
Lumelight is an integrated workplace administration and compliance business. We serve the brokers and third-party administrators who support employers in the complex, crucial areas of benefits design, compliance and administration. We handle the complexities of benefits compliance and administration, empowering you to focus on what you do best.
As the thoughtful synthesis of carefully curated specialists, Lumelight was created to serve a highly fragmented market by simplifying benefits compliance, reducing exposure to risk and giving clients the freedom and confidence to focus on their core business and accelerate performance.
Lumelight is hiring a Sales Support Specialist. This role is ideal for someone looking to build a strong foundation in sales operations and administration, with opportunities to learn, grow, and take on increased responsibility over time. As a Sales Support Specialist, you will be actively involved in all aspects of sales administration and sales processes, supporting the Sales team in alignment with Lumelight’s business objectives and market strategy.
Duties and Responsibilities:
Works closely with the Sales, Operations and Marketing teams to support marketing, sales and crucial administrative functions
Develops an in-depth understanding of all product & service offerings
Ensures prospective customers receive superior service and support by responding to inquiries and questions, involving the appropriate parties within our firm
Assists with creating proposals, quotes, agreements/contracts, and audit implementation materials
Assists with following up on open/outstanding proposals, quotes, agreements/contracts, and audit implementation materials, helping the Sales team move prospective clients through the presales process as quickly as possible
Helps maintain sales database with client/prospect information
Generates reports and participates in reoccurring team meetings
With support from the Marketing department, monitors, tracks, ships and reorders sales collateral, proposals, or displays for trade shows and conferences
Assists sales team with scheduling meetings as needed
Supports achievement of company, team, and individual goals
Assists with completion of projects and special duties as directed and within assigned deadlines
Performs other functions as assigned
Requirements and Desired Qualifications:
Superior time management, detail orientation, organizational skills, and the ability to quickly adapt to, and manage, multiple priorities or projects
Excellent written and verbal communication skills with internal team members and external clients and brokers
Must be able to work both independently and within a team setting
High level of professionalism with an attention to detail
Ability to follow through and complete tasks effectively
Ability to work collaboratively with cross-functional teams
Education and Experience:
Bachelor or Associate’s degree preferred; previous administrative experience in an office setting strongly preferred
Proficiency in use of various Microsoft software such as Windows, Excel, Word and Outlook
Experience using Salesforce or a similar customer relationship management software preferre
Knowledge of the healthcare benefits industry (health insurance brokers/producers/consultants, claims audits, dependent eligibility audits) is preferred but not required
This position is a remote position within approved Lumelight states. This job operates in a professional office environment, whether in person or remotely. This role routinely uses standard office equipment such as computers, phones, and printers.Equipment will be provided to you.
Medical, Dental and Vision Benefits
Health Savings and Flexible Spending Account Options
401(k) with Automatic Company Contribution
Employee Assistance Program
Company-paid Life and Disability Insurance
Paid Time Off
We are currently recruiting from the following states:
Arizona (AZ), Florida (FL), Georgia (GA), Indiana (IN), Iowa (IA), Kentucky (KY), Louisiana (LA), Maryland (MD), Michigan (MI), Minnesota (MN), Missouri (MO), Montana (MT), Nebraska (NE), Nevada (NV), New Mexico (NM), North Carolina (NC), North Dakota (ND), South Carolina (SC), South Dakota (SD), Tennessee (TN), Texas (TX), and Utah (UT). Lumelight, LLC. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
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Arizona (AZ), Florida (FL), Georgia (GA), Indiana (IN), Iowa (IA), Kentucky (KY), Louisiana (LA), Maryland (MD), Michigan (MI), Minnesota (MN), Missouri (MO), Montana (MT), Nebraska (NE), Nevada (NV), New Mexico (NM), North Carolina (NC), North Dakota (ND), South Carolina (SC), South Dakota (SD), Tennessee (TN), Texas (TX), and Utah (UT). Lumelight, LLC. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
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