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All Lines Technology

Associate Customer Service Representative

All Lines Technology, Little Rock, Arkansas, United States, 72208

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The

Associate Customer Service Representative II

is responsible for responding to customer inquiries via telephone or email, providing problem resolution in alignment with the organization’s service standards.

Overview The

Associate Customer Service Representative II

is responsible for responding to customer inquiries via telephone or email, providing problem resolution in alignment with the organization’s service standards.

Responsibilities

Handle customer inquiries and resolve issues promptly and professionally.

Analyze customer service needs and communicate effectively with service and technical departments.

Solve basic customer problems while ensuring a positive customer experience.

Frequently report to the Customer Service Manager.

Experience Level

Level II:

3–5 years of experience in customer service or a related field.

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