A leading technology company based in Topeka, Kansas, is seeking a Senior Director of Customer Experience Strategy. The ideal candidate will drive the growth of CX solutions through strategic partnerships and cross-functional collaboration. Responsibilities include managing strategic alliances, developing joint go-to-market strategies, and ensuring operational effectiveness. Candidates should have over 10 years in the Contact Center market, expertise in strategic alliances, and exceptional leadership capabilities to deliver measurable outcomes. This role offers a competitive salary aligned with location-based compensation.
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