About The Role
Come join the Layton Hills Retail Team, located at 1601 N. Hill Field Rd in Layton, UT! The Personal Banker will process various transactions, handle customer requests and provide excellent customer service that meets or exceeds service expectations, while adhering to all banking rules, regulations, policies, procedures, laws, mandates, bank values, and purpose. The Personal Banker will act as a back-up proficient in branch operations, audit requirements, open various new accounts, loans, and educate customers of products to gain their banking relationship. DUTIES AND RESPONSIBILITIES
Satisfactorily perform all Teller 1 - 3 duties and responsibilities, and provide backup to tellers upon request. Perform a wide variety of teller transactions, including but not limited to cashing checks, processing withdrawals and deposits, accepting loan and credit card payments, change orders, and issuance of checks. Open basic new accounts (Personal and small Business), process necessary information and educate customers as to services/products available, online banking and E-statements. Conduct non-transactional requests within assigned parameters, such as customer inquiries, maintenance, Net-Teller, debit card requests, order checks, opening/closing accounts, and maintaining Safe Deposit Boxes. Assist with a wide variety of customer banking needs such as managing outgoing domestic wires and resolving fraud issues. Assist customers with opening CDs and educate customers as to penalties, earnings, etc. Set up auto transfers and sign up customers for ACH transfers. Utilize every customer contact as an opportunity to advise on additional services or programs that might benefit them. Have a solid understanding of bank products and services and be able to accurately present them to current or potential customers. Balance cash drawer accurately and maintain cash limits daily. Professionally answer phones in a timely manner, greet customers, learn their names, resolve customer issues, provide relevant assistance, and escalate as needed. Adhere to First Community Bank’s Core Values. Comply with all applicable banking laws, regulations, company policies, procedures, management directives, security, and operational procedures. Maintain customer, employee, and bank information privacy and confidentiality. Be vigilant for fraud that could adversely affect the bank and customers, and report security risks to management. Adhere to Bank Security Policy. Maintain regular and predictable attendance to accomplish tasks including in-person customer contact. About You QUALIFICATIONS
High School Diploma or GED 1 year of banking or relevant experience First Community Bank of Utah will conduct a credit and background screening as a part of the pre-hire process. LICENSES, CERTIFICATIONS, REGISTRATIONS
Incumbents are required to maintain active and current registration with the National Mortgage Licensing System throughout employment. KNOWLEDGE, SKILL, ABILITY
Cash handling skills Proficiency in computer applications Excellent communication, problem solving, and time management skills Customer satisfaction - courtesy, tact, and diplomacy Ability to understand and follow written and oral instructions Detail oriented Works well in a team environment Verbal and written communication skills WORK ENVIRONMENT
While performing the duties of this job, the employee will work primarily in an office environment. The noise level in the work environment is usually moderate. PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is often required to sit, use hands in repetitive motions to finger, grasp, handle or feel, and talk or hear. The employee is occasionally required to stand, walk, and lift or reach with hands and arms. The employee may also need to stand for extended periods and interact with persons face-to-face. Specific lifting abilities include lifting up to 20 pounds. Specific vision abilities include close visual acuity for data preparation and analysis, reading, computer use, and inspection of small parts and devices. What We Offer
COMPENSATION & BENEFITS
Starting salary is dependent upon relevant experience and may vary based on geographic location. We offer an extensive benefits package including medical, dental, vision, and life insurance. Coverage is available to employees and eligible dependents. You may also be eligible for a health savings account option, an Employee Assistance Program (EAP), a health rewards program, a retirement savings plan (including 401(k) and Profit-Sharing plans), short and long-term disability benefits, education and training benefits, and discounts on banking products and services. We offer a generous Paid Time Off (PTO) plan and paid holidays. PTO accruals begin at .0745 per hour worked for part-time employees up to a maximum accrual of 240 hours per year for certain full-time employees. PTO accruals depend on position, status, and years of experience. Most full-time employees are offered 6 paid holidays; part-time employees are offered pro-rated holidays. Utah and Nevada employees may be eligible for pay for state-recognized holidays. Visit our website for details. We are an Equal Opportunity Employer. Qualified applicants will be considered without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, mental or physical disability, genetic information, protected veteran status, or any other category protected by applicable laws. Glacier Bancorp, Inc. does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US. No recruiters or unsolicited agency referrals, please.
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Come join the Layton Hills Retail Team, located at 1601 N. Hill Field Rd in Layton, UT! The Personal Banker will process various transactions, handle customer requests and provide excellent customer service that meets or exceeds service expectations, while adhering to all banking rules, regulations, policies, procedures, laws, mandates, bank values, and purpose. The Personal Banker will act as a back-up proficient in branch operations, audit requirements, open various new accounts, loans, and educate customers of products to gain their banking relationship. DUTIES AND RESPONSIBILITIES
Satisfactorily perform all Teller 1 - 3 duties and responsibilities, and provide backup to tellers upon request. Perform a wide variety of teller transactions, including but not limited to cashing checks, processing withdrawals and deposits, accepting loan and credit card payments, change orders, and issuance of checks. Open basic new accounts (Personal and small Business), process necessary information and educate customers as to services/products available, online banking and E-statements. Conduct non-transactional requests within assigned parameters, such as customer inquiries, maintenance, Net-Teller, debit card requests, order checks, opening/closing accounts, and maintaining Safe Deposit Boxes. Assist with a wide variety of customer banking needs such as managing outgoing domestic wires and resolving fraud issues. Assist customers with opening CDs and educate customers as to penalties, earnings, etc. Set up auto transfers and sign up customers for ACH transfers. Utilize every customer contact as an opportunity to advise on additional services or programs that might benefit them. Have a solid understanding of bank products and services and be able to accurately present them to current or potential customers. Balance cash drawer accurately and maintain cash limits daily. Professionally answer phones in a timely manner, greet customers, learn their names, resolve customer issues, provide relevant assistance, and escalate as needed. Adhere to First Community Bank’s Core Values. Comply with all applicable banking laws, regulations, company policies, procedures, management directives, security, and operational procedures. Maintain customer, employee, and bank information privacy and confidentiality. Be vigilant for fraud that could adversely affect the bank and customers, and report security risks to management. Adhere to Bank Security Policy. Maintain regular and predictable attendance to accomplish tasks including in-person customer contact. About You QUALIFICATIONS
High School Diploma or GED 1 year of banking or relevant experience First Community Bank of Utah will conduct a credit and background screening as a part of the pre-hire process. LICENSES, CERTIFICATIONS, REGISTRATIONS
Incumbents are required to maintain active and current registration with the National Mortgage Licensing System throughout employment. KNOWLEDGE, SKILL, ABILITY
Cash handling skills Proficiency in computer applications Excellent communication, problem solving, and time management skills Customer satisfaction - courtesy, tact, and diplomacy Ability to understand and follow written and oral instructions Detail oriented Works well in a team environment Verbal and written communication skills WORK ENVIRONMENT
While performing the duties of this job, the employee will work primarily in an office environment. The noise level in the work environment is usually moderate. PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is often required to sit, use hands in repetitive motions to finger, grasp, handle or feel, and talk or hear. The employee is occasionally required to stand, walk, and lift or reach with hands and arms. The employee may also need to stand for extended periods and interact with persons face-to-face. Specific lifting abilities include lifting up to 20 pounds. Specific vision abilities include close visual acuity for data preparation and analysis, reading, computer use, and inspection of small parts and devices. What We Offer
COMPENSATION & BENEFITS
Starting salary is dependent upon relevant experience and may vary based on geographic location. We offer an extensive benefits package including medical, dental, vision, and life insurance. Coverage is available to employees and eligible dependents. You may also be eligible for a health savings account option, an Employee Assistance Program (EAP), a health rewards program, a retirement savings plan (including 401(k) and Profit-Sharing plans), short and long-term disability benefits, education and training benefits, and discounts on banking products and services. We offer a generous Paid Time Off (PTO) plan and paid holidays. PTO accruals begin at .0745 per hour worked for part-time employees up to a maximum accrual of 240 hours per year for certain full-time employees. PTO accruals depend on position, status, and years of experience. Most full-time employees are offered 6 paid holidays; part-time employees are offered pro-rated holidays. Utah and Nevada employees may be eligible for pay for state-recognized holidays. Visit our website for details. We are an Equal Opportunity Employer. Qualified applicants will be considered without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, mental or physical disability, genetic information, protected veteran status, or any other category protected by applicable laws. Glacier Bancorp, Inc. does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US. No recruiters or unsolicited agency referrals, please.
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