Warby Parker
Warby Parker is seeking a service-oriented Sales Manager to support a team of exceptional Retail Advisors in creating the best possible glasses-shopping experiences. (At other brands, you might see similar roles called Assistant Store Manager.) As a Sales Manager, you'll engage with customers, have a hand in process ideation and improvement, and participate in various special projects along the way. Through these responsibilities, you'll directly impact the success of our company while seeing our strategic operations in action and learning from our super talented business and Retail leaders. Ready to play an integral part in shaping and driving Warby Parker Retail? Read on!
What you'll do
Communicate Warby Parker's values and brand philosophy to customers
Own troubleshooting for our point-of-sale system
Oversee the store's inventory management procedures
Develop new processes that improve Warby Parker's ability to serve customers and optimize their shopping experiences
Manage and implement daily zoning schedules
Open and close the store
Lead meetings at the beginning of shifts and at the end of the day, plus roundtables and other meetings as needed
Direct a team of 8·10 team members, consistently demonstrating what great service looks like
Help conduct team members' biannual performance reviews with the Store Leader and Associate Store Leader
Assist with new hire on-boarding and ongoing training
Treat all of our customers with respect and cultivate an inclusive, service-minded work culture
Who you are
Steeped in Retail experience, with 1+ year in a management position
Equipped with exceptional interpersonal skills
Backed by managerial experience in sales or operations at a complex, customer-focused retailer
A self-starter with an entrepreneurial spirit
Eager to learn new skills
An upbeat and empathetic team player
Driven to do what it takes to be a top performer time and time again—and help your teammates reach their targets along the way
Able to bring a positive, fun energy to the workplace, even when working long hours
Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE)
In compliance with local and state requirements, Warby Parker is committed to pay transparency. We offer a comprehensive compensation package that includes not only a competitive base salary/hourly rate but also variable compensation for eligible employees.
For applicable postings, the range listed is a good faith estimate of the compensation for this position at the time of posting. Final compensation is thoughtfully determined by a variety of factors, including the candidate's qualifications, experience, internal equity, and relevant market data.
For applicable postings, non-exempt employees are eligible for overtime pay if you are required to work more than 40 hours in a workweek.
Some benefits of working at Warby Parker for full-time employees
Health, vision, and dental insurance
Life and AD&D Insurance
Paid sick leave
Paid Holidays
Vacation days per year
Retirement savings plan (401(k))
Parental leave (non-birthing parents included)
Short-term disability
Employee Stock Purchase Plan
Employee Assistance Program (EAP)
Bereavement Support
Optical Education Reimbursement
Free eyewear
And more (just ask!)
Some benefits of working at Warby Parker for part-time employees
Employee Assistance Program (EAP)
Employee Stock Purchase Plan
Free eyewear
Paid sick leave
And more (just ask!)
Co only: The application window for this position is anticipated to close on the apply before date listed. We encourage interested candidates to apply through our Career website.
Warby Parker will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act.
If you are a California resident, please review the additional privacy disclosures available in Section 8 of our Privacy Policy, which provides a summary of how we collect, use, disclose, and share personal information about you and explain your rights under the California Privacy Rights Act (“CPRA”).
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
#J-18808-Ljbffr
What you'll do
Communicate Warby Parker's values and brand philosophy to customers
Own troubleshooting for our point-of-sale system
Oversee the store's inventory management procedures
Develop new processes that improve Warby Parker's ability to serve customers and optimize their shopping experiences
Manage and implement daily zoning schedules
Open and close the store
Lead meetings at the beginning of shifts and at the end of the day, plus roundtables and other meetings as needed
Direct a team of 8·10 team members, consistently demonstrating what great service looks like
Help conduct team members' biannual performance reviews with the Store Leader and Associate Store Leader
Assist with new hire on-boarding and ongoing training
Treat all of our customers with respect and cultivate an inclusive, service-minded work culture
Who you are
Steeped in Retail experience, with 1+ year in a management position
Equipped with exceptional interpersonal skills
Backed by managerial experience in sales or operations at a complex, customer-focused retailer
A self-starter with an entrepreneurial spirit
Eager to learn new skills
An upbeat and empathetic team player
Driven to do what it takes to be a top performer time and time again—and help your teammates reach their targets along the way
Able to bring a positive, fun energy to the workplace, even when working long hours
Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE)
In compliance with local and state requirements, Warby Parker is committed to pay transparency. We offer a comprehensive compensation package that includes not only a competitive base salary/hourly rate but also variable compensation for eligible employees.
For applicable postings, the range listed is a good faith estimate of the compensation for this position at the time of posting. Final compensation is thoughtfully determined by a variety of factors, including the candidate's qualifications, experience, internal equity, and relevant market data.
For applicable postings, non-exempt employees are eligible for overtime pay if you are required to work more than 40 hours in a workweek.
Some benefits of working at Warby Parker for full-time employees
Health, vision, and dental insurance
Life and AD&D Insurance
Paid sick leave
Paid Holidays
Vacation days per year
Retirement savings plan (401(k))
Parental leave (non-birthing parents included)
Short-term disability
Employee Stock Purchase Plan
Employee Assistance Program (EAP)
Bereavement Support
Optical Education Reimbursement
Free eyewear
And more (just ask!)
Some benefits of working at Warby Parker for part-time employees
Employee Assistance Program (EAP)
Employee Stock Purchase Plan
Free eyewear
Paid sick leave
And more (just ask!)
Co only: The application window for this position is anticipated to close on the apply before date listed. We encourage interested candidates to apply through our Career website.
Warby Parker will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act.
If you are a California resident, please review the additional privacy disclosures available in Section 8 of our Privacy Policy, which provides a summary of how we collect, use, disclose, and share personal information about you and explain your rights under the California Privacy Rights Act (“CPRA”).
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
#J-18808-Ljbffr