Job Description
Overview Head Golf Professional at Trophy Club Country Club | Trophy Club, TX | Invited
Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Invited has operated since 1957 with the purpose of building relationships and enriching the lives of our members, guests and more than 17,000 employees. We are the largest owner and operator of private clubs nationwide, with 130+ country clubs, city clubs, and athletic clubs. Our Clubs offer first-class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and more. Join our inclusive team at Invited!
Responsibilities
Deliver efficient and friendly customer service across all areas of the pro-shop, ensuring a welcoming and professional experience for members/guests.
Provide high-quality golf instruction to members/guests in accordance with Invited and PGA/LPGA standards.
Develop and promote clinics, private lessons, and programs for adults, juniors, and seniors.
Promote the game of golf and the club through professional service and member engagement.
Build relationships with members by participating in committees, hosting clinics for various groups (men, women, juniors), offering personalized golf lessons, and playing rounds with members/guests.
Create and manage an annual golf calendar outlining activities and events that enhance the member experience.
Establish and achieve sales and instruction goals, ensuring compliance with all company policies and procedures.
Develop and oversee golf revenue strategies, marketing initiatives, and net revenue plans per Invited budgeting and revenue guidelines.
Supervise outside golf operations (marshals, starters, golf shop attendants) to align staff performance with daily procedures and policies.
Lead and oversee golf shop operations by training, motivating, and conducting regular staff meetings.
Manage and direct golf operations staff, including recruiting, hiring, performance evaluations, and development.
Build a service-excellence team focused on value, member satisfaction, and member retention.
Plan, promote, and execute tournaments and special golf events, coordinating with other departments (e.g., Food & Beverage).
Oversee all aspects of event promotion, scheduling, execution, and post-event wrap-up.
Ensure staff are properly trained and follow club guidelines and procedures, particularly regarding closing business functions.
Required About You:
A high school diploma or equivalent.
A minimum of 5 years of professional experience in golf operations and customer service.
PGA or LPGA Professional Certification is mandatory.
Preferred
A college degree in a related field.
Experience with direct financial management and budget responsibilities.
Ability to handle confidential company information and sensitive employee matters with discretion and professionalism.
Commitment to ethical work standards.
What We Offer We believe in taking care of our team, and our Total Rewards package reflects that commitment. Actual base pay will be determined by skills, experience, education, location, and hours worked (if in a non-exempt role).
Benefits Full-time team members have access to a comprehensive benefits package that includes:
Medical, dental, and vision coverage
Life insurance
Short-term and long-term disability insurance
401(k) retirement savings plan
Generous paid time off and leave programs
Want to learn more? Visit www.invitedbenefits.com for full details. Have more questions? Check out our Invited Jobs website for more details about ClubLife, the Employee Experience, Company Benefits, and Our Culture. Be part of our social networks: LinkedIn, Instagram, Twitter, Facebook.
Invited is an Equal Employment Opportunity Employer.
The job posting outlines the general requirements for this position and is not a comprehensive list of duties, responsibilities, or requirements. Additional duties not mentioned here may be assigned as needed to ensure the smooth operation of the Club.
#J-18808-Ljbffr
Overview Head Golf Professional at Trophy Club Country Club | Trophy Club, TX | Invited
Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Invited has operated since 1957 with the purpose of building relationships and enriching the lives of our members, guests and more than 17,000 employees. We are the largest owner and operator of private clubs nationwide, with 130+ country clubs, city clubs, and athletic clubs. Our Clubs offer first-class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and more. Join our inclusive team at Invited!
Responsibilities
Deliver efficient and friendly customer service across all areas of the pro-shop, ensuring a welcoming and professional experience for members/guests.
Provide high-quality golf instruction to members/guests in accordance with Invited and PGA/LPGA standards.
Develop and promote clinics, private lessons, and programs for adults, juniors, and seniors.
Promote the game of golf and the club through professional service and member engagement.
Build relationships with members by participating in committees, hosting clinics for various groups (men, women, juniors), offering personalized golf lessons, and playing rounds with members/guests.
Create and manage an annual golf calendar outlining activities and events that enhance the member experience.
Establish and achieve sales and instruction goals, ensuring compliance with all company policies and procedures.
Develop and oversee golf revenue strategies, marketing initiatives, and net revenue plans per Invited budgeting and revenue guidelines.
Supervise outside golf operations (marshals, starters, golf shop attendants) to align staff performance with daily procedures and policies.
Lead and oversee golf shop operations by training, motivating, and conducting regular staff meetings.
Manage and direct golf operations staff, including recruiting, hiring, performance evaluations, and development.
Build a service-excellence team focused on value, member satisfaction, and member retention.
Plan, promote, and execute tournaments and special golf events, coordinating with other departments (e.g., Food & Beverage).
Oversee all aspects of event promotion, scheduling, execution, and post-event wrap-up.
Ensure staff are properly trained and follow club guidelines and procedures, particularly regarding closing business functions.
Required About You:
A high school diploma or equivalent.
A minimum of 5 years of professional experience in golf operations and customer service.
PGA or LPGA Professional Certification is mandatory.
Preferred
A college degree in a related field.
Experience with direct financial management and budget responsibilities.
Ability to handle confidential company information and sensitive employee matters with discretion and professionalism.
Commitment to ethical work standards.
What We Offer We believe in taking care of our team, and our Total Rewards package reflects that commitment. Actual base pay will be determined by skills, experience, education, location, and hours worked (if in a non-exempt role).
Benefits Full-time team members have access to a comprehensive benefits package that includes:
Medical, dental, and vision coverage
Life insurance
Short-term and long-term disability insurance
401(k) retirement savings plan
Generous paid time off and leave programs
Want to learn more? Visit www.invitedbenefits.com for full details. Have more questions? Check out our Invited Jobs website for more details about ClubLife, the Employee Experience, Company Benefits, and Our Culture. Be part of our social networks: LinkedIn, Instagram, Twitter, Facebook.
Invited is an Equal Employment Opportunity Employer.
The job posting outlines the general requirements for this position and is not a comprehensive list of duties, responsibilities, or requirements. Additional duties not mentioned here may be assigned as needed to ensure the smooth operation of the Club.
#J-18808-Ljbffr