RealtySouth
Overview
To provide day-to-day service and support to new and existing clients such that objectives for profitability and growth are met.
Job Details Job Category:
Insurance
Requisition Number:
INSUR011364
Posted: January 22, 2026
Full-Time
Hybrid
Locations Showing 1 location
Responsibilities Job Duties and Responsibilities
(Essential Job Functions)
Research and answer calls from clients, underwriters and third parties.
Advise clients regarding insurance coverage and risk management issues.
Process policy changes and cancellations.
Handle claims and billing inquiries.
Foster and maintain good working relationships with insurance companies and underwriters.
Work with existing clients to provide quotes on current lines of business, or line replacements, and cross-selling. (10-15%)
Report immediately any circumstances that may lead to potential or actual HomeServices errors and omissions claim and/or any DOI (Dept. of Ins.) or related complaints to the department manager. (0-5%)
Perform any additional responsibilities as requested or assigned. (0-5%)
Performance Expectations
Meet all performance and behavior expectations outlined in the company performance appraisal form or communicated by management.
Perform responsibilities as directed achieving desired results within expected time frames and with a high degree of quality and professionalism.
Establish and maintain positive and productive work relationships with all staff, customers, and business partners.
Demonstrate the behavioral and technical competencies necessary to effectively complete job responsibilities. Take personal initiative for technical and professional development.
Follow the company HR Policy, the Code of Business Conduct and all subsidiary and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all activities.
Qualifications Education
High School Diploma or equivalent work experience and knowledge.
Experience
Two years successful servicing experience with independent agency (or equivalent).
Knowledge and Skills
Property and Casualty License
Working knowledge of insurance agency operations, claims handling, coverages, rates, markets, and applicable insurance laws/codes.
Thorough knowledge of all personal lines insurance products especially those represented through HomeServices Insurance.
Excellent analytical, problem-solving, and decision-making skills.
Excellent oral, written, and interpersonal communication skills.
Proven automation, time management, and organizational skills.
Familiarity with risk assessment and risk management techniques.
We offer a full suite of benefits including Medical, Health Savings Account, Dental, Vision, Life Insurance, Paid Vacation (PTO), 401(k) with employer match, Flexible Spending Account, and Employee Assistance Program (EAP).
Equal Opportunity Employer
Equal Opportunity Employer. This employer is an equal opportunity employer. For further information, please review the Know Your Rights notice from the Department of Labor.
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Job Details Job Category:
Insurance
Requisition Number:
INSUR011364
Posted: January 22, 2026
Full-Time
Hybrid
Locations Showing 1 location
Responsibilities Job Duties and Responsibilities
(Essential Job Functions)
Research and answer calls from clients, underwriters and third parties.
Advise clients regarding insurance coverage and risk management issues.
Process policy changes and cancellations.
Handle claims and billing inquiries.
Foster and maintain good working relationships with insurance companies and underwriters.
Work with existing clients to provide quotes on current lines of business, or line replacements, and cross-selling. (10-15%)
Report immediately any circumstances that may lead to potential or actual HomeServices errors and omissions claim and/or any DOI (Dept. of Ins.) or related complaints to the department manager. (0-5%)
Perform any additional responsibilities as requested or assigned. (0-5%)
Performance Expectations
Meet all performance and behavior expectations outlined in the company performance appraisal form or communicated by management.
Perform responsibilities as directed achieving desired results within expected time frames and with a high degree of quality and professionalism.
Establish and maintain positive and productive work relationships with all staff, customers, and business partners.
Demonstrate the behavioral and technical competencies necessary to effectively complete job responsibilities. Take personal initiative for technical and professional development.
Follow the company HR Policy, the Code of Business Conduct and all subsidiary and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all activities.
Qualifications Education
High School Diploma or equivalent work experience and knowledge.
Experience
Two years successful servicing experience with independent agency (or equivalent).
Knowledge and Skills
Property and Casualty License
Working knowledge of insurance agency operations, claims handling, coverages, rates, markets, and applicable insurance laws/codes.
Thorough knowledge of all personal lines insurance products especially those represented through HomeServices Insurance.
Excellent analytical, problem-solving, and decision-making skills.
Excellent oral, written, and interpersonal communication skills.
Proven automation, time management, and organizational skills.
Familiarity with risk assessment and risk management techniques.
We offer a full suite of benefits including Medical, Health Savings Account, Dental, Vision, Life Insurance, Paid Vacation (PTO), 401(k) with employer match, Flexible Spending Account, and Employee Assistance Program (EAP).
Equal Opportunity Employer
Equal Opportunity Employer. This employer is an equal opportunity employer. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr