Overview
Location:
2455 Oakland Avenue, Indiana, PA 15701 Hours:
Monday - Friday: 8:30 am - 6:00 pm; Saturday: 9:00 am - 12:00 pm. (Must be flexible around branch hours) Responsibilities and Duties
Profile customers to determine financial services needs and refer customers to other Line of Business partners when appropriate. Open loan and deposit accounts. Achieve individual goals including loan and deposit production and other sales goals as assigned by Branch management. Proves competencies in bank operations by: Complete the Sales Platform training as assigned by Consumer Bank Training. Demonstrate product knowledge, sales aptitude, and service expectations in a successful manner. Execute the expectations outlined in the Branch Playbook. CARE certified within 6 months of hire. Profile customers to determine and recommend appropriate S&T loan and deposit products. Utilize all sales tools to enhance the customer experience and sales conversation (examples: LoanFit, sales binder). Complete the S&T Sales process and customer-focused conversations with each customer; document notes in the appropriate system for future view by bankers. Input loan applications using appropriate LOS software and coordinate loan document preparation. Open new deposit accounts and produce signature cards, certificates of deposit, and other deposit documents. Use CARE skills, product knowledge, and knowledge of policies and procedures to suggest additional bank services; make referrals to Mortgage, Wealth Management, Financial Services, Business Banking, Elavon, Elan, Private Banking, Evergreen, Deluxe, and others as appropriate. Contribute to Branch goals and sales and service standards as outlined in the branch playbook and detailed by Branch Management. Execute professional sales and service behaviors in alignment with Bank’s Our Shared Future values and core drivers. Follow up on loans and deposit accounts opened and correct deficiencies or document exceptions in a timely fashion. Utilize the Sales & Service guide to complete proposed campaign calls on new and existing customers to generate new business as outlined in the Branch Playbook. Assist, as needed, branch management in coaching staff regarding the S&T Sales process and expectations. Maintain a good working relationship with bank employees in other departments and business lines. Demonstrate strong interpersonal skills with the ability to work independently and as part of a team. Complete NLMS requirements as part of the S.A.F.E. Act certification. Proof of registration and a unique identifier are required upon hire and/or must be obtained prior to performing Mortgage Loan Originator duties; maintain registration annually as required by the S.A.F.E. Act. Performs other duties as assigned to support the successful operation of the branch. Education
Requires a high school diploma or equivalent, plus specialized training or a two-year degree. Experience
Two to five years general experience required; specialized experience preferred. Physical Demands
Operates a keypad device: 70% of the day; operates electronic equipment: 10% of the day; operates office equipment: 10% of the day. Standing 2 hours per day; sitting 5 hours per day. Lift up to 10 lbs. up to 2 times per day; maximum lift 20 lbs. once per day; occasional ability to lift/move up to 50 lbs. Typing and data entry up to 40% of the business day. Close vision for computer work (18"-20"). Reasonable accommodations may be made. Equal Opportunity
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. The contractor will not discharge or discriminate against employees or applicants who inquire about or disclose pay terms, except as allowed by law. 41 CFR 60-1.35(c). Salary Range:
$21.00 - $41.06
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Location:
2455 Oakland Avenue, Indiana, PA 15701 Hours:
Monday - Friday: 8:30 am - 6:00 pm; Saturday: 9:00 am - 12:00 pm. (Must be flexible around branch hours) Responsibilities and Duties
Profile customers to determine financial services needs and refer customers to other Line of Business partners when appropriate. Open loan and deposit accounts. Achieve individual goals including loan and deposit production and other sales goals as assigned by Branch management. Proves competencies in bank operations by: Complete the Sales Platform training as assigned by Consumer Bank Training. Demonstrate product knowledge, sales aptitude, and service expectations in a successful manner. Execute the expectations outlined in the Branch Playbook. CARE certified within 6 months of hire. Profile customers to determine and recommend appropriate S&T loan and deposit products. Utilize all sales tools to enhance the customer experience and sales conversation (examples: LoanFit, sales binder). Complete the S&T Sales process and customer-focused conversations with each customer; document notes in the appropriate system for future view by bankers. Input loan applications using appropriate LOS software and coordinate loan document preparation. Open new deposit accounts and produce signature cards, certificates of deposit, and other deposit documents. Use CARE skills, product knowledge, and knowledge of policies and procedures to suggest additional bank services; make referrals to Mortgage, Wealth Management, Financial Services, Business Banking, Elavon, Elan, Private Banking, Evergreen, Deluxe, and others as appropriate. Contribute to Branch goals and sales and service standards as outlined in the branch playbook and detailed by Branch Management. Execute professional sales and service behaviors in alignment with Bank’s Our Shared Future values and core drivers. Follow up on loans and deposit accounts opened and correct deficiencies or document exceptions in a timely fashion. Utilize the Sales & Service guide to complete proposed campaign calls on new and existing customers to generate new business as outlined in the Branch Playbook. Assist, as needed, branch management in coaching staff regarding the S&T Sales process and expectations. Maintain a good working relationship with bank employees in other departments and business lines. Demonstrate strong interpersonal skills with the ability to work independently and as part of a team. Complete NLMS requirements as part of the S.A.F.E. Act certification. Proof of registration and a unique identifier are required upon hire and/or must be obtained prior to performing Mortgage Loan Originator duties; maintain registration annually as required by the S.A.F.E. Act. Performs other duties as assigned to support the successful operation of the branch. Education
Requires a high school diploma or equivalent, plus specialized training or a two-year degree. Experience
Two to five years general experience required; specialized experience preferred. Physical Demands
Operates a keypad device: 70% of the day; operates electronic equipment: 10% of the day; operates office equipment: 10% of the day. Standing 2 hours per day; sitting 5 hours per day. Lift up to 10 lbs. up to 2 times per day; maximum lift 20 lbs. once per day; occasional ability to lift/move up to 50 lbs. Typing and data entry up to 40% of the business day. Close vision for computer work (18"-20"). Reasonable accommodations may be made. Equal Opportunity
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. The contractor will not discharge or discriminate against employees or applicants who inquire about or disclose pay terms, except as allowed by law. 41 CFR 60-1.35(c). Salary Range:
$21.00 - $41.06
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