Benefits:
401(k) matching
Dental insurance
Health insurance
Vision insurance
Free uniforms
Paid time off
Benefits/Perks
Medical insurance
Dental insurance
Vision insurance
401K retirement with company match
Vacation, paid time off
Company-paid training
Employee discounts for Culligan in-home products
Eligibility for annual recognition and training meetings/events
Job Summary Culligan Water is seeking an individual with experience working in Call Center providing high level of customer service. The Customer Service Representative works directly with customers to discuss scheduling, billing, processing payment, resolve problems, and meet related needs. To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills.
Responsibilities
Extensive problem-solving and helping to manage customer accounts
Schedule service and delivery orders
Coordinate schedules with the service/operations team
Contact customers for purposes of scheduling additional services or offering maintenance plans
Refer unresolved customer grievances to designated departments for further investigation
Strong phone skills
Able to multi-task and follow up on daily task
Experience in appointment routing preferred but will train the right person.
Qualifications
High school diploma or GED
Must have In-Office customer experience
Call Center experience preferred but willing to train the right person
Minimum of two years of In-Office customer service experience required
Strong time management and project management skills
Proficient in Microsoft Office (word, excel, outlook)
Excellent communication skills, both written and verbal
Must provide prior Work Reference
About Culligan As the world’s leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems.
#J-18808-Ljbffr
401(k) matching
Dental insurance
Health insurance
Vision insurance
Free uniforms
Paid time off
Benefits/Perks
Medical insurance
Dental insurance
Vision insurance
401K retirement with company match
Vacation, paid time off
Company-paid training
Employee discounts for Culligan in-home products
Eligibility for annual recognition and training meetings/events
Job Summary Culligan Water is seeking an individual with experience working in Call Center providing high level of customer service. The Customer Service Representative works directly with customers to discuss scheduling, billing, processing payment, resolve problems, and meet related needs. To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills.
Responsibilities
Extensive problem-solving and helping to manage customer accounts
Schedule service and delivery orders
Coordinate schedules with the service/operations team
Contact customers for purposes of scheduling additional services or offering maintenance plans
Refer unresolved customer grievances to designated departments for further investigation
Strong phone skills
Able to multi-task and follow up on daily task
Experience in appointment routing preferred but will train the right person.
Qualifications
High school diploma or GED
Must have In-Office customer experience
Call Center experience preferred but willing to train the right person
Minimum of two years of In-Office customer service experience required
Strong time management and project management skills
Proficient in Microsoft Office (word, excel, outlook)
Excellent communication skills, both written and verbal
Must provide prior Work Reference
About Culligan As the world’s leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems.
#J-18808-Ljbffr