Sales Associate - South Coast Plaza Bloomingdales
Messika, Costa Mesa, California, United States, 92626
Messika is a Parisian High Jewelry Maison, designed by Valerie Messika, daughter of the renowned diamond trade dealer, Andre Messika. Since 2005, Messika has been a growing leader in jewelry with over 500 Points of Sales worldwide across 90 countries. The Sales Associate role is to embody Valerie Messika’s passion and creativity for diamonds and jewelry design. The Sales Associate must be skilled at developing and nurturing client relationships, while identifying opportunities to expand upon the client’s personal collection of fine and high-end jewelry. The Sales Associate must hold the critical position of acting as a Messika brand ambassador, consistently exceeding client expectations, and achieving their individual monthly sales targets.
POSITION'S MAIN DUTIES & RESPONSIBILITIES
Provide exceptional customer service by greeting, listening, and assisting clients by exceeding their expectations and demonstrating excellent knowledge of jewelry product and styling
Present the Messika brand in accordance with the brand’s image
Suggesting jewelry based on the client’s personal style and needs
Conveying Messika jewelry by staying true to the Maison’s history and spirit
Being attentive to the customer’s expectation and acting accordingly
Proactive with client outreach and demonstrating strong client follow-up skills
Ensuring that the client’s deliveries are prepared and organized
Receiving and monitoring of client product exchanges and repairs
Operating the sales system by updating and monitoring sales recording and client database
Understanding that being a Messika ambassador means conveying the brand’s spirit even outside of the boutique, by always looking for opportunities to bring in new clientele
ADDITIONAL RESPONSIBILITIES
Physically and attentively managing the boutique’s inventory, product replenishment, and storage
Responsible for producing effective quality control
Handling credit, cash, and tax reduction; always ensuring proper identification is requested of the client
QUALIFICATIONS
At least 3 years proven previous retail sales experience in fine jewelry or luxury environment
Well-developed written and verbal skills Excellent interpersonal skills with the ability to build and maintain strong working relationships.
Strong organizational skills and attention to detail is a must
Ability to multi-task, work in high pressure environment
Self-starter / proactive mindset / passion for learning Positive energy and genuine desire to work with people
Passion for the Brand and thriving in a selling environment
Intellectual curiosity and passion for learning
Bachelor’s degree in business-related field is a plus
Additional language skills are a plus
Passionate about luxury
DESIRED
Proficiency in multiple languages
AJP/GIA GG Certification
This Sales Associates position will be located in our Hudson Yards location.
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POSITION'S MAIN DUTIES & RESPONSIBILITIES
Provide exceptional customer service by greeting, listening, and assisting clients by exceeding their expectations and demonstrating excellent knowledge of jewelry product and styling
Present the Messika brand in accordance with the brand’s image
Suggesting jewelry based on the client’s personal style and needs
Conveying Messika jewelry by staying true to the Maison’s history and spirit
Being attentive to the customer’s expectation and acting accordingly
Proactive with client outreach and demonstrating strong client follow-up skills
Ensuring that the client’s deliveries are prepared and organized
Receiving and monitoring of client product exchanges and repairs
Operating the sales system by updating and monitoring sales recording and client database
Understanding that being a Messika ambassador means conveying the brand’s spirit even outside of the boutique, by always looking for opportunities to bring in new clientele
ADDITIONAL RESPONSIBILITIES
Physically and attentively managing the boutique’s inventory, product replenishment, and storage
Responsible for producing effective quality control
Handling credit, cash, and tax reduction; always ensuring proper identification is requested of the client
QUALIFICATIONS
At least 3 years proven previous retail sales experience in fine jewelry or luxury environment
Well-developed written and verbal skills Excellent interpersonal skills with the ability to build and maintain strong working relationships.
Strong organizational skills and attention to detail is a must
Ability to multi-task, work in high pressure environment
Self-starter / proactive mindset / passion for learning Positive energy and genuine desire to work with people
Passion for the Brand and thriving in a selling environment
Intellectual curiosity and passion for learning
Bachelor’s degree in business-related field is a plus
Additional language skills are a plus
Passionate about luxury
DESIRED
Proficiency in multiple languages
AJP/GIA GG Certification
This Sales Associates position will be located in our Hudson Yards location.
#J-18808-Ljbffr