Please read this entire posting before applying
Status:
Full-Time Employee
Location:
Remote (US-based only)
Working Hours:
9:00am–5:00pm MT
Compensation:
$65,000 – $75,000 salary, depending on experience
About Unframed Digital Unframed Digital is a fast-growing, women-owned AIO and Search Engine Marketing agency founded in 2020. Our mission is to help eCommerce and lead generation businesses grow through strong, scalable digital marketing foundations.
Our small yet mighty team is accountable for driving the results that our clients expect with a premium service. We strive to deliver excellence in everything we do, day in and day out. What does this mean for you? You will join a team that values improvement personally and professionally, collaborates without ego, and finds joy in the company of others. Our core values drive our day-to-day from the tasks we accomplish, the customer service we provide, and the life we lead in and out of work.
We are proud to be an Equal Opportunity Employer and are committed to I.D.E.A. hiring practices. BIPOC and LGBTQ+ candidates are strongly encouraged to apply.
The Account Manager Role If an account manager and a marketing director had a baby, this role would be it. The Account Manager
owns the client relationship and account success after the sale . It encompasses client strategy, project management, and team coordination to ensure excellence in delivery of our services.
You will manage a book of monthly retainer clients, ensuring strategy is clear, execution is on track, and communication is proactive so that clients feel like we are a true member of their team. Your success is measured by
client retention, upsell revenue, client satisfaction, and completion of timely deadlines and deliverables.
This is an ideal role for someone who enjoys creating innovative ideas aligned with strategic goals, building meaningful relationships, and bringing order to complexity.
Your Day to Day
Serve as the primary point of contact for a portfolio of AIO/SEO, paid ads, and website retainer clients
Build deep relationships with client stakeholders and understand their goals, KPIs, and success metrics
Lead onboarding for new clients in partnership with sales and delivery teams
Translate client goals into clear strategic direction and priorities for internal teams
Host recurring client calls including reporting and strategy discussions
Proactively identify risks, opportunities, and upsell or expansion opportunities
Project & Delivery Management
Own timelines, deliverables, and scope for all assigned accounts
Work closely with the SEO and creative (copywriting, UX/UI, development) teams to ensure work is delivered on time and to Unframed Digital’s standards
Maintain clear workflows and documentation in Asana
Manage scope creep and set clear, confident boundaries with clients
What Success Looks Like
Clients feel informed, supported, and confident in Unframed Digital
Projects move forward smoothly with minimal issues/red lights
Internal teams are clear on priorities and expectations
Retention is strong and accounts grow over time
You are seen as a trusted strategic partner by both clients and teammates
You reach or exceed weekly KPIs/measureables
What You Bring to the Table
You have
1-3 years of experience
in account management, marketing management, or in a client success role (agency experience strongly preferred).
Experience with digital marketing and marketing strategy is a necessity.
You have the ability to analyze data and apply learnings, ask probing questions and think strategically to create an ideal solution for the client. Experience in Google Analytics, LookerStudio, and Google Tag Manager is preferred.
You have the strategic mindset of a marketing manager/director and understand client goals, audiences and channels to drive strategic growth.
You are comfortable managing and working in tools like Asana, Slack, and CRMs.
You have emotional intelligence and the ability to navigate client dynamics with confidence and tact.
You are excellent at managing priorities, hitting deadlines, multi-tasking and adapting.
We do not require a higher level of education including a bachelor’s degree. If you got what it takes and you have demonstrated experience, we want to hear from you.
Expert communicator:
You are an active and empathetic listener. You are detail-oriented and passionate about getting the full picture and effectively communicating that to a team.
Team player:
We are only as good as our weakest link. You are happy to help and add to a positive work environment. You collaborate without ego and value accountability, feedback and creative ideas.
Resourceful & solution-driven:
Things in the world of technology are ever-changing and start-up businesses don’t have all the kinks worked out. You look forward to a challenge, can figure things out on your own, and have a track record of being solutions-oriented.
Strives for excellence:
Not everything goes your way, but you always strive for unequivocal excellence in everything you do. Your standards are high and you set high expectations for everyone around you. You take pride in your work.
Insatiably curious:
You are always learning and yearning for more. You have an inability to leave a problem at the door until you have found one or more solutions. You don’t fear the unknown; you welcome it through a resourceful, investigative attitude.
What We Offer
Fully remote work with flexible structure
Competitive salary ($60,000–$75,000 DOE)
7 paid holidays plus one week off between December 24th and January 2nd
After 90 days of employment your full benefits kick in and include the following unless otherwise noted:
Health insurance stipend covering 50% of premium up to $500
Competitive retirement plan available offering a match up to 3%
WiFi and cell phone stipend
Unlimited PTO
4 weeks of paid family leave for eligible employees after 6 months of employment
Annual budget for professional development and continued education after 6 months of employment
How to Apply In addition to filling out this application and attaching your resume, please also email us a 60-second video or voice recording to admin@unframeddigital.com sharing your approach to client relationships and why you think you are the perfect candidate.
#J-18808-Ljbffr
Status:
Full-Time Employee
Location:
Remote (US-based only)
Working Hours:
9:00am–5:00pm MT
Compensation:
$65,000 – $75,000 salary, depending on experience
About Unframed Digital Unframed Digital is a fast-growing, women-owned AIO and Search Engine Marketing agency founded in 2020. Our mission is to help eCommerce and lead generation businesses grow through strong, scalable digital marketing foundations.
Our small yet mighty team is accountable for driving the results that our clients expect with a premium service. We strive to deliver excellence in everything we do, day in and day out. What does this mean for you? You will join a team that values improvement personally and professionally, collaborates without ego, and finds joy in the company of others. Our core values drive our day-to-day from the tasks we accomplish, the customer service we provide, and the life we lead in and out of work.
We are proud to be an Equal Opportunity Employer and are committed to I.D.E.A. hiring practices. BIPOC and LGBTQ+ candidates are strongly encouraged to apply.
The Account Manager Role If an account manager and a marketing director had a baby, this role would be it. The Account Manager
owns the client relationship and account success after the sale . It encompasses client strategy, project management, and team coordination to ensure excellence in delivery of our services.
You will manage a book of monthly retainer clients, ensuring strategy is clear, execution is on track, and communication is proactive so that clients feel like we are a true member of their team. Your success is measured by
client retention, upsell revenue, client satisfaction, and completion of timely deadlines and deliverables.
This is an ideal role for someone who enjoys creating innovative ideas aligned with strategic goals, building meaningful relationships, and bringing order to complexity.
Your Day to Day
Serve as the primary point of contact for a portfolio of AIO/SEO, paid ads, and website retainer clients
Build deep relationships with client stakeholders and understand their goals, KPIs, and success metrics
Lead onboarding for new clients in partnership with sales and delivery teams
Translate client goals into clear strategic direction and priorities for internal teams
Host recurring client calls including reporting and strategy discussions
Proactively identify risks, opportunities, and upsell or expansion opportunities
Project & Delivery Management
Own timelines, deliverables, and scope for all assigned accounts
Work closely with the SEO and creative (copywriting, UX/UI, development) teams to ensure work is delivered on time and to Unframed Digital’s standards
Maintain clear workflows and documentation in Asana
Manage scope creep and set clear, confident boundaries with clients
What Success Looks Like
Clients feel informed, supported, and confident in Unframed Digital
Projects move forward smoothly with minimal issues/red lights
Internal teams are clear on priorities and expectations
Retention is strong and accounts grow over time
You are seen as a trusted strategic partner by both clients and teammates
You reach or exceed weekly KPIs/measureables
What You Bring to the Table
You have
1-3 years of experience
in account management, marketing management, or in a client success role (agency experience strongly preferred).
Experience with digital marketing and marketing strategy is a necessity.
You have the ability to analyze data and apply learnings, ask probing questions and think strategically to create an ideal solution for the client. Experience in Google Analytics, LookerStudio, and Google Tag Manager is preferred.
You have the strategic mindset of a marketing manager/director and understand client goals, audiences and channels to drive strategic growth.
You are comfortable managing and working in tools like Asana, Slack, and CRMs.
You have emotional intelligence and the ability to navigate client dynamics with confidence and tact.
You are excellent at managing priorities, hitting deadlines, multi-tasking and adapting.
We do not require a higher level of education including a bachelor’s degree. If you got what it takes and you have demonstrated experience, we want to hear from you.
Expert communicator:
You are an active and empathetic listener. You are detail-oriented and passionate about getting the full picture and effectively communicating that to a team.
Team player:
We are only as good as our weakest link. You are happy to help and add to a positive work environment. You collaborate without ego and value accountability, feedback and creative ideas.
Resourceful & solution-driven:
Things in the world of technology are ever-changing and start-up businesses don’t have all the kinks worked out. You look forward to a challenge, can figure things out on your own, and have a track record of being solutions-oriented.
Strives for excellence:
Not everything goes your way, but you always strive for unequivocal excellence in everything you do. Your standards are high and you set high expectations for everyone around you. You take pride in your work.
Insatiably curious:
You are always learning and yearning for more. You have an inability to leave a problem at the door until you have found one or more solutions. You don’t fear the unknown; you welcome it through a resourceful, investigative attitude.
What We Offer
Fully remote work with flexible structure
Competitive salary ($60,000–$75,000 DOE)
7 paid holidays plus one week off between December 24th and January 2nd
After 90 days of employment your full benefits kick in and include the following unless otherwise noted:
Health insurance stipend covering 50% of premium up to $500
Competitive retirement plan available offering a match up to 3%
WiFi and cell phone stipend
Unlimited PTO
4 weeks of paid family leave for eligible employees after 6 months of employment
Annual budget for professional development and continued education after 6 months of employment
How to Apply In addition to filling out this application and attaching your resume, please also email us a 60-second video or voice recording to admin@unframeddigital.com sharing your approach to client relationships and why you think you are the perfect candidate.
#J-18808-Ljbffr