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APAC Tier 1 Support Specialist – White-Glove SaaS

Medium, Barcelona, Louisiana, United States

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A leading software provider in life sciences is seeking a Tier 1 Support Agent to provide exceptional customer support and troubleshoot technical issues. The role involves responding to inquiries, ensuring customer satisfaction, and documenting interactions. Ideal candidates should have over 3 years of technical support experience and the ability to communicate effectively with customers. Opportunities for growth and learning within a vibrant company culture are available. Join us to help transform the pharmaceutical manufacturing industry. #J-18808-Ljbffr