Overview
Director, P&C Business Partners Function
This leadership role oversees the People and Culture Business Partners (PCBP) function, guiding its strategic direction, team management, and operational effectiveness. The Director is responsible for fostering a high performing, engaged team and ensuring strong integration and collaboration across the People and Culture department and with stakeholders throughout the Client. The Director manages the Employee Relations (ER) function, setting strategy and ensuring consistent, fair, and legally compliant practices that support a positive workplace culture. The Director plays a critical role in advancing key initiatives, aligning team efforts with organizational priorities, and driving continuous improvement. This position requires a strategic thinker and inclusive leader who can build trust, champion change, and cultivate a culture of partnership and growth.
Responsibilities
- Develops, monitors, and implements a strategic plan for the People and Culture Business Partner and Employee Relations functions.
- Oversees integration, communication, and workflow efficiency between the PCBP team, other People and Culture teams, and external Client stakeholders.
- Manages the PCBP team and the People and Culture Coordinator, fostering motivation, engagement, effective communication, and a culture of learning. Promotes a growth mindset and openness to feedback.
- Ensures strong organization, time management, and operational efficiency within the PCBP team. Maintains a centralized, accessible, and intuitive repository of SOPs, policies, and forms.
- Provides training, guidance, and feedback to the PCBP team and the Client’s Managers to ensure effective and timely management of ER cases.
- Coordinates integration, communication, and workflow efficiency between the Employee Relations function, Integrity and Risk, and Legal Counsel.
- Works on key strategic projects as assigned.
- Serves as the PCBP for high-profile internal clients and groups, as assigned by the manager.
- Performs additional duties as assigned by the manager.
Key Competencies
- Strategic Perspective: Applies a rational and intentional approach to analyzing factors that impact the long-term success of the Client’s, People and Culture (P&C), and the PCBP team.
- Systems Thinking: Solves problems viewing issues as part of an interconnected whole rather than in isolation. It emphasizes understanding the relationships, patterns, and dynamics within a system to identify root causes and anticipate unintended consequences.
- Emotional Intelligence: Recognizes and manages one’s own emotions and those of others. Effectively integrates this awareness to enhance interpersonal relationships and workplace effectiveness.
- Growth Mindset: Embraces challenges as opportunities for learning and development. Welcomes feedback, seeks continuous improvement, and demonstrates a commitment to personal and professional growth.
- Influencing Key Stakeholders: Builds credibility, trust, and rapport with internal (P&C) and external (Client) stakeholders to foster collaboration and achieve shared goals.
- People Leadership and Management: Inspires team’s engagement and enthusiasm toward the PCBP’s strategic objectives. Builds a strong relationship with each direct report, providing effective feedback and development opportunities.
- Diplomatic and Assertive Communication: Communicates clearly, respectfully, and effectively with individuals at all levels of the organization. Navigates difficult conversations with tact and supports others in doing the same.
Skills and Abilities
- 10+ years of experience in People & Culture/Human Resources
- 5+ years of leading the PCBP function in an organization of 500 – 1,500 employees supervising 3 or more US based PCBPs as direct reports (in person or hybrid)
- 5+ years of leading the ER function, setting strategy and managing teams of at least 3 members
- 8+ years of domestic US P&C (HR) experience
- Proven ability to build strong relationships with senior management and key stakeholders, gaining support for organizational initiatives and policies
- Demonstrated success in managing people and leading People & Culture functions
- Experience in medium-to-large organizations (500 to 1,500 employees’ range) is highly preferred
- Excellent project management skills, with the ability to prioritize effectively and deliver high-quality work under time constraints and limited resources
- Proven ability to work independently and collaboratively in a matrixed team environment
- Proficiency in Microsoft Office (Word, Excel, PowerPoint) and familiarity with HRIS and other P&C/ER-related software; openness to learning new tools. Knowledge of Workday is a plus, though not required
- Strong written and verbal communication skills, including public speaking and the ability to convey complex information diplomatically, clearly and effectively
- Demonstrated success and willingness to facilitate training sessions
- Committed to building and strengthening a culture of inclusion within and across teams
- Identifies and aligns with the Client’s core values: Courage, Integrity, Respect, and Collaboration
Client Values
- COURAGE – We demonstrate courage through our actions, we work for change where it’s needed, and we inspire people and institutions to tackle the greatest threats to nature and the future of the planet, which is our home.
- INTEGRITY – We live the principles we call on others to meet. We act with integrity, accountability and transparency, and we rely on facts and science to guide us and to ensure that we learn and evolve.
- RESPECT – We honor the voices and knowledge of people and communities that we serve, and we work to secure their rights to a sustainable future.
- COLLABORATION – We deliver impact at the scale of the challenges we face through the power of collective action and innovation.
This is a hybrid role based in Washington, DC, with occasional national and international travel (less than 10% of the time) required.
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