Overview
Gordian is looking for an Account Manager based in the NYC area who demonstrates professionalism, construction knowledge and delivers results through their expertise while using Gordian’s construction data and software. The primary responsibility for Gordian Account Managers is to provide support and training for products and services centered around Job Order Contracting (JOC) for various Clients. JOC is a procurement method and construction process that helps federal, state, and local governments, schools, hospitals, higher education institutions, and others maximize efficiency, optimize cost savings, and increase construction quality. Responsibilities
Prepare and maintain schedules of detailed activities to accomplish procurement objectives within a specified time period for clients Implement and adhere to project procedures from project identification, assisting in overseeing the development and review of project scope of work, proposal review, ensuring contract compliance, through notice to proceed, and construction execution necessary to accomplish a specific objective for various Job Orders Read and understand construction plans and specifications, with knowledge in conducting a comprehensive price proposal review as well as creating and reviewing detailed construction line-item proposals Train contractors in Gordian software, client procedures and assist in client contract bidding Communicate clearly and effectively with clients and internal team members to ensure projects are completed on time and on budget Manage multiple accounts; develop positive working relationships with all customers Drive client retention, renewals, upsells and client satisfaction Work closely with Project Managers and Account Managers on day-to-day operational processes including contract renewals, preparing and maintaining schedules to accomplish procurement objectives, troubleshooting, and providing software training to client and contractor staff Identify root causes of customer success and failures and drive requirements for process enhancement and development as needed Partner with internal cross-functional teams to understand customer goals and key performance metrics and exceed those goals yearly Provide input on new processes and workflow as needed Maintain superior customer service levels, operational excellence and strategic insight Collaborate with construction management firms to promote consistency while developing standards and procedures Work closely with Finance on billing setup and invoicing Participate in budget development and management, revenue forecasting Collaborate with Sales and Business Operations to develop annual program usage and benchmark reports Monitor and follow through on construction/project activities to ensure work reflects client needs and is executed within the project budget Review contractors’ requests for changes and, if appropriate, initiate job order supplementals Interact with owner representatives, contractors, and facility end-users to minimize project concerns Review contractors’ daily inspection reports, summarize, and report on construction progress weekly to upper management Position will be on-site at client offices in Long Island City, NY with the ability to travel 60-70% within the assigned geographic area Experience Required
Bachelor’s degree in engineering, Architecture, Construction Management, or a related field, or comparable work experience 5+ years of construction procurement, construction management, project management, or general contracting related experience in both facilities and road construction preferred Extensive knowledge and experience in public construction operations, pricing and contracting, including scope development and estimating/price proposal development High-level analytical and problem-solving skills, with the ability to manage several projects simultaneously in development and in the field during construction Excellent customer service and communication skills, strong interpersonal and teamwork abilities, flexibility, strategic thinking, problem solving, goal-driven, client-obsessed, ability to deliver results, meet client and corporate deadlines, time management, self-motivated, and able to work independently or in a group Proficient with Microsoft Office products, including Word, Excel, Power BI, and the ability to develop and generate custom tracking documents and reports Background in construction documentation and administration preferred but not required Job Order Contracting or IDIQ experience preferred but not required; comprehensive understanding of various public procurement and project delivery methods and requirements Fortive Corporation Overview
Fortive’s essential technology makes the world safer and more productive. We accelerate transformation in high-impact fields like workplace safety, build environments, and healthcare. We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in healthcare sterilization, industrial safety, predictive maintenance, and other mission-critical solutions. We are a diverse team of 10,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the Fortive Business System (FBS) to accelerate our positive impact. At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference. We believe in us—working together to solve problems no one could solve alone. We believe in growth—we’re honest about what’s working and what isn’t, and we never stop improving and innovating. Fortive: For you, for us, for growth. About Gordian
Gordian is the world’s leading provider of facility and construction cost data, software and services for all phases of the building lifecycle. A pioneer of Job Order Contracting (JOC), Gordian’s offerings also include RSMeans data and Sightlines Facility Intelligence solutions. Gordian’s solutions help clients maximize efficiency, optimize cost savings and increase building quality. Gordian is a part of the Fortive international business group, with 26,000 people employed worldwide. We offer an excellent benefits package including medical, dental, vision, life and LTD insurance, HSA, and a 401(k) retirement plan. EOE/AA/M/F/Vets/Disabled. We Are an Equal Opportunity Employer. Fortive and all Fortive Companies are committed to diversity and provide reasonable accommodations for applicants with disabilities. If you need a reasonable accommodation during the employment application process, please contact applyassistance@fortive.com. Additional Details
This position is eligible for bonus as part of the total compensation package. The salary range for this position is 88,000.00 - 147,000.00 (local currency).
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Gordian is looking for an Account Manager based in the NYC area who demonstrates professionalism, construction knowledge and delivers results through their expertise while using Gordian’s construction data and software. The primary responsibility for Gordian Account Managers is to provide support and training for products and services centered around Job Order Contracting (JOC) for various Clients. JOC is a procurement method and construction process that helps federal, state, and local governments, schools, hospitals, higher education institutions, and others maximize efficiency, optimize cost savings, and increase construction quality. Responsibilities
Prepare and maintain schedules of detailed activities to accomplish procurement objectives within a specified time period for clients Implement and adhere to project procedures from project identification, assisting in overseeing the development and review of project scope of work, proposal review, ensuring contract compliance, through notice to proceed, and construction execution necessary to accomplish a specific objective for various Job Orders Read and understand construction plans and specifications, with knowledge in conducting a comprehensive price proposal review as well as creating and reviewing detailed construction line-item proposals Train contractors in Gordian software, client procedures and assist in client contract bidding Communicate clearly and effectively with clients and internal team members to ensure projects are completed on time and on budget Manage multiple accounts; develop positive working relationships with all customers Drive client retention, renewals, upsells and client satisfaction Work closely with Project Managers and Account Managers on day-to-day operational processes including contract renewals, preparing and maintaining schedules to accomplish procurement objectives, troubleshooting, and providing software training to client and contractor staff Identify root causes of customer success and failures and drive requirements for process enhancement and development as needed Partner with internal cross-functional teams to understand customer goals and key performance metrics and exceed those goals yearly Provide input on new processes and workflow as needed Maintain superior customer service levels, operational excellence and strategic insight Collaborate with construction management firms to promote consistency while developing standards and procedures Work closely with Finance on billing setup and invoicing Participate in budget development and management, revenue forecasting Collaborate with Sales and Business Operations to develop annual program usage and benchmark reports Monitor and follow through on construction/project activities to ensure work reflects client needs and is executed within the project budget Review contractors’ requests for changes and, if appropriate, initiate job order supplementals Interact with owner representatives, contractors, and facility end-users to minimize project concerns Review contractors’ daily inspection reports, summarize, and report on construction progress weekly to upper management Position will be on-site at client offices in Long Island City, NY with the ability to travel 60-70% within the assigned geographic area Experience Required
Bachelor’s degree in engineering, Architecture, Construction Management, or a related field, or comparable work experience 5+ years of construction procurement, construction management, project management, or general contracting related experience in both facilities and road construction preferred Extensive knowledge and experience in public construction operations, pricing and contracting, including scope development and estimating/price proposal development High-level analytical and problem-solving skills, with the ability to manage several projects simultaneously in development and in the field during construction Excellent customer service and communication skills, strong interpersonal and teamwork abilities, flexibility, strategic thinking, problem solving, goal-driven, client-obsessed, ability to deliver results, meet client and corporate deadlines, time management, self-motivated, and able to work independently or in a group Proficient with Microsoft Office products, including Word, Excel, Power BI, and the ability to develop and generate custom tracking documents and reports Background in construction documentation and administration preferred but not required Job Order Contracting or IDIQ experience preferred but not required; comprehensive understanding of various public procurement and project delivery methods and requirements Fortive Corporation Overview
Fortive’s essential technology makes the world safer and more productive. We accelerate transformation in high-impact fields like workplace safety, build environments, and healthcare. We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in healthcare sterilization, industrial safety, predictive maintenance, and other mission-critical solutions. We are a diverse team of 10,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the Fortive Business System (FBS) to accelerate our positive impact. At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference. We believe in us—working together to solve problems no one could solve alone. We believe in growth—we’re honest about what’s working and what isn’t, and we never stop improving and innovating. Fortive: For you, for us, for growth. About Gordian
Gordian is the world’s leading provider of facility and construction cost data, software and services for all phases of the building lifecycle. A pioneer of Job Order Contracting (JOC), Gordian’s offerings also include RSMeans data and Sightlines Facility Intelligence solutions. Gordian’s solutions help clients maximize efficiency, optimize cost savings and increase building quality. Gordian is a part of the Fortive international business group, with 26,000 people employed worldwide. We offer an excellent benefits package including medical, dental, vision, life and LTD insurance, HSA, and a 401(k) retirement plan. EOE/AA/M/F/Vets/Disabled. We Are an Equal Opportunity Employer. Fortive and all Fortive Companies are committed to diversity and provide reasonable accommodations for applicants with disabilities. If you need a reasonable accommodation during the employment application process, please contact applyassistance@fortive.com. Additional Details
This position is eligible for bonus as part of the total compensation package. The salary range for this position is 88,000.00 - 147,000.00 (local currency).
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