FirstService Residential
Licensed Community Association Manager
FirstService Residential, Florida, New York, United States
Job Overview
As a Community Association Manager, you’ll be responsible for leading our entire on‑site operation. You will effectively manage working relationships with all departments across the property in order to ensure that company objectives are met. Our Community Association Managers partner with Regional Directors and their respective Board of Directors to implement projects, overcome challenges, and provide quality service to our customers.
Your Responsibilities
Provide management and leadership to assigned property and book of business.
Manage the functions of a team within a property while maintaining standards of excellence for processes, methods, and personnel.
Act as liaison to ensure quality service is delivered, that Board expectations are met, and assist in prompt response and resolution to questions/problems.
Maintain knowledge and understanding of the contract between the association and FirstService Residential, ensuring all contractual obligations are met.
Initiate contact with new residents.
Conduct site inspections regularly, identify deficiencies and provide recommendations and action plans to improve the property.
Oversee all construction projects, ensuring property maintenance/improvement and other related projects are completed on time and within budget.
Create, maintain, and upload a wide variety of information in our portal including work orders, signed meeting minutes and monthly management reports.
Interview, select, recommend, hire, train and schedule assigned staff; ensure proper coverage and staffing levels; provide direction to staff and assist in investigation and resolution of problems.
Skills & Qualifications
3+ years of experience in property operations, hospitality, or construction.
Bachelor’s degree in business or related field.
Must be Certified and Licensed by the State of Florida for Community Association Management (CAM).
Critical thinking, problem‑solving, judgement, and decision‑making abilities are necessary.
Proficiency in computer programs such as Microsoft Office, Outlook and Windows.
Excellent organization, motivation, leadership, management, and interpersonal skills.
Ability to work with sensitive and/or confidential information.
Knowledge and ability to apply Florida Statutes and community documents.
Physical Requirements
Ability to lift up to 50 lbs following appropriate safety procedures.
Must be able to stand, sit, walk, and occasionally climb.
Ability to respond to emergencies in a timely manner.
Ability to work in different environmental conditions (wind, heat, cold, rain, etc.).
Other Information
Schedule: Monday – Friday, 9:00 am – 5:00 pm.
Compensation: $65,000 – $70,000 annually.
Benefits: Full comprehensive benefits, including multiple medical plans, dental, vision, time‑off, paid holidays, and a 401(k) with company match. Occasional travel may be required for training and other company functions.
Disclaimer The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all‑inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.
AEDT Usage We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job‑related characteristics.
Alternative Selection Process or Reasonable Accommodations Candidates who require an alternative selection process or a reasonable accommodation may make a request through our designated contact channel at national_recruiting@fsresidential.com.
Requesting Information About the AEDT – NYC Local Law 144 Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com. We will respond in accordance with Local Law 144 within 30 days.
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Your Responsibilities
Provide management and leadership to assigned property and book of business.
Manage the functions of a team within a property while maintaining standards of excellence for processes, methods, and personnel.
Act as liaison to ensure quality service is delivered, that Board expectations are met, and assist in prompt response and resolution to questions/problems.
Maintain knowledge and understanding of the contract between the association and FirstService Residential, ensuring all contractual obligations are met.
Initiate contact with new residents.
Conduct site inspections regularly, identify deficiencies and provide recommendations and action plans to improve the property.
Oversee all construction projects, ensuring property maintenance/improvement and other related projects are completed on time and within budget.
Create, maintain, and upload a wide variety of information in our portal including work orders, signed meeting minutes and monthly management reports.
Interview, select, recommend, hire, train and schedule assigned staff; ensure proper coverage and staffing levels; provide direction to staff and assist in investigation and resolution of problems.
Skills & Qualifications
3+ years of experience in property operations, hospitality, or construction.
Bachelor’s degree in business or related field.
Must be Certified and Licensed by the State of Florida for Community Association Management (CAM).
Critical thinking, problem‑solving, judgement, and decision‑making abilities are necessary.
Proficiency in computer programs such as Microsoft Office, Outlook and Windows.
Excellent organization, motivation, leadership, management, and interpersonal skills.
Ability to work with sensitive and/or confidential information.
Knowledge and ability to apply Florida Statutes and community documents.
Physical Requirements
Ability to lift up to 50 lbs following appropriate safety procedures.
Must be able to stand, sit, walk, and occasionally climb.
Ability to respond to emergencies in a timely manner.
Ability to work in different environmental conditions (wind, heat, cold, rain, etc.).
Other Information
Schedule: Monday – Friday, 9:00 am – 5:00 pm.
Compensation: $65,000 – $70,000 annually.
Benefits: Full comprehensive benefits, including multiple medical plans, dental, vision, time‑off, paid holidays, and a 401(k) with company match. Occasional travel may be required for training and other company functions.
Disclaimer The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all‑inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.
AEDT Usage We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job‑related characteristics.
Alternative Selection Process or Reasonable Accommodations Candidates who require an alternative selection process or a reasonable accommodation may make a request through our designated contact channel at national_recruiting@fsresidential.com.
Requesting Information About the AEDT – NYC Local Law 144 Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com. We will respond in accordance with Local Law 144 within 30 days.
#J-18808-Ljbffr