Consumer Cellular, Inc.
Wireless Retail Sales Specialist - Shreveport, LA
Consumer Cellular, Inc., Shreveport, Louisiana, us, 71150
Overview
At Consumer Cellular, we are redefining Retail!
Consumer Cellular is committed to going above and beyond to ensure that customers have everything they need and nothing they don’t. This commitment is anchored in our desire to have a relationship with customers that feels more like a partnership. You know what, it is more like a friendship – can we call you our friend? A friendship requires connecting and being available when something goes wrong or when you need someone to lend a helping hand. We are proud to have a Consumer Cellular Retail Store in your community. This is a place where you can stop by and check out the latest wireless products and services, or visit with your friends at Consumer Cellular. Job Summary
Consumer Cellular is adding to our team of incredible relationship builders, conversation havers, and wireless technology lovers. A key member of our team is the Retail Wireless Sales Specialist, who works directly with customers, listening to their needs and ensuring we provide a product-based solution. Our Retail Wireless Sales Specialists are motivated by delivering a world-class experience, where customers leave with a smile on their face and a working phone in hand. Our Retail Wireless Sales Specialist earns between $17-$18/hour plus uncapped commission. This position is classified as modified full-time, which means the work schedule will range between 30 to 39 hours per week. On average, most employees in this role work approximately 35 hours per week, offering a consistent schedule while maintaining flexibility. What You Do In This Role
Brand Ambassador – You will ensure the store is comfortable, welcoming, and always open for our guests. Reflect our core value that Happy Employees make Happy Customers. Relationship Builder – Build relationships with guests, team members, and field leadership. Be an active listener, a solution finder, and a conversation initiator. Product and Services Enthusiast – Receive training on our products and services to translate technology into real-world conversations. Attend meetings and trainings to ensure knowledge to provide the best care for guests. Account Management – Set and be available for guest appointments. Review guest accounts to determine the best plans and offers. Document customers’ accounts with relevant notes and details. What You Need To Win In This Role
Education and Skills: High school diploma, or equivalent experience is required. Positive attitude and ability to make the customer the priority. At least 6 months of customer service experience in a retail setting. Bonus points if you have worked in wireless industry. Experience operating a POS system and ensuring accurate transactions. Proficient with MS Office suite (Word, Excel and PowerPoint). Schedule and Attendance: Flexibility, including weekends. Retail Store is open six to seven days a week; hours vary between 9:00 am to 6:00 pm most days. Physical Requirements: Ability to perform tasks that may require prolonged bending, stooping, reaching, twisting, lifting, pushing, pulling, walking, standing and moving items. Includes standing for 6-8 hours. Ability to move around the store, assist customers, and maneuver merchandise as needed. Regular store cleaning including cleaning display cases and shelves to keep the store clean and safe for guests. About Consumer Cellular
Founded in 1995, Consumer Cellular is the first wireless provider unapologetically built for Americans 50+. An approved wireless partner of AARP, Consumer Cellular is trusted by more than 4 million subscribers for affordable plans, popular phones and devices, and great nationwide coverage, all backed by top-rated, 100% U.S. based customer support. Based in Scottsdale, AZ, with 3,000 employees in company locations throughout the U.S., Consumer Cellular has earned recognition as the most awarded wireless brand for customer service. The company has been honored as #1 in customer service in its industry numerous times and, in 2024, ranked #1 in network coverage and customer satisfaction among wireless carriers by American Customer Satisfaction Index (ACSI). Additionally, the company has been featured 12 times on the Inc. 5000 list of the fastest-growing privately held U.S. companies. Consumer Cellular phones, devices and plans are available nationwide through more than 50 company-owned neighborhood stores, online at ConsumerCellular.com, by telephone at (888) 345-5509, and at leading retailers including Target and Walmart. Connect with Consumer Cellular on Facebook, Instagram, and YouTube for tutorials, features, applications, and company news. Pay & Benefits Data (in accordance with the Equal Pay and Opportunities Act) Minimum Salary: $36,750 Maximum Salary: $46,200 This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Our Talent Acquisition team can answer any additional questions you may have as you move through the selection process. As part of our Total Rewards package, Consumer Cellular, Inc. offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, and emotional wellbeing. Competitive base pay with potential for shift differential, overtime and bonus pay Medical insurance (98% company-paid for full-time employee only coverage) Dental and Vision insurance (100% company-paid for full-time employee only coverage) 401(k) company match of 100% up to 6% of your pay Discounted Consumer Cellular wireless phone plan for employees Paid Time Off (PTO) available following a 30-day waiting period* 6 company-paid holidays plus 16 hours of floating holiday accrual per year Flexible Spending Accounts (FSA) for health care and dependent care expenses Life and AD&D insurance equal to 1x your annual earnings (100% company-paid) Long-Term Disability insurance (100% company-paid) Employee Assistance Program (100% company-paid) Education reimbursement Employee rewards program Accrue up to 40 hours in 1st year for hourly positions and up to 120 hours for salaried positions. Pre-employment Background Check And Drug Screen Is Required. Locations and Schedule
Primary Location: United States – Louisiana – Shreveport Job: Retail Associates Schedule: Full-time Travel: No Job Posting: Jan 15, 2026 Unposting Date: Feb 20, 2026
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At Consumer Cellular, we are redefining Retail!
Consumer Cellular is committed to going above and beyond to ensure that customers have everything they need and nothing they don’t. This commitment is anchored in our desire to have a relationship with customers that feels more like a partnership. You know what, it is more like a friendship – can we call you our friend? A friendship requires connecting and being available when something goes wrong or when you need someone to lend a helping hand. We are proud to have a Consumer Cellular Retail Store in your community. This is a place where you can stop by and check out the latest wireless products and services, or visit with your friends at Consumer Cellular. Job Summary
Consumer Cellular is adding to our team of incredible relationship builders, conversation havers, and wireless technology lovers. A key member of our team is the Retail Wireless Sales Specialist, who works directly with customers, listening to their needs and ensuring we provide a product-based solution. Our Retail Wireless Sales Specialists are motivated by delivering a world-class experience, where customers leave with a smile on their face and a working phone in hand. Our Retail Wireless Sales Specialist earns between $17-$18/hour plus uncapped commission. This position is classified as modified full-time, which means the work schedule will range between 30 to 39 hours per week. On average, most employees in this role work approximately 35 hours per week, offering a consistent schedule while maintaining flexibility. What You Do In This Role
Brand Ambassador – You will ensure the store is comfortable, welcoming, and always open for our guests. Reflect our core value that Happy Employees make Happy Customers. Relationship Builder – Build relationships with guests, team members, and field leadership. Be an active listener, a solution finder, and a conversation initiator. Product and Services Enthusiast – Receive training on our products and services to translate technology into real-world conversations. Attend meetings and trainings to ensure knowledge to provide the best care for guests. Account Management – Set and be available for guest appointments. Review guest accounts to determine the best plans and offers. Document customers’ accounts with relevant notes and details. What You Need To Win In This Role
Education and Skills: High school diploma, or equivalent experience is required. Positive attitude and ability to make the customer the priority. At least 6 months of customer service experience in a retail setting. Bonus points if you have worked in wireless industry. Experience operating a POS system and ensuring accurate transactions. Proficient with MS Office suite (Word, Excel and PowerPoint). Schedule and Attendance: Flexibility, including weekends. Retail Store is open six to seven days a week; hours vary between 9:00 am to 6:00 pm most days. Physical Requirements: Ability to perform tasks that may require prolonged bending, stooping, reaching, twisting, lifting, pushing, pulling, walking, standing and moving items. Includes standing for 6-8 hours. Ability to move around the store, assist customers, and maneuver merchandise as needed. Regular store cleaning including cleaning display cases and shelves to keep the store clean and safe for guests. About Consumer Cellular
Founded in 1995, Consumer Cellular is the first wireless provider unapologetically built for Americans 50+. An approved wireless partner of AARP, Consumer Cellular is trusted by more than 4 million subscribers for affordable plans, popular phones and devices, and great nationwide coverage, all backed by top-rated, 100% U.S. based customer support. Based in Scottsdale, AZ, with 3,000 employees in company locations throughout the U.S., Consumer Cellular has earned recognition as the most awarded wireless brand for customer service. The company has been honored as #1 in customer service in its industry numerous times and, in 2024, ranked #1 in network coverage and customer satisfaction among wireless carriers by American Customer Satisfaction Index (ACSI). Additionally, the company has been featured 12 times on the Inc. 5000 list of the fastest-growing privately held U.S. companies. Consumer Cellular phones, devices and plans are available nationwide through more than 50 company-owned neighborhood stores, online at ConsumerCellular.com, by telephone at (888) 345-5509, and at leading retailers including Target and Walmart. Connect with Consumer Cellular on Facebook, Instagram, and YouTube for tutorials, features, applications, and company news. Pay & Benefits Data (in accordance with the Equal Pay and Opportunities Act) Minimum Salary: $36,750 Maximum Salary: $46,200 This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Our Talent Acquisition team can answer any additional questions you may have as you move through the selection process. As part of our Total Rewards package, Consumer Cellular, Inc. offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, and emotional wellbeing. Competitive base pay with potential for shift differential, overtime and bonus pay Medical insurance (98% company-paid for full-time employee only coverage) Dental and Vision insurance (100% company-paid for full-time employee only coverage) 401(k) company match of 100% up to 6% of your pay Discounted Consumer Cellular wireless phone plan for employees Paid Time Off (PTO) available following a 30-day waiting period* 6 company-paid holidays plus 16 hours of floating holiday accrual per year Flexible Spending Accounts (FSA) for health care and dependent care expenses Life and AD&D insurance equal to 1x your annual earnings (100% company-paid) Long-Term Disability insurance (100% company-paid) Employee Assistance Program (100% company-paid) Education reimbursement Employee rewards program Accrue up to 40 hours in 1st year for hourly positions and up to 120 hours for salaried positions. Pre-employment Background Check And Drug Screen Is Required. Locations and Schedule
Primary Location: United States – Louisiana – Shreveport Job: Retail Associates Schedule: Full-time Travel: No Job Posting: Jan 15, 2026 Unposting Date: Feb 20, 2026
#J-18808-Ljbffr