About the Brand
TONY BIANCO established in 1972 has been dedicated to designing quality, fashion-forward footwear for five decades. Today, TONY BIANCO is Australia’s leading footwear brand, celebrating individuality as the essence of true style. With considered details, dynamic heel heights, and a focus on leather textures, we embrace low-key luxury and minimalistic dressing to create a future-proof shoedrobe. About the Role
We are seeking a passionate and driven
Sales Supervisor
for our boutique coming to SoHo March 2026. As a key leader in our team, you will play a pivotal role in managing day-to-day store operations, driving sales, and cultivating exceptional customer relationships. Your leadership will inspire your team to create memorable and elevated in-store experiences, reflecting the prestige and excellence of the brand. As a Sales Supervisor, you will work closely with the Store Leader/General Manager to implement strategic initiatives designed to boost team performance, increase revenue, and uphold exceptional guest service standards. In this leadership role, you will guide and motivate your team and oversee key operational functions such as inventory management, visual merchandising, and shipment processing, ensuring the smooth and efficient running of the store. With a one-team mindset, you will also contribute to market and brand initiatives such as promotional events, activations, and store openings. You’ll leverage technology and systems such as Shopify, Endear, and Slack to optimize store operations. As a hands-on leader, you will manage both the customer experience and support your team’s growth, all while operating independently and effectively under pressure. Responsibilities
Manage day-to-day store operations and drive sales. Cultivate exceptional customer relationships and provide elevated in-store experiences. Lead, guide, and motivate the store team; oversee inventory management, visual merchandising, and shipment processing. Collaborate with the Store Leader/General Manager on strategic initiatives to boost performance and revenue. Contribute to market initiatives, promotional events, activations, and store openings. Operate with a hands-on leadership style while leveraging Shopify, Endear, and Slack. Position Qualifications
Must be 18 years of age or older. Demonstrated leadership skills with the ability to inspire, guide, and collaborate effectively with teams to achieve goals. Foundational experience in retail or customer-focused roles with a track record of delivering exceptional guest experiences. Flexibility to accommodate dynamic business needs, including availability for days, nights, weekends, and holidays. Active and engaged presence on the sales floor with the physical capability to stand, walk, climb ladders, and lift up to 50 pounds. Hourly Pay Range
$24 to $26 per hour. Compensation will be determined based on the candidate’s experience, skills, competencies, and qualifications. Interpersonal skills
People Leadership: effectively guides and motivates others through coaching and mentoring, assists with training and building a bench of future leaders. Customer-Centric & Hospitality-Driven: seeks to create genuine connections, anticipates needs, and possesses exceptional selling skills. Adaptable & Entrepreneurial: thrives in a dynamic environment by staying nimble, maintaining a growth mindset, identifying root causes, and creatively solving challenges. Collaborative Team Player: actively seeks and offers feedback, excels at building relationships, and thrives when working with teams. Exceptional Communicator: clearly conveys information, provides constructive feedback, and fosters positive relationships with team members and clients. Professional & Reliable: punctual and dependable, handles client inquiries, complaints, and requests with empathy and professionalism. Brand Champion & Product Expert: demonstrates deep product knowledge and delivers insights to enhance the client experience. Detail-Oriented & Efficient: produces high-quality, polished work with efficiency and effectiveness. Key Performance Indicators (KPIs)
Sales-driven performance with a focus on achieving and exceeding personal and team sales goals by optimizing metrics such as Conversion Rates, Units Per Transaction (UPT), and Average Order Value (AOV). Excel in customer retention by delivering personalized experiences, leveraging networking, and maintaining exceptional Net Promoter Scores (NPS) and related feedback metrics. Demonstrate strong organizational and time-management skills, consistently completing tasks and meeting deadlines. About LEAP
The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country, proudly partnering with brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET and others. To hear more about our platform directly from our CEO, click here. LEAP Perks
Bonus eligible Medical, Dental & Vision benefits (must average 32+ hours a week) AllOne Health - Employee Assistance Programs 401K Accrued PTO: Full-time hourly employees can accrue up to two weeks (80 hours) of paid time off annually, excluding restricted dates during busy retail seasons, with manager approval. Part-Time hourly employees accrue based on local laws. Employee discount + wardrobe allotment for participating Leap brands In order to achieve our mission, we need to work hard to create a diverse community of Leapers to support the brand and customers we serve and help us all grow and thrive individually and as a team. Our differences make our organization special and are paramount to our culture. Your age, skin color, beliefs, sexual orientation, nationality, disability, parental status, veteran status, gender identity are valued.
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TONY BIANCO established in 1972 has been dedicated to designing quality, fashion-forward footwear for five decades. Today, TONY BIANCO is Australia’s leading footwear brand, celebrating individuality as the essence of true style. With considered details, dynamic heel heights, and a focus on leather textures, we embrace low-key luxury and minimalistic dressing to create a future-proof shoedrobe. About the Role
We are seeking a passionate and driven
Sales Supervisor
for our boutique coming to SoHo March 2026. As a key leader in our team, you will play a pivotal role in managing day-to-day store operations, driving sales, and cultivating exceptional customer relationships. Your leadership will inspire your team to create memorable and elevated in-store experiences, reflecting the prestige and excellence of the brand. As a Sales Supervisor, you will work closely with the Store Leader/General Manager to implement strategic initiatives designed to boost team performance, increase revenue, and uphold exceptional guest service standards. In this leadership role, you will guide and motivate your team and oversee key operational functions such as inventory management, visual merchandising, and shipment processing, ensuring the smooth and efficient running of the store. With a one-team mindset, you will also contribute to market and brand initiatives such as promotional events, activations, and store openings. You’ll leverage technology and systems such as Shopify, Endear, and Slack to optimize store operations. As a hands-on leader, you will manage both the customer experience and support your team’s growth, all while operating independently and effectively under pressure. Responsibilities
Manage day-to-day store operations and drive sales. Cultivate exceptional customer relationships and provide elevated in-store experiences. Lead, guide, and motivate the store team; oversee inventory management, visual merchandising, and shipment processing. Collaborate with the Store Leader/General Manager on strategic initiatives to boost performance and revenue. Contribute to market initiatives, promotional events, activations, and store openings. Operate with a hands-on leadership style while leveraging Shopify, Endear, and Slack. Position Qualifications
Must be 18 years of age or older. Demonstrated leadership skills with the ability to inspire, guide, and collaborate effectively with teams to achieve goals. Foundational experience in retail or customer-focused roles with a track record of delivering exceptional guest experiences. Flexibility to accommodate dynamic business needs, including availability for days, nights, weekends, and holidays. Active and engaged presence on the sales floor with the physical capability to stand, walk, climb ladders, and lift up to 50 pounds. Hourly Pay Range
$24 to $26 per hour. Compensation will be determined based on the candidate’s experience, skills, competencies, and qualifications. Interpersonal skills
People Leadership: effectively guides and motivates others through coaching and mentoring, assists with training and building a bench of future leaders. Customer-Centric & Hospitality-Driven: seeks to create genuine connections, anticipates needs, and possesses exceptional selling skills. Adaptable & Entrepreneurial: thrives in a dynamic environment by staying nimble, maintaining a growth mindset, identifying root causes, and creatively solving challenges. Collaborative Team Player: actively seeks and offers feedback, excels at building relationships, and thrives when working with teams. Exceptional Communicator: clearly conveys information, provides constructive feedback, and fosters positive relationships with team members and clients. Professional & Reliable: punctual and dependable, handles client inquiries, complaints, and requests with empathy and professionalism. Brand Champion & Product Expert: demonstrates deep product knowledge and delivers insights to enhance the client experience. Detail-Oriented & Efficient: produces high-quality, polished work with efficiency and effectiveness. Key Performance Indicators (KPIs)
Sales-driven performance with a focus on achieving and exceeding personal and team sales goals by optimizing metrics such as Conversion Rates, Units Per Transaction (UPT), and Average Order Value (AOV). Excel in customer retention by delivering personalized experiences, leveraging networking, and maintaining exceptional Net Promoter Scores (NPS) and related feedback metrics. Demonstrate strong organizational and time-management skills, consistently completing tasks and meeting deadlines. About LEAP
The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country, proudly partnering with brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET and others. To hear more about our platform directly from our CEO, click here. LEAP Perks
Bonus eligible Medical, Dental & Vision benefits (must average 32+ hours a week) AllOne Health - Employee Assistance Programs 401K Accrued PTO: Full-time hourly employees can accrue up to two weeks (80 hours) of paid time off annually, excluding restricted dates during busy retail seasons, with manager approval. Part-Time hourly employees accrue based on local laws. Employee discount + wardrobe allotment for participating Leap brands In order to achieve our mission, we need to work hard to create a diverse community of Leapers to support the brand and customers we serve and help us all grow and thrive individually and as a team. Our differences make our organization special and are paramount to our culture. Your age, skin color, beliefs, sexual orientation, nationality, disability, parental status, veteran status, gender identity are valued.
#J-18808-Ljbffr