Aftermarket Regional Account Manager - Industrial Gases
Nikkiso Clean Energy & Industrial Gases, Oakdale, Pennsylvania, United States, 15071
Company Overview
Nikkiso Clean Energy & Industrial Gases is a leading provider of cryogenic pumps, heat exchangers, process systems, services, and solutions for the LNG and industrial gases industry. It is a subsidiary of Nikkiso Company Ltd, a leading industrial manufacturer headquartered in Tokyo, Japan, with over $1.5B in annual revenue, 8000+ employees worldwide, and publicly traded on the Tokyo Stock Exchange. Nikkiso Cryogenic Services (NCS) is an industry leader in providing services to the industrial gas and air separation industries, enhanced oil recovery operations, marine, clean energy, and alternative fuels markets. It boasts a vast portfolio of innovative solutions, cutting‑edge technology, and expert services. The company stands as a go‑to service provider for many clients, consistently delivering top‑tier services tailored to meet specific industry needs. Its products enable safer, greener, and more sustainable operations. From liquefied natural gas (LNG) systems to industrial gas equipment, every product is designed with safety and environmental sustainability in mind. Nikkiso Cryogenic Services champions safer, greener operations. Its products and services are designed to meet both operational efficiency and sustainability objectives, helping clients achieve their goals while minimizing environmental impact. Job Overview
Summary/Objective
The Aftermarket Regional Account Manager / Engineer – Industrial Gas will work with the Aftermarket Segment Sales Manager – Industrial Gas to monetize the installed base by driving the expansion of Aftermarket and maintenance services in the industrial gas arena in an assigned region. This role involves building customer relationships to identify unmet client needs that drive sales opportunities and repeat business, and developing sales plans that meet and exceed quota. Applicants should exhibit a good understanding of sales and account management principles, excellent interpersonal and negotiation skills, and an entrepreneurial spirit to drive annuity sales growth. Successful candidates will have a proven track record in similar roles in Service / Aftermarket, pumps, rotating equipment or capital equipment sales. In summary, this challenging yet rewarding role offers a unique opportunity to elevate your sales career, work with a diverse team of professionals, and drive growth in an exciting, fast‑paced industry. Responsibilities
Territory Management: Manage all sales activities within the assigned territory, maintaining a robust pipeline of prospects that meet or exceed sales targets. Customer Relationship Management: Build and maintain strong, long‑lasting customer relationships, understanding customer needs to maximize value. Customer Service and Support: Respond to customer enquiries and RFQs professionally and promptly, identify new business opportunities, and work with internal resources to ensure customer needs are satisfied to the highest standard. Product Knowledge: Acquire in‑depth knowledge of the company's products or services, effectively demonstrate value, answer enquiries, and address concerns. Sales Plan Development: Develop and implement sales plans tailored to the regional market to drive sales growth. Sales Reporting: Track, record, and compile reports using Salesforce CRM on pipeline, funnel, and bookings. Team Collaboration: Collaborate with the Aftermarket sales team and other departments such as marketing and customer service to achieve sales objectives and enhance client experience. Sales Training: Attend sales training and seminars to develop competence in selling skills, account management, product knowledge, and industry trends. Presentation Skills: Make presentations to clients, developing product solutions tailored to their business needs. Contract Negotiations: Lead negotiations with clients, including finalizing contracts and agreements. Brand Ambassador: Act as a brand ambassador, representing and promoting the company’s values and products at industry events and trade shows. Other duties as assigned. Qualifications
Competencies (Skills, Abilities, and Knowledge)
Expertise: In-depth knowledge of sales principles, territory management, and account management; knowledge of sales tools, CRM systems, and other software applications. Customer Relationship Management: Discover and understand unmet client needs to create compelling aftermarket solutions. Customer Focus: Strong commitment to understanding customer needs, providing excellent service, and building long‑term relationships; anticipate customer requirements and ensure satisfaction. Relationship Building: Foster strong relationships with clients, internal teams, and other stakeholders to collaborate effectively on proposals and drive business growth. Strong Communication Skills: Communicate ideas, proposals, and solutions effectively, both verbally and in writing, to clients and internal stakeholders. Project Management: Manage all stages of the sales process, ensuring deadlines and client requirements are met, maintaining quality standards. Technical Proficiency: Quickly learn Nikkiso products, aftermarket and services solutions offerings, and customer applications and processes. Problem‑Solving: Identify and address unmet client needs and potential challenges or objections in the sales process to improve likelihood of success. Results‑Driven: Demonstrated track record of achieving sales targets, winning new business, and driving revenue. Time Management: Excellent organizational skills and ability to prioritize tasks effectively; manage multiple projects simultaneously and meet deadlines. Education Requirements
Minimum of an associate’s degree. Preference will be given to candidates with a bachelor’s degree in a technical or related field from an accredited institution. Professional English language proficiency. Spanish language proficiency is a plus. Experience
5+ years of experience in account management, sales or business development relevant to the cryogenic equipment, pumps or industrial rotating equipment industries. Proven track record of successfully growing sales. Ability to work under pressure and meet tight deadlines. Ability to collaborate cross‑functionally with internal and external teams. Physical Demands
Stand, walk, sit, reach with hands and arms, climb or balance, stoop or kneel, talk, hear, and use fingers and hands to type and write, and feel objects, tools, or controls; lift files and open desk drawers and filing cabinets. Overtime may be necessary as the workload dictates. This could include weekdays, weekends, nights and/or holidays. Ability to lift up to 42 lbs. may be required. Use standard office equipment such as computers, smart phones, printers, photocopiers, etc. Work Environment
Work from home. Job will generally be performed in an office environment but may require travel to a client’s office, production facility, or industrial/construction job site. Conditions will vary at each location, but the conditions listed above will generally apply. Safety
Complete safety training requirements. Participate in other training as directed by the company or manager. Wear Nikkiso approved PPE as needed and direct team and others to do the same as appropriate. EEOC Statement
Nikkiso CE&IG is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Equal Opportunity Employer / Veterans / Disabled
Nikkiso CE&IG is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
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Nikkiso Clean Energy & Industrial Gases is a leading provider of cryogenic pumps, heat exchangers, process systems, services, and solutions for the LNG and industrial gases industry. It is a subsidiary of Nikkiso Company Ltd, a leading industrial manufacturer headquartered in Tokyo, Japan, with over $1.5B in annual revenue, 8000+ employees worldwide, and publicly traded on the Tokyo Stock Exchange. Nikkiso Cryogenic Services (NCS) is an industry leader in providing services to the industrial gas and air separation industries, enhanced oil recovery operations, marine, clean energy, and alternative fuels markets. It boasts a vast portfolio of innovative solutions, cutting‑edge technology, and expert services. The company stands as a go‑to service provider for many clients, consistently delivering top‑tier services tailored to meet specific industry needs. Its products enable safer, greener, and more sustainable operations. From liquefied natural gas (LNG) systems to industrial gas equipment, every product is designed with safety and environmental sustainability in mind. Nikkiso Cryogenic Services champions safer, greener operations. Its products and services are designed to meet both operational efficiency and sustainability objectives, helping clients achieve their goals while minimizing environmental impact. Job Overview
Summary/Objective
The Aftermarket Regional Account Manager / Engineer – Industrial Gas will work with the Aftermarket Segment Sales Manager – Industrial Gas to monetize the installed base by driving the expansion of Aftermarket and maintenance services in the industrial gas arena in an assigned region. This role involves building customer relationships to identify unmet client needs that drive sales opportunities and repeat business, and developing sales plans that meet and exceed quota. Applicants should exhibit a good understanding of sales and account management principles, excellent interpersonal and negotiation skills, and an entrepreneurial spirit to drive annuity sales growth. Successful candidates will have a proven track record in similar roles in Service / Aftermarket, pumps, rotating equipment or capital equipment sales. In summary, this challenging yet rewarding role offers a unique opportunity to elevate your sales career, work with a diverse team of professionals, and drive growth in an exciting, fast‑paced industry. Responsibilities
Territory Management: Manage all sales activities within the assigned territory, maintaining a robust pipeline of prospects that meet or exceed sales targets. Customer Relationship Management: Build and maintain strong, long‑lasting customer relationships, understanding customer needs to maximize value. Customer Service and Support: Respond to customer enquiries and RFQs professionally and promptly, identify new business opportunities, and work with internal resources to ensure customer needs are satisfied to the highest standard. Product Knowledge: Acquire in‑depth knowledge of the company's products or services, effectively demonstrate value, answer enquiries, and address concerns. Sales Plan Development: Develop and implement sales plans tailored to the regional market to drive sales growth. Sales Reporting: Track, record, and compile reports using Salesforce CRM on pipeline, funnel, and bookings. Team Collaboration: Collaborate with the Aftermarket sales team and other departments such as marketing and customer service to achieve sales objectives and enhance client experience. Sales Training: Attend sales training and seminars to develop competence in selling skills, account management, product knowledge, and industry trends. Presentation Skills: Make presentations to clients, developing product solutions tailored to their business needs. Contract Negotiations: Lead negotiations with clients, including finalizing contracts and agreements. Brand Ambassador: Act as a brand ambassador, representing and promoting the company’s values and products at industry events and trade shows. Other duties as assigned. Qualifications
Competencies (Skills, Abilities, and Knowledge)
Expertise: In-depth knowledge of sales principles, territory management, and account management; knowledge of sales tools, CRM systems, and other software applications. Customer Relationship Management: Discover and understand unmet client needs to create compelling aftermarket solutions. Customer Focus: Strong commitment to understanding customer needs, providing excellent service, and building long‑term relationships; anticipate customer requirements and ensure satisfaction. Relationship Building: Foster strong relationships with clients, internal teams, and other stakeholders to collaborate effectively on proposals and drive business growth. Strong Communication Skills: Communicate ideas, proposals, and solutions effectively, both verbally and in writing, to clients and internal stakeholders. Project Management: Manage all stages of the sales process, ensuring deadlines and client requirements are met, maintaining quality standards. Technical Proficiency: Quickly learn Nikkiso products, aftermarket and services solutions offerings, and customer applications and processes. Problem‑Solving: Identify and address unmet client needs and potential challenges or objections in the sales process to improve likelihood of success. Results‑Driven: Demonstrated track record of achieving sales targets, winning new business, and driving revenue. Time Management: Excellent organizational skills and ability to prioritize tasks effectively; manage multiple projects simultaneously and meet deadlines. Education Requirements
Minimum of an associate’s degree. Preference will be given to candidates with a bachelor’s degree in a technical or related field from an accredited institution. Professional English language proficiency. Spanish language proficiency is a plus. Experience
5+ years of experience in account management, sales or business development relevant to the cryogenic equipment, pumps or industrial rotating equipment industries. Proven track record of successfully growing sales. Ability to work under pressure and meet tight deadlines. Ability to collaborate cross‑functionally with internal and external teams. Physical Demands
Stand, walk, sit, reach with hands and arms, climb or balance, stoop or kneel, talk, hear, and use fingers and hands to type and write, and feel objects, tools, or controls; lift files and open desk drawers and filing cabinets. Overtime may be necessary as the workload dictates. This could include weekdays, weekends, nights and/or holidays. Ability to lift up to 42 lbs. may be required. Use standard office equipment such as computers, smart phones, printers, photocopiers, etc. Work Environment
Work from home. Job will generally be performed in an office environment but may require travel to a client’s office, production facility, or industrial/construction job site. Conditions will vary at each location, but the conditions listed above will generally apply. Safety
Complete safety training requirements. Participate in other training as directed by the company or manager. Wear Nikkiso approved PPE as needed and direct team and others to do the same as appropriate. EEOC Statement
Nikkiso CE&IG is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Equal Opportunity Employer / Veterans / Disabled
Nikkiso CE&IG is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
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