons with disabilities who need assistance or accommodations with the application or interview process may contact University Human Resources/Faculty and Staff Disability Services, (319) 335-2660 or fsds@uiowa.edu. For jobs in UI Health care, please contact UI Health care Leave & Disability Administration at 319-356-7543. My Profile Create and manage profiles for future opportunities. Contact us to learn more about how to qualify for Veteran's Preference.
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Under the direction of the Administrative Chief of Staff at UI Health Care and through collaboration with local senior leadership (CEO, COO, CMO, CNE, CFO), the
Associate Director of Clinical Performance Management
is responsible for planning, monitoring, and supporting strategic priorities across the clinical system, including aligned objectives at a local level. Interact with UI Health Care executives to develop plans and proposals in support of strategic and operational priorities, and coordinate implementation of new initiatives across the clinical enterprise by managing collaborations, relationships, and alignment across hospital and clinical departments. Lead the development of strategic analyses, business plans, and proposals, in collaboration with key strategic business partners and subject matter experts, to support clinical performance management team functions. Serve as a primary point of contact in the resolution of significant project issues and escalation of project barriers. Identify and prepare operational and financial metrics and provide appropriate interpretation and application of data. Support communication and interpretation of relevant financial, clinical and operational information to administrative and clinical partners. Build trust-based partnerships with leaders and teams within UI Health Care, supporting teams in capitalizing on strategic clinical and operational opportunities established through executive leadership efforts in partnership with department and hospital leaders. This includes helping teams organize and partner to develop and execute cross-functionally aligned strategies and related tactics that meaningfully support enterprise needs and positively impact patients’ lives. Support UI Health Care leadership in driving key strategic priorities across dynamic institutional planning. Responsibilities include complex and specialized assignments requiring deep analytical and practical guidance. Serve as a technical resource providing knowledge and adaptive thinking in response to a variety of situations. Develop proposals for integrated solutions to resolve highly complex clinical and business issues. Facilitate varied interests, cross-functional teams, and groups through effective leadership, communication, collaboration, and negotiation to achieve mutually agreeable solutions. Qualifications require enterprise-wide thinking and knowledge of complex systems to make effective fiscal decisions, deliver quality and safe care, manage human resources, and lead change across the institution. A well-rounded administrator with experience across organizational and/or departmental processes, who can identify opportunities to positively impact the future. Responsible for supporting and guiding success based on individual departmental contributions toward organizational goals and priorities. Position responsibilities
Collaborate with hospital leaders, administrators, and physician leadership across UI Healthcare to develop key strategic goals aligning budgetary, operational, and clinical initiatives for internal communications, including UI Health Care’s Annual Operating Plan, UI Strategic Plan, and targeted external communications. Collaborate with hospital and departmental leadership to identify needs and build support for creating the best performance outcomes across the organization in a consultative manner. Develop a network of relationships with administrative and physician leaders across all departments to support enterprise collaboration. Serve as a change agent and work with hospital, service line, and department leaders to identify priority areas, develop goals, plan improvements, and monitor effectiveness and progress toward goals. Benchmark, develop, and recommend key performance indicators for hospital and department-level metrics to drive performance aligned with UI Health Care strategic goals and priorities in collaboration with leadership, physicians, and departments. Provide education, resources, and data analytics to advance organizational goals and priorities at local levels and collaborate with departments to support understanding and use of available tools. Provide support of critical relationships and tracking of clinical performance metrics; participate in initiatives or tactics to implement interventions or proposals to advance metrics within departments and contribute to institutional goals. Provide mentorship, development, and training opportunities for administrative colleagues and future leaders; enhance alignment of strategic initiatives through collaborative relationships. Provide executive and collaborative support of critical projects or activities as directed by the CEO or senior leaders. Develop and/or critically review and analyze opportunities for financial investment in clinical programs, in conjunction with department and hospital leaders. Support clinical program development and improvement through collaboration and partnership, and by providing guidance and alignment with organizational goals and metrics. Serve as primary point of contact and operational owner of the critical access hospital network and relationships; includes contract review, validation of obligations, coordination of quarterly meetings, and development of data reports to guide strategic direction. Collaborate with departments and leaders to develop recommendations and work products covering resource allocation, standards of care, best practices, quality outcomes, financial impacts, and strategic priorities. Develop or contribute to budget development and monitoring for hospital units and create systems for effective implementation. Provide data analysis regarding clinical operations, productivity metrics, and strategic benchmarks to ensure goals are met. Advise Administrative Chief of Staff in the development or implementation of strategic priorities and initiatives. Other duties as assigned by the Administrative Chief of Staff, the CEO, or Hospital senior leadership. Qualifications
Required Qualifications Master’s degree in health care administration, business administration, finance or accounting, or an equivalent combination of education and experience is required. Minimum of 5 years of related health care, business, or operational management experience with progressively more responsible roles. Demonstrated experience working with and managing relationships with senior-level administration or leaders and the ability to influence and motivate organizational constituencies. Demonstrated ability to collaborate and influence key stakeholders to achieve outcomes. Demonstrated ability to present programmatic and strategic proposals for executive-level approvals. Strong ability to translate complex data into actionable insights. Experience managing financial, organizational, and staff resources. Ability to manage projects across the clinical enterprise. Experience in strategy implementation and project management. Excellent written, verbal and interpersonal communication skills. Proficiency in MS Office (Word, Excel, PowerPoint, Outlook) and relevant software applications. Operational and/or financial management experience in an academic health care setting. Experience in senior management with contribution to short-term, tactical, and strategic planning. Experience coaching and influencing leaders and teams. Experience interpreting clinical quality reports and outcomes. Experience with Graduate Medical Education. Experience with EPIC and EPIC reporting. Experience in a clinical department. Knowledge of University and UI Health Care policies, procedures and regulations. 3-5 years of experience managing or coordinating a program. Experience with grants. Application Process:
To be considered, applicants must upload
a cover letter and resume
(under the submission of relevant materials) that clearly address how they meet the listed required and desired qualifications of this position. Job openings are posted for a minimum of
7
calendar days. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested later in the recruitment process. For questions, contact Sharon Walther at sharon-walther@uiowa.edu. This position is not eligible for University sponsorship for employment authorization. Additional Information
Appointment Type: Professional and Scientific Schedule: Full-time Work Modality Options: On Campus Compensation Contact Information
Contact Name: Sharon Walther Contact Email: sharon-walther@uiowa.edu Equal opportunity employer
The University of Iowa is an equal opportunity employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, religion, national origin, age, sex, pregnancy (including childbirth and related conditions), disability, genetic information, status as a U.S. veteran, service in the U.S. military, sexual orientation, or associational preferences. Persons with disabilities who need assistance or accommodations with the application or interview process may contact University Human Resources/Faculty and Staff Disability Services, (319) 335-2660 or fsds@uiowa.edu. For jobs in UI Health care, please contact UI Health care Leave & Disability Administration at 319-356-7543. My Profile Create and manage profiles for future opportunities. Contact us to learn more about how to qualify for Veteran's Preference.
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