Waste Connections, Inc.
Customer Service Representative
Waste Connections, Inc., Eugene, Oregon, United States, 97403
Customer Service Representative page is loaded## Customer Service Representativelocations:
2013-Sanipactime type:
Full timeposted on:
Posted Todayjob requisition id:
R-95481**Sanipac**, is seeking a **high-energy, detail-oriented CSR** to join our Eugene, OR call center team. If you enjoy solving problems, multitasking in a fast-paced setting, and providing top-notch customer support, this is the role for you!.**Location:** Eugene, OR**Schedule:** Monday–Friday, 8:00 AM – 5:00 PM**Pay:** $20.00/hour. +**$0.50/hour** for bilingual applicants* **Full Benefits**: Medical, Dental, Vision, Life, Disability, FSA* **Paid holidays off & Generous PTO**.* **401(k) with company match*** Opportunities for **career growth** within a stable, nationwide company* A culture built on **teamwork, respect, and integrity****Work Environment:** On-site position (In-office only).**Responsibilities.*** Answering high volumes of incoming calls from new and existing customers* Assisting with service start, changes, cancellations, and billing inquiries* Responds to voicemail & email inquiries from customers.* Using company systems to input and manage customer account data* Resolving service issues with professionalism and accuracy* Coordinating with other departments to resolve issues quickly* Maintaining a positive, can-do attitude—even during peak call times* Various office tasks in other areas as needed.* You should be able to start tasks on your own, work well by yourself and with others..**Working Environment:*** Comfortable and well-lit office in a professional call center* Individual workstations with computer, headset, and phone* Fast-paced, team-driven atmosphere with minimal downtime* Long periods of sitting, typing, and phone interaction required.**What We’re Looking For:*** 2+ years of Customer Service experience a high-volume atmosphere.* Arithmetic skill needed to calculate rate adjustments for discounted or partial service* Knowledge and skill to accurately input into a computer, including ten key entry, work order, billing and credit posting information.* Experience with MS Word, Excel, and Email preferred. Typing and 10-key skills are required.* Excellent organization and communication skills.* Ability to analyze and solve problems. Gather data, compile information, and prepare reports.**\*\*\*If applying through indeed\*\*\* To be considered for any of our openings you must complete an application directly through our website: www.wasteconnections.com**.Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.# Waste Connections is an integrated solid waste services company that provides solid waste collection, transfer, disposal and recycling services in mostly exclusive and secondary markets. Our goal is to create an environment where self-directed, empowered employees strive to consistently fulfill our constituent commitments and seek to create positive impacts through interactions with customers, communities, and fellow employees.OUR PEOPLE MEAN EVERYTHING TO US
Waste Connections is always working to protect the health of the communities we serve, and we are grateful for the hard work and dedication that you bring to your job every day. Working here means you are a safety-minded individual who is making important contributions on a daily basis that will make a positive impact on those around you. We appreciate that you are a person of integrity who takes pride in the work you do.# **Our Opportunities**BUILD TALENT FROM WITHIN
People who want to gain valuable professional experience will find that Waste Connections is a fantastic place to work. You’ll enjoy the opportunity for beneficial training and professional development opportunities that can help enhance your skills and lead the way to a more promising future.LET’S REALIZE YOUR GOALS TOGETHER
Bring your passion to succeed and you’ll quickly discover that great opportunities are all around you. At Waste Connections, you’ll thrive if you are friendly, dedicated, and prefer a work hard/play hard culture that is focused on maintaining our reputation as the premier waste services company in the markets we serve. #J-18808-Ljbffr
2013-Sanipactime type:
Full timeposted on:
Posted Todayjob requisition id:
R-95481**Sanipac**, is seeking a **high-energy, detail-oriented CSR** to join our Eugene, OR call center team. If you enjoy solving problems, multitasking in a fast-paced setting, and providing top-notch customer support, this is the role for you!.**Location:** Eugene, OR**Schedule:** Monday–Friday, 8:00 AM – 5:00 PM**Pay:** $20.00/hour. +**$0.50/hour** for bilingual applicants* **Full Benefits**: Medical, Dental, Vision, Life, Disability, FSA* **Paid holidays off & Generous PTO**.* **401(k) with company match*** Opportunities for **career growth** within a stable, nationwide company* A culture built on **teamwork, respect, and integrity****Work Environment:** On-site position (In-office only).**Responsibilities.*** Answering high volumes of incoming calls from new and existing customers* Assisting with service start, changes, cancellations, and billing inquiries* Responds to voicemail & email inquiries from customers.* Using company systems to input and manage customer account data* Resolving service issues with professionalism and accuracy* Coordinating with other departments to resolve issues quickly* Maintaining a positive, can-do attitude—even during peak call times* Various office tasks in other areas as needed.* You should be able to start tasks on your own, work well by yourself and with others..**Working Environment:*** Comfortable and well-lit office in a professional call center* Individual workstations with computer, headset, and phone* Fast-paced, team-driven atmosphere with minimal downtime* Long periods of sitting, typing, and phone interaction required.**What We’re Looking For:*** 2+ years of Customer Service experience a high-volume atmosphere.* Arithmetic skill needed to calculate rate adjustments for discounted or partial service* Knowledge and skill to accurately input into a computer, including ten key entry, work order, billing and credit posting information.* Experience with MS Word, Excel, and Email preferred. Typing and 10-key skills are required.* Excellent organization and communication skills.* Ability to analyze and solve problems. Gather data, compile information, and prepare reports.**\*\*\*If applying through indeed\*\*\* To be considered for any of our openings you must complete an application directly through our website: www.wasteconnections.com**.Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.# Waste Connections is an integrated solid waste services company that provides solid waste collection, transfer, disposal and recycling services in mostly exclusive and secondary markets. Our goal is to create an environment where self-directed, empowered employees strive to consistently fulfill our constituent commitments and seek to create positive impacts through interactions with customers, communities, and fellow employees.OUR PEOPLE MEAN EVERYTHING TO US
Waste Connections is always working to protect the health of the communities we serve, and we are grateful for the hard work and dedication that you bring to your job every day. Working here means you are a safety-minded individual who is making important contributions on a daily basis that will make a positive impact on those around you. We appreciate that you are a person of integrity who takes pride in the work you do.# **Our Opportunities**BUILD TALENT FROM WITHIN
People who want to gain valuable professional experience will find that Waste Connections is a fantastic place to work. You’ll enjoy the opportunity for beneficial training and professional development opportunities that can help enhance your skills and lead the way to a more promising future.LET’S REALIZE YOUR GOALS TOGETHER
Bring your passion to succeed and you’ll quickly discover that great opportunities are all around you. At Waste Connections, you’ll thrive if you are friendly, dedicated, and prefer a work hard/play hard culture that is focused on maintaining our reputation as the premier waste services company in the markets we serve. #J-18808-Ljbffr