Director, IT Service Management & ServiceNow

A leading healthcare organization is seeking a Director of Service Management to oversee the strategic and operational management of the ServiceNow platform and IT service desk. This hybrid position requires leadership in improving service delivery and aligning IT services with organizational objectives. The ideal candidate has over 10 years of experience in IT service management and a strong background in customer service and ITIL best practices. The starting salary for this role is $112,694.40, and candidates must reside in the WI, MN, IA, or MI at the time of hire. #J-18808-Ljbffr