Director of Health and Youth Development
3rd Street Youth Center & Clinic is a community-based agency providing youth in the Bayview Hunters Point with medical and behavioral health services that encourage them to make decisions that support their health, safety, and development. 3rd Street Youth Center & Clinic also manages a number of successful Transitional Age Youth (TAY) housing stabilization programs and one of the city's few Youth Access Points.
Reporting to the Chief Program Officer, the Director of Health and Youth Development will be responsible for the operational success of 3rd Street Youth Center & Clinic Youth Development Programs, ensuring seamless team management and development, program delivery, and quality control and evaluation. The Director of Health and Youth Development will manage a growing team of program staff. The Director of Health and Youth Development will be the key external face of 3rd Street Youth Center & Clinic's programming in the community.
Responsibilities
The following is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the Director of Programming. Duties, responsibilities, and activities may change, or new ones may be assigned as needed.
Team Management and Development
- Oversee all programs as well as supervise the Assistant Director of Health and Youth Development and program staff
- Foster a culture of accountability overseeing both individual performance and organizational standards, while providing supportive coaching and feedback through weekly team meetings and 1:1 supervision
- Lead full-cycle recruitment, including hiring decisions, and oversee comprehensive training and orientation programs for all new staff to ensure successful onboarding and integration
- Develop and implement a comprehensive assessment system to evaluate staff skills, experience levels, and professional development needs on an ongoing basis
- Design and implement a strategic professional development program that addresses identified employee experience and skill gaps, with clear pathways for growth
- Collaborate with staff to establish objective, measurable performance standards across all sites to ensure consistent and high-quality evaluation processes and meaningful goal-setting for all employees
Program Operational Management
- Establish consistent, objective program performance standards of accountability
- Co-develop youth development programs and curriculum with staff
- Co-develop and manage budgets
- Work with the CPO and finance team to manage budgetary goals, develop data-driven recommendations
- Manage and submit program reports and data to meet fiscal responsibilities
- Report detailed status updates to leadership, finance, development and executive teams
- Oversee and support our active volunteer program, working with staff to develop and implement strategies to improve recruitment, retention, volunteer data tracking, and communication between departments and programs
Community Engagement
- Cultivate existing relationships with vendors with the goal of ensuring sufficient space and resources and access to services
- Support outreach to local schools and community groups, and maintain partnerships around existing and future programs
- Develop and implement strategies with leadership that will maximize the synergies among program areas
- Be the lead point of contact with City and community partners, City Departments, funders for youth development and other programmatic related services.
Fiscal & Administrative responsibilities
- Manage program contracts, including assisting with contract negotiations, meeting reporting requirements and ensuring compliance and adherence to all relevant policies and procedures
- Work with program leadership and finance staff to develop and monitor budgets to ensure they are within budgetary constraints
- Work with development staff to identify and seek additional funding for organizing work, including participation in gathering data for reports, grant writing and identification of potential donors
- Foster strong relationships with City and other funders; act as a liaison between program and funders
- Responsible for assuring the maintenance of records and other administrative requirements of all programs.
- Responsible for ensuring compliance with documentation and charting requirements for all funding streams.
- Responsible for ensuring contract compliance with all funders including grant management presentations, and reports.
- Contribute to the development of new programs and services, including supporting grant writing efforts, delivering presentations, and other related tasks
- Participate in and support the annual budget planning process
Qualifications
This is an extraordinary opportunity for an individual with team management experience to grow and further develop a proven program. The successful candidate will lead programs, partner with the CPO, and work collaboratively with a high-performance management team. Specific requirements include:
Skills, Knowledge and Abilities
- Possess influencing/negotiating skills and excellent oral and written communication. Political savvy.
- You have a partnering attitude; high integrity/honesty. Promotes accountability for self and others.
- Client service and strength-based orientation. Embraces diversity in all aspects.
- Possess problem-solving skills and conflict resolution skills.
- Resilient and demonstrates the ability to embrace adversity. Has the ability and eagerness to promote continual learning.
- Strategic thinker and visionary. Possesses external awareness and motivation towards mission and services of the agency.
- Adaptable and open to change and new information; adapts behavior and work methods in response to new information, changing conditions, or unexpected obstacles. Adjusts rapidly to new situations warranting attention and resolution.
- Assess strengths and needs in the supervision of clinical work. Holds an attitude of strength-based, person-centered services.
- Work well with others and behave professionally and ethically while developing professionally.
- Express facts and ideas verbally and in writing in a clear, concise, and organized manner.
- Strong budgeting, expense monitoring, and contract development skills.
Education & experience
- Bachelor’s Degree (or higher) in related field (i.e. Health Education, Public Health, etc.) or comparable work experience
- At least 5 years of experience with three of those in a team management role Demonstrated success developing and evaluating program models, and selecting and successfully operationalizing innovative programs
- Five years experience in a management/leadership position in relevant fields
- Demonstrated capacity leading diverse and multi-disciplinary teams toward a common goal
- Experience managing partnerships & collaborations
- Proficient in using technology as a management reporting tool and experience working with information technology staff to develop and implement program evaluation systems
- Strong project management skills managing complex, multi-faceted projects resulting in measurable successes and program growth
- Experience having worked with a high-performance, collaborative, constructive peer group
- Strength in hiring, recruiting, managing, developing, coaching, and retaining individuals and teams, empowering them to elevate their levels of responsibility, span-of-control and performance
- Deep understanding of human resources, employee performance improvement plans, and corrective action policies
- Demonstrated results in managing through complex systems and proven experience negotiating win-win agreements
- Excellent verbal and written communication skills with exceptional attention to details
- Personal qualities of integrity, credibility, and a commitment to and passion for 3rd Street Youth Center & Clinic's mission
General info
- This position is a salaried, exempt, and full-time role.
- This position works from our office in the Southeast Community Center, located in the Bayview/Hunter's Point neighborhood in San Francisco.
- This position reports to the Chief Program Officer.
Compensation and benefits
- The salary for this position ranges from $120,000 to $150,000 per year. Starting salary is determined based on relevant education and experience, internal equity, and the complexity of the role.
- We offer a comprehensive benefits package, including health, dental, vision, 403b, generous time off (vacation, sick, and holidays), and more!
3rd Street is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, color, creed, religion, sexual orientation, partnership status, gender and/or gender identity or expression, marital, parental or familial status, national origin, ethnicity, alienage or citizenship status, veteran or military status, age, disability, or any other legally protected basis. Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified candidates with arrest and conviction records.
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